Brian M.
BM
Brian M.
Head of Technical Enablement
Mid-Market (51-1000 emp.)
"My experience has been fairly positive as it has been easy to learn how to use the tool"
3.5/5
What do you like best about Channelscaler?

Creating content for Partner training is fairly easy. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Not being SCORM compliant makes it impossible to use it as an LMS for training. Creating exams for training is extremely cumbersome through the use of forms. Review collected by and hosted on G2.com.

Ryan H.
RH
Ryan H.
Program Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Started strong with great support and has gone downhill"
2.5/5
What do you like best about Channelscaler?

The people and teamwork provided. Scale of solution Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Unable to provide timeline updates for user stories and development bugs Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Better user admin authority needed"
3/5
What do you like best about Channelscaler?

outstanding customer support. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

better editing rights. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
WW Channel Manager Emeritus
Enterprise (> 1000 emp.)
"Rapid move from multiple PRM platforms to a single one"
5/5
What do you like best about Channelscaler?

Deep engagement at all levels. Excellent communication and project updates. Committed to customer and partner success. Very cost competitive and full featured PRM solution. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Being able to have better visibility in to medium and long term Sprint road maps. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Deal Registration, But Needs Faster Loading and More Flexibility"
3.5/5
What do you like best about Channelscaler?

Deal registration. Simple UX for partners Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Slow loading, not very flexible in terms of manual customization possibilities. Review collected by and hosted on G2.com.

Response from Rob Testa of Channelscaler

Thank you for sharing your feedback with us! We're glad to hear that you appreciate the deal registration feature and find the user experience simple for partners. We understand the importance of speed and flexibility in our platform and will work on improving the loading times and enhancing customization options. Your input helps us identify areas for enhancement to better serve you and our partners. If you have any specific suggestions or further concerns, please feel free to reach out to us. We value your partnership and will strive to make your experience with Channelscaler even better.

JF
Jackie F.
VP, Channel Sales and Global Channel Operations
Mid-Market (51-1000 emp.)
"The Right PRM for Our Business"
5/5
What do you like best about Channelscaler?

We are in our third year with Allbound as our PRM. We have been able to customize it to our liking and continue to enhance the features and functionality we offer to our partners. The features I appreciate the most include: Deal Registration Management, Content and Resource Sharing and SSO to our Learning Management System.

I have been able to train others in our organization to help maintain our PRM and keep content fresh. I also like the ability to deliver assets in local language. One feature we discovered was the ability to leverage Allbound for Training/Event Registration. It's been a game changer.

The Allbound team is responsive and supportive. I have no issue with connecting with a team member when I need support or guidance on building out new functionality. I highly recommend Allbound! Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

I would like to see continued enhancements to reporting and analytics. The data is there but it would be great to have certain dashboard (visual) so I don't have to build them out in Excel.

At the time we evaluated solutions, Allbound was the best fit for our organization. It is still a great solution and meets our needs! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
TM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"good tool for deal registration & pipeline management"
4.5/5
What do you like best about Channelscaler?

the featured that i liked most about allbound is that different channel partners can be centralized on allbound so that channel conflict can be avoided. also companies can then sync the data such as when partners register their deals on the allbound platform to their internal CRM. it also offers channel managers with dashboards to monitor content ussage, deals flow etc. also it is quite easy to use because promotional updates and offers can be easily shared to channel partners. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

there is no downside that i can particularly think right now.

maybe they can custom reporting to the tool. Review collected by and hosted on G2.com.

Thomas S.
TS
Thomas S.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"The Best Partner Portal Experience"
5/5
What do you like best about Channelscaler?

I love the ability to create so many different layers for partners across the platform. From training, marketing, documents, content and resources, Calendar, deal registration, Commmunities, and the partner journey automation, we can manage so many layers with our partners, and extend the capability for a ton of self support. We continue to learn more about this and add more features. 98% of what we can think up we can have accomplished in this platform. Sam is amazing and has been there every step of the way.

From a partners perspective, it is easy to use, they like the access and the layout. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

-Need to be able to add more than one special character in passwords and include #.

-Training and certification we have setup, why do we have to have partner who is logged in fill out all of their info? That should pull from their profile.

-Could have a few more walk through tutorials.

-would like to see an AI included in the portal in the future, tell it what you want and it will help you build it on the fly.

- Review collected by and hosted on G2.com.

AB
Andrea B.
Training Operations Supervisor
Mid-Market (51-1000 emp.)
"Perfect Solution Your Way, Your Brand"
5/5
What do you like best about Channelscaler?

Allbound PRM is a great platform all around. The best thing about Allbound is you can customize it to meet your needs and reflect your brand. Allbound is continously rolling out new updates and new functionality to make the platform even better. We always receive the best support for the support team and we have a great CSM. I would absolutely recommend Allbound. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

The only thing that I dislike about Allbound is the media library. I would like to have a way to better organize all of the assets that we upload. Review collected by and hosted on G2.com.

Dennis v.
DV
Dennis v.
Senior Sales Engineer
Mid-Market (51-1000 emp.)
"Revolutionizing Channel Management"
5/5
What do you like best about Channelscaler?

I love its intuitive design that simplifies complex channel management tasks and the detailed analytics and reporting is helping me make informed decisions based on real-time data.

The customer support and training resources available were enhancing my overall experience with the product. Review collected by and hosted on G2.com.

What do you dislike about Channelscaler?

Channel Mechanics stands out as a beacon of efficiency and innovation. After extensive use, it’s become clear that there’s very little to dislike about this robust platform. Review collected by and hosted on G2.com.