The setup for partner levels, partner segmentation, and content sharing works, but it isn’t ideal for executive business reviews or for managing strategy across multiple partner plans. It also makes it harder to track progress and momentum in the overall business relationship. Review collected by and hosted on G2.com.

It isn’t ideal for tracking the business relationship with a partner. The partner roles are somewhat misleading, and the partner doesn’t seem to understand the difference between them. Review collected by and hosted on G2.com.

I like their flexibility in quickly adjusting processes to match the client’s needs. Also, the way they interact is professional. Responses sent quickly, and if an urgent task comes up, they handle it with the attention it needs. Review collected by and hosted on G2.com.

There are some limitations in their platform that can’t be customized, and improvements to the standard solution take a long time to arrive. Review collected by and hosted on G2.com.

Helps us organize all of our content for channel partners so it is easy to find and use Review collected by and hosted on G2.com.

On the admin side, the UI is not super intuitive Review collected by and hosted on G2.com.

Good UI/UX and very easy to use. The company provided support and onboarding at the beginning, which helped me get started smoothly. Integrations are easy to set up as well. Performance has been solid, with no complaints. Review collected by and hosted on G2.com.

Pricing is a concern for me, especially when trying to measure the possible ROI. I also don’t see any real AI or intelligence in the product as it stands. Review collected by and hosted on G2.com.

It’s built with partner enablement and marketing in mind. They also provide great resources that spark ideas, in addition to the platform itself. Review collected by and hosted on G2.com.

Allbound (part of Channelscaler) feels limited in formatting options and isn’t very intuitive to use. Review collected by and hosted on G2.com.

I like that Channelscaler, through the Allbound platform, is robust and can scale with us as we add more partners. It's great that it's able to scale up effectively, and our partners also enjoy using it. Additionally, I find the initial setup very easy, especially with the help of the Allbound team, allowing us to onboard quickly. I'm happy with Allbound, and I like using it. Review collected by and hosted on G2.com.

Sometimes there are some challenges with the user interface, but overall, it's been a very good platform for us and has allowed us to scale up our channel operations quite well. Review collected by and hosted on G2.com.

Very strong people focus. Initial sales engagement was good - did not feel they were trying to sell me something - but a solution to the problem I had. Then all the people we worked with through the roll-out were nonweldable and patient. Review collected by and hosted on G2.com.

Nothing specific. We did have challenges along the roll-out phase but people responded well. Review collected by and hosted on G2.com.

The possibility to create landing pages that can be shared with partners and partners customers. Review collected by and hosted on G2.com.

Channelscaler’s commission tool is expensive, yet it feels outdated and still falls far short of supporting a truly automated process. We also have no autonomy on setting the functions of our like without involving Channelscaler. Review collected by and hosted on G2.com.

I greatly appreciate Channelscaler's flexible off-the-shelf modules designed for reseller business. These modules are highly responsive, allowing us to piece together competitive programs that effectively drive sales. The Channelscaler Portal serves as a crucial tool for our over 3,000 resellers, providing access to a broad array of sales enablement tools and documentation, including both native Channelscaler tools and in-house developments. Notably, the rebate incentive programs and deal registration programs incentivize reseller partners to grow their business and secure repeat support and subscription revenues, which is extremely beneficial for our operations. Channelscaler's close integration with our Salesforce.com CRM system and our in-house developed applications ensures seamless operations and streamlined processes. The Channelscaler team demonstrated impressive dedication and efficiency by successfully migrating our Partner Portal from Webinfinity, now 360 Insights, to ensure a seamless service switch over. Their ability to deliver the Portal and additional Rebate incentive programs at a competitive price further underscores Channelscaler's value. Additionally, Channelscaler's team proposed a new Portal design aligned with our branding, which included intuitive login authentication and security measures, as well as automated workflows for the programs, ensuring a smooth transition and comprehensive access for our partners. The ease of this initial setup, coupled with Channelscaler's commitment to customization and improvement, makes it a highly recommendable solution for our business needs. Review collected by and hosted on G2.com.

The deal registration program based on a back-end rebate program has not been entirely successful, requiring in-house enhancements. Additionally, the CS sales reward offer is primarily based on cash payments, which could be improved by introducing a points-based reward mechanism, currently not available. Review collected by and hosted on G2.com.

One place for our partners to access product information, partner information, and pricing/deal registrations. Review collected by and hosted on G2.com.

Backend is still a bit hard to work with, when uploading new information. Review collected by and hosted on G2.com.