Channel Talk
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Channel Talk
By Channel Corporation
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4.8 out of 5 stars
See all 13 Channel Talk reviews
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Channel Talk Reviews & Product Details - Page 2

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Channel Talk Overview

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What is Channel Talk?

Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.

Channel Talk Details
Discussions
Channel Talk Community
Languages Supported
English, Japanese, Korean
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Product Description

Channel.io’s mission is to solve some of the biggest problems that exist in modern business communication. As an all-in-one business communications platform, Channel.io includes unlimited live chats, team chats and agent seats, along with customizable chat bots, CRM and marketing add-ons that are designed to improve the full-funnel experience of the customer journey. We aim to help companies grow in a scalable and sustainable way, and want to ensure that businesses have what they need to turn first-time visitors into life-long regulars of their brand.

How do you position yourself against your competitors?

If you're looking for a chatbot service that automates everything, Channel Talk might not be the right fit for you.

However, if you're in search of a platform that can provide chatbots to greet your VIP customers and create personalized experiences, then Channel Talk is the perfect solution. We excel at conversations that drive conversions.

Our primary goal is to help you concentrate on your VIP customers, reduce churn, and boost the Lifetime Value (LTV) of your top 20% customers.

To help you prioritize your VIP customers, we offer various tools, including customer segments, real-time VIP detection, and effective follow-up communication. Our platform also includes highly efficient, self-service chatbots and analytics to help you scale your efforts.

Seller Details
Seller
Channel Corporation
Year Founded
2014
HQ Location
Seoul, South Korea
Twitter
@ChannelioUS
14 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®
UB
Overview Provided by:
US Biz

Recent Channel Talk Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"ChannelTalk is amazing"
I love that ChannelTalk is very affordable and offers a lot of great features and customization!
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Channel has helped me reach those all important customers"
The interface is user-friendly and super easy to navigate, especially managing customer interactions from various channels all in one place. The re...
Read more
Inchan Y.
IY
Inchan Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"Channel.io is one small step for your customer, One giant leap for PLG"
- Perfect fit for the early-stage to product (price, feature) - A lot of Use Cases + Success Cases - Simple integration -It's easy to use regard...
Read more

Channel Talk Pricing

Free Plan
Free
With One-Time Purchase
Early Stage
$27.00
Per Month
Growth
$72.00
Per Month
Enterprise
Contact Us
Per Month
See all 4 Channel Talk pricing levels
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1 person requested security information

Channel Talk Media

Channel Talk Demo - Channel Talk Your First Sales Concierge
Identify and segment your customers to create a personalized sales experience for visitors of your online store.
Channel Talk Demo - Talk to Your Customers and Team All in One Place
Live chat and team messenger all in one tool so you never miss a message.
Channel Talk Demo - Resolve Repetition with AI Agent, ALF
Let ALF resolve the questions you've answered a million times so you can focus on more important conversations.
Channel Talk Demo - Organize Your Customers With a Powerful CRM
From your first-time visitors to your VIPs, you can organize your customers in our CRM.
Channel Talk Demo - Send Personalized Marketing Messages
Offer free shipping to first-customer visitors, and send a discount to your VIPs. Create personalized messages with Channel Talk.
Channel Talk Demo - Create a Branded Chat Experience
Your branding is important. Create a beautiful chat interface that matches the aesthetic of your brand.
Answer a few questions to help the Channel Talk community
Have you used Channel Talk before?
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13 Channel Talk Reviews

4.8 out of 5
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13 Channel Talk Reviews
4.8 out of 5
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13 Channel Talk Reviews
4.8 out of 5
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Channel Talk Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Channel TalkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Inchan Y.
IY
Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Channel Talk?

- Perfect fit for the early-stage to product (price, feature)

- A lot of Use Cases + Success Cases

- Simple integration

-It's easy to use regardless of the business model Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

I haven't found anything that bothers me about channel.io yet. Review collected by and hosted on G2.com.

What problems is Channel Talk solving and how is that benefiting you?

- Building a better experience for our customers (self-serve information, contact us easier)

- Easy to start Managing VOCs with simple integration Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Jin Y.
JY
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Channel Talk?

Firstly, the cost is more reasonable compared to intercom.

It is particularly efficient when broadcasting a large quantity of messages to users.

They also have an outstanding customer support team. Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

I'm still working on running user drip campaigns, and I'd love to have the option to send emails only to customers. Review collected by and hosted on G2.com.

What problems is Channel Talk solving and how is that benefiting you?

To respond to customers quickly and accurately Review collected by and hosted on G2.com.

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Helpful?
Share
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IK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Channel Talk?

The chat bot function was great, it boosts up the website and supports catching any customers me might lose Review collected by and hosted on G2.com.

What do you dislike about Channel Talk?

Since it is a chat bot, it might not help every single detail unless set up, might miss some frequently asked questions. Review collected by and hosted on G2.com.

What problems is Channel Talk solving and how is that benefiting you?

The analytic feature helps know our auidence better and the chat bot helps our customers to stay interested in our products. Review collected by and hosted on G2.com.

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Helpful?
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Channel Talk