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Challenger

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Challenger Reviews & Provider Details

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Challenger Overview

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What is Challenger?

Challenger has developed commercial transformation programs, including message creation, skill development and implementation support, for hundreds of Sales, Marketing and Customer Service teams around the world. Their programs are supported by ongoing research and backed by their best-selling books The Challenger Sale, The Challenger Customer and The Effortless Experience.

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Provider Description

Challenger has developed commercial transformation programs, including message creation, skill development and implementation support, for hundreds of Sales, Marketing and Customer Service teams around the world. Their programs are supported by ongoing research and backed by their best-selling books The Challenger Sale, The Challenger Customer and The Effortless Experience.

Seller Details

Seller

Challenger Inc.

LinkedIn® Page

www.linkedin.com
259 employees on LinkedIn®

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Overview Provided by:

Catherine Phan

Marketing Ops & Sales Enablement

Recent Challenger Reviews

5/9/2019

CR

Connor R.Mid-Market (51-1000 emp.)

5.0 out of 5

"Challenger has changed the way we position our solutions. "

Challenger as an organization is extremely committed to working with their clients to help them meet their goals. Any time we begin a new project o...

Challenger Media

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CR

Connor R.

Sales Innovations Coordinator

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

May 09, 2019

"Challenger has changed the way we position our solutions. "

What do you like best about Challenger?

Challenger as an organization is extremely committed to working with their clients to help them meet their goals. Any time we begin a new project or start to work to implement a new challenger idea, they provide us with a variety of resources and consistent feedback to guide us through the process. In our 2+ years with Challenger, we have worked with a few different Challenger analysts and consultants and each one has been an extremely valuable resource to our organization. Review collected by and hosted on G2.com.

What do you dislike about Challenger?

I cannot think of many downsides to working with Challenger. Most of our interactions lead to value. Any cases where I had a question they did not have an answer to, they either begun researching our question or they helped us come up with a solution for the request. Review collected by and hosted on G2.com.

What problems is Challenger solving and how is that benefiting you?

Challenger has changed the way I have to approach content writing. We used to heavily discuss features and benefits but with challenger our focus shifts off of us and shifts to the client. What are their biggest challenges? What assumptions are guiding their decisions? Why do they use their current approach and what is a better way forward? etc. It works really well in our industry. Our solutions typically do not solve what the hospital considers to be the biggest or most noticeable issues so if we cannot effectively build up the pain around these issues, as challenger teaches, it is difficult to convince a hospital to make a decision to change. Review collected by and hosted on G2.com.

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