Cezanne HR Reviews & Product Details

Cezanne HR provides a broad and configurable platform that supports the full employee lifecycle. The Form Hub is a strong feature that enables structured, multi-stage workflows that align with internal processes rather than requiring workarounds. The flexibility across fields, approval routes, and security roles had made it well suited for our organisation that operates across multiple regions.

From an operational perspective, and once configured properly, it can reduce manual administration. Approvals, absence tracking, and employee updates are more standardised and require less intervention. Centralising data has improved reporting consistency and has reduced reliance on spreadsheets.

Integrations are effective for standard use cases such as SSO, and the API provides good access to underlying data for more advanced reporting and system integrations. More complex use cases are not entirely plug and play and require technical input, but the capability is there.

In terms of performance, it is generally stable for day to day use. There are occasional instances where UI responsiveness could be improved, particularly when navigating between pages, but this does not materially impact overall usability.

Support has been consistently strong. The support team are responsive and technically competent, and queries are handled efficiently. Engagement with Neil in particular has been effective. Onboarding and more recent regional rollout activity have been positive and provided a solid foundation, with ongoing support contributing to continued system optimisation.

From a pricing perspective, Cezanne sits at the lower end compared to other systems evaluated. It can deliver a reasonable return through process efficiency, automation, and improved data management. Review collected by and hosted on G2.com.

While Cezanne is flexible, that flexibility comes with a level of complexity. Initial setup and ongoing configuration require a good understanding of the system, and without that, it’s easy to underutilise key features or create inefficiencies in how processes are built.

The user interface could be more intuitive in places. Navigation is not always as streamlined as it could be, particularly for less frequent users, and some areas of the system require multiple clicks to complete relatively simple tasks.

Performance is generally stable, but there are occasions where page load times and responsiveness could be improved, particularly when moving between sections or working with larger datasets.

Reporting, while functional, can be limiting without using the API or exporting data externally. For more advanced reporting needs, additional tools or technical input are often required.

None of these are blockers, but they are areas where the system could be refined to improve usability and reduce the reliance on internal expertise. Review collected by and hosted on G2.com.

What I like best about Cezanne HR is the PDR functionality and how easy it is to search for and generate reports. The system makes finding the information I need quick and straightforward, which saves a lot of time. Review collected by and hosted on G2.com.

What I dislike about Cezanne HR is the survey functionality. There isn’t much flexibility in the scoring options, as it’s limited to basic 1–5 scales or smiley-face ratings, which makes it harder to capture more detailed or nuanced feedback. Review collected by and hosted on G2.com.

It pretty intuitive to the end user, especially for the day-to-day activities like requesting holiday. I love that you can brand it to your business brand too, and the feature to be able to set up dashboards for different sets of users. It's also having one system as the home to HRIS, ATS and LMS. Review collected by and hosted on G2.com.

Some of the implementation was clunky, as are some of the processes. My least favourite feature is how laborious it is to create a form, then a process, and then a notification - this could definitely be simplified. Review collected by and hosted on G2.com.

The functionality and end user experience are both great, the app is easy for employees to navigate and manage their requirements from anywhere.

Cezanne is in a state of constant evolution and development, which I like as almost all improvements are based on direct feedback from their customers via the portal Review collected by and hosted on G2.com.

Workflows/processes are quite rigid and could be improved, by supporting more decision based routes i.e. if this happens, do X, if that happens, do Y. Review collected by and hosted on G2.com.

Cezanne offers an integrated, end-to-end people lifecycle that helps minimize manual workarounds. Its robust workflow automation ensures processes continue smoothly without HR having to follow up constantly, allowing the HR team to concentrate on more strategic tasks. The payroll module is dependable and compliant, delivering accurate data and reducing errors compared to previous experiences. Reporting capabilities are strong, meeting both operational and compliance requirements. The platform is user-friendly, accommodating users with varying levels of IT literacy. The customer support team is consistently available to address any questions. Review collected by and hosted on G2.com.

When it comes to reporting deeper insights, I often find that manual manipulation is required. I am aware that the People Plus modules are being rolled out, which I am hopeful about. However, creating workflows and automated streams can feel clunky at times. Additionally, the user interface appears somewhat outdated. Review collected by and hosted on G2.com.

It is very easy to use and efficient. Sometimes you do need to adjust dates and employments manually but the team at cezanne are always on hand to help and offer support. They respond quickly to any issues submitted in the customer support portal and are really friendly and knowledgeable, always happy to jump on a call to explain. Lots of features on cezanne and great that you can report on basically all the information that is in there such as absence, holiday, professional qualifications, visa's, salary etc. Review collected by and hosted on G2.com.

We have not personally integrated cezanne with other platforms so this could be something to work on. Sometimes it can be a bit clunky for example if you are trying to perform a mail merge however it does perform and give the end result which is great. Review collected by and hosted on G2.com.

Cezanne is very user friendly at all levels of the business - from an HR point of view we use it multiple times a day and find that the majority of the information we need is easy to find, and it has a good user interface for wider management and employee self-service. The implementation was smooth and problem free with great support from Cezanne at all stages. On the occasions I have had to use the Help Desk I have found them to be helpful and knowledgeable. It is also very cost effective and I love the flexibility that it offers around integrating with other systems via the API. Review collected by and hosted on G2.com.

Some of the reporting can be a little clunky meaning there is some work required in excel to get the full reporting that we need. Some information that we as an HR Team require regularly does require multiple clicks to locate rather than being instantly available at a summary level. Review collected by and hosted on G2.com.

Cezanne is incredibly user-friendly, which was high on our list of priorities when choosing a new system. The support function is excellent, and queries are handled quickly by Cezanne experts.

We started with Core HR, Onboarding, and Recruitment, but have since implemented the managed payroll service, which has radically improved our process. We’re also due to launch the appraisals bolt-on soon. Review collected by and hosted on G2.com.

We’d really like to see some improvements to the reporting function. At the moment, it doesn’t feel very easy to extract information from the system, and getting the specific details we need can be cumbersome. A “quick queries” function would be very helpful, as it would allow us to pull out small pieces of data from different parts of the system more easily. Review collected by and hosted on G2.com.

Our workforce have various working patterns and in turn means we have to accommodate different shift patterns and leave calculations. The system allows us to be flexible and links into payroll in a way that suits us.

In terms of implementation, our account managers (Wanessa and Modupe) were amazing and I cannot sign their praises enough. Complete wizzes and made us feel at ease. Review collected by and hosted on G2.com.

I can find the process area a little confusing, and if you need to make a change (if we use performance for example) it means to have to duplicate the process, close it off and restart again. If you are a generalist and not in the system constantly, it can be difficult to remember what links to what and where. And sometimes the smallest "off" can make such a huge impact to a process. Review collected by and hosted on G2.com.

Its a very customisable system covering all aspects of HR that we use as a team on a daily basis. It looks great, easy to navigate and personalise to the organisation. I love the integrations of forms meaning that we have streamlined our processes effectively without millions of emails bouncing between various departments. Additionally the team at Cezanne are very helpful and supportive, they are making continuous improvements to the system and the annual user group meeting is very informative and collaborative. Implementation of the system was smooth and the implementation team were great! Review collected by and hosted on G2.com.

The training and development area just doesnt work for our organisation as it is however I am sure others can make it work for them and through the use of other parts of the system we have made something that works for us. Review collected by and hosted on G2.com.