CERVIS Reviews & Product Details

We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to integrate our current data to CERVIS, is was very easy!

I love how much time it saves me. I used to spend 2 days a month doing statistics (mostly volunteer hours) and now it takes me less than 30 minutes! I checked out the competitors and there was no comparison! It is easy to learn. The customer support is AWESOME, and I use it quite often. The Helpdesk generally gets back to me within an hour or so.

I use CERVIS every day, several times a day. We have about 200 volunteers, except in the summer when we have a teen program that adds another 100 volunteers. I cannot imagine doing my job without CERVIS! Review collected by and hosted on G2.com.

There is really nothing I dislike. But there is one thing I have trouble understanding: GROUPS. I would like it if my staff with CERVIS access could see the information about their volunteers who are in the SERVICE projects without having to put those people in groups. Review collected by and hosted on G2.com.

It's completely customizable, easy to set up, maintain and use, and allows volunteers to engage more deeply. It allows us to communicate with larger groups of people and enables new volunteers to sign up for opportunities independently. We searched for other platforms for years until we found Cervis. I would not use anything else. Review collected by and hosted on G2.com.

The only thing I don't like about Cervis is that because we have lots of opportunities listed each day, I do a lot of scrolling to find what I need to view and access on the monthly view. I love the visual that it provides, but I would like to be able to view it by week instead of the entire month just because we have at least 35 opportunities to show each day. I really can't think of anything else that I don't like. Cervis is what you make it; the support does a great job of answering questions when we need help. Review collected by and hosted on G2.com.

Quick and easy way to recruit volunteers for our organization. When we have last minute changes to the schedule for our needs it also helps us to communicate quickly and effectively with our volunteers! Review collected by and hosted on G2.com.

I wish I could customize my dashboard more as our organization does not utilize a fraction of the features and it can appear too cluttered and visually chaotic. Review collected by and hosted on G2.com.

CERVIS is super easy to use for administrators and volunteers. Our volunteers have been very happy with this platform since we moved over to it in 2022. Support has been extremely responsive and helpful, especially when we were first onboarding with CERVIS. Review collected by and hosted on G2.com.

Not much, but there are a couple bits of functionality that would work better for us if they were more customizable. There is a way to make suggestions for future development so we're hoping those changes will be addressed. Review collected by and hosted on G2.com.

We were able to integrate with very little issues. In addition, the Support portion of CERVIS is quick to respond and is willing to review suggestions. We've had a few of our suggestions used by CERVIS. Review collected by and hosted on G2.com.

It would be nice to add notes to Reservations, not just to the Groups. We have submitted a request and feel it will be handled in upcoming updates. Review collected by and hosted on G2.com.

It's so easy to use that both our elderly and teenaged volunteers can create an account and register with ease. Review collected by and hosted on G2.com.

There are specific little things I don't like, but they seem to anticipate the problems and fix them quickly. Review collected by and hosted on G2.com.

It's very simple to create event to be exactly what I needed from them. Review collected by and hosted on G2.com.

The reports have been hard for me to use. I wasn't able to customize them for what I needed. Review collected by and hosted on G2.com.

Hands down, the CERVIS team provides some of the best customer service that I have experienced professionally. They are always quick to respond to our questions, even during non-standard hours. They are also continually improving the product with monthly updates, and listen to customer feature requests. The software provides us with many levels of customization in our volunteer application and reports - this was a very important factor for our organization. The software is also very affordable and feature-rich compared to other solutions. Review collected by and hosted on G2.com.

The structure of CERVIS is not inherently school-based, so we have had to be creative in setting up our processes compared to other solutions. But CERVIS is also significantly less costly than other solutions. Review collected by and hosted on G2.com.

I like that it allows for many different opportunities as we are a diverse/broad organization that has a range of needs. Review collected by and hosted on G2.com.

Sometimes there are barriers due to us having both individual and group opportunities for the same service project or time slot events. (i.e. background checks required for individuals but not for groups) Review collected by and hosted on G2.com.

I enjoy how easy it is for me to use. I enjoy that it is also web based! I am glad it is not another app I have to download. Review collected by and hosted on G2.com.

Pull reports by Address for each event.. Review collected by and hosted on G2.com.