Cerner Pros and Cons

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab values as well as easy access to Neuro imaging, which is heavily used as I am a neurologist in training. Review collected by and hosted on G2.com.

A lack of a feature such as care everywhere as seen in Epic, which was a huge game changer for us when we switched. However because of the simplicity and organization of not writing tools in Cerner, I actually really did miss Cerner when we switched over to a different EHR at our hospital. Review collected by and hosted on G2.com.

Healthcare, patient assessments, patient EHR Review collected by and hosted on G2.com.

hangs, slow, sometimes a lot to click, depends on kind of cerner app or version you will have Review collected by and hosted on G2.com.

Cerner allows our organization to chart and track patient documents free of errror. Review collected by and hosted on G2.com.

The functionality of the program could use some work, the training provided could be better. Review collected by and hosted on G2.com.

Everything is done electronically and records are kept. Review collected by and hosted on G2.com.

Limitation of customization for non - management level usage.

Ideally there should only be one nutrition order ( any new order would override old orders). It would be helpful if users are able to filter out everything they don't need without having to submit a request to do this.

It would also be helpful if there is a report showing any transfer &/or patient discharges since the last time we refreshed the site Review collected by and hosted on G2.com.

Remotely used from home or anywhere from mobile Review collected by and hosted on G2.com.

Other additional social media related features should be added which possible Review collected by and hosted on G2.com.

I don't really like anything about Cerner. Review collected by and hosted on G2.com.

Too many windows to go through to get to information. Have a hard time finding information I need, such as infusion times, orders, etc. Review collected by and hosted on G2.com.

Progress Noting functionality is highly configurable and can be attached to specific user templates and profiles. Individualized levels of security is also highly configurable with menu groups, user-specific access control, homepage templates, credentials, and other ways to control what a clinician/staff member can see and do. Review collected by and hosted on G2.com.

The billing module is very difficult for my organization to use as we work with a variety of both commercial and state PMAP/Medicare/Medical Assistance payors. We have to use a 3rd party clearing house and the Cerner product requires a lot of manual editing and managing of claims that might be rejected due to non-clinical reasons.

The reporting functionality on the older Cerner behavioral health product is not useful. We have seen a preview of the newer Millennium product, but even that does not allow as much configuration and ease of use as other behavioral health EHR products. Currently, in order to do clinical, billing, and operational reporting for our organization we have to use Microsoft Access databases that draw exported data (.csv files) from the Cerner product, but the reports have to be run and acted upon through Mircosoft products.

Additionally, the support from Cerner headquarters has been very poor. We have had an issue with promoting (a small upgrade with additional Cerner software) that is impacting some of our clinical documentation and communicated the importance of getting this fixed ASAP to Cerner. Their support has been spotty (some weeks we get phone calls and attention, then others we receive no communication for 3 weeks at a time). The issues has been going on 3 months and still we have no timeline from them about when we can get it fixed, even after our attempts to contact and get updates at least twice a week. Review collected by and hosted on G2.com.

It's easy to find information of specimen locations. Decently easy to use. Review collected by and hosted on G2.com.

Levels of access needed to be able to use certain features it seems. Review collected by and hosted on G2.com.

Cerner is generally straightforward and easy to use. There are not a lot of hidden things that are difficult to find. It is easy to learn whether or not you have experience working with electronic medical records. Review collected by and hosted on G2.com.

You can only have two patient charts opened at a time, which poses a challenge if you are trying to multitask or your tasks necessitate having multiple charts open simultaneously. It would be helpful to have to ability to have more than two charts open at a time. Review collected by and hosted on G2.com.

There are tabs for various departmental results such as lab, dietary, pharmacy, so that everything is well organized. Review collected by and hosted on G2.com.

Cerner only provides infrastructure for many functions. You need to have an IT team build functions for templates. Cerner doesn't do that build for you. Review collected by and hosted on G2.com.