Centreon Infra Monitoring Reviews & Product Details

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, network health, and application availability, Centreon enables businesses to proactively manage their IT environments, ensuring uninterrupted operations and optimal resource utilization. Targeted primarily at IT departments and operations teams, Centreon serves a diverse range of industries, from small businesses to large enterprises. Its user-friendly interface and customizable dashboards make it accessible for both technical and non-technical users. This versatility allows organizations to tailor the monitoring experience to their specific needs, making it an invaluable tool for maintaining operational efficiency and enhancing service delivery. One of the key use cases for Centreon is its ability to prevent downtime through proactive issue detection. By continuously monitoring critical systems and applications, Centreon alerts IT teams to potential problems before they escalate into significant outages. This proactive approach minimizes disruptions and helps organizations maintain a reliable IT infrastructure, which is essential for meeting business demands and ensuring customer satisfaction. Centreon also emphasizes resource optimization, allowing businesses to maximize efficiency and reduce IT costs. By providing detailed insights into resource utilization, organizations can identify underperforming assets and make informed decisions about capacity planning and resource allocation. This capability enables businesses to streamline their IT operations, ultimately leading to cost savings and improved performance. In addition, Centreon enhances the user experience by delivering consistent, high-quality IT services. With its comprehensive monitoring capabilities, IT teams can ensure that applications and services are running smoothly, providing end-users with the reliable performance they expect. This focus on user experience fosters customer loyalty and supports overall business success by aligning IT services with organizational goals. Centreon distinguishes itself in the IT monitoring category by combining powerful monitoring features with a user-centric approach. Its ability to deliver actionable insights, prevent downtime, optimize resources, and enhance user experience makes it a vital tool for organizations looking to improve their IT operations and achieve business success.

Product Website

Seller

Centreon

Discussions

Centreon Infra Monitoring Community

Languages Supported

German, English, French, Spanish

Overview by

Richard Keromen

Pricing

Pricing provided by Centreon Infra Monitoring.

Centreon Freemium IT-100

Free

100 monitored equipment

View More Pricing Information

Centreon Infra Monitoring Integrations

(35)

Verified by Centreon Infra Monitoring

Centreon Infra Monitoring Media

Centreon Infra Monitoring Demo - Centreon Dashboard - Network Monitoring

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - IT Infrastructure onboard cruise ship

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - Monitoring cold storages

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - Operational Technologies

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Resource Status - Alert Management

Showing all active alerts

Centreon Infra Monitoring Demo - Centreon Resource Status - Root Cause Analysis

Showing details on active alerts.

When evaluating multiple monitoring solutions, it’s often necessary to compare self-hosted platforms, which are installed on premises, with SaaS solutions, which are cloud-based.

When it comes to IT monitoring, you have to choose from a wide diversity of solutions, which is great! In particular you’ll get to choose between two acquisition models, open source and commercial off-the-shelve (COTS).

90 seconds to understand why monitoring beyond IT is so important with this real-world example!

Centreon Infra Monitoring Demo: From Technical Alerts to Business Monitoring

Official Downloads

(4)

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Jean-Philippe C.

Responsable Production Informatique

Enterprise (> 1000 emp.)

12/18/2025

"Centreon: Save time and achieve efficient monitoring with advanced features"

4.5/5

What do you like best about Centreon Infra Monitoring?

Thanks to its advanced mapping features and its numerous monitoring connectors, Centreon truly saves us valuable time and offers us the ability to effectively monitor a heterogeneous information system: from "small" hardware to specific probes for a database, for example. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The only negative point concerns Centreon's change in strategy regarding its licensing model, which now operates per probe rather than per host. In our situation, this proves to be quite restrictive, as some of our hosts only have a single probe, such as ping, for example. Fortunately, we were able to reach a satisfactory compromise with the sales team. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Centreon allows centralizing all monitoring data within a single console, thus offering instant visibility on the information system, incidents, and their level of criticality. Thanks to monitoring connectors, one benefits from a considerable time saving and increased reliability. This also frees up time to focus on higher value-added tasks. Finally, monitoring dashboards and specific maps can be easily shared with teams, which improves collaboration and tracking. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you so much for the detailed feedback!

We're glad Centreon helps you save time and monitor diverse systems efficiently. We've noted your comments on the licensing model and we're happy a good solution was found with our team.

The Centreon Team

NOULOT S.

Ingénieur de Production Informatique

Enterprise (> 1000 emp.)

12/10/2025

"Exceptional flexibility and interoperability with Centreon"

5/5

What do you like best about Centreon Infra Monitoring?

What is appreciable about Centreon is the ability to have monitoring probes based on provided templates and/or to create our own monitoring scripts. This gives the product great flexibility. There are numerous API tools that allow for easy interoperability with other solutions. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Setting up Centreon in high availability (HA) mode can be a technical challenge. Fortunately, the support team, particularly competent, assists us effectively to ensure a robust and permanently available monitoring infrastructure. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Centreon allows us to centralize and automate the monitoring of our entire IT infrastructure (servers, networks, applications, databases, etc.). It addresses several key issues:

Complete visibility: it offers a unified view of the status and performance of all components, avoiding blind spots in monitoring.

Proactive incident detection: thanks to configurable probes and alerts, anomalies are identified before they impact users or services.

Reduction of diagnostic time: dashboards and reports facilitate cause analysis and speed up resolution.

Interoperability: numerous APIs allow Centreon to integrate with other tools (ITSM, automation, reporting), streamlining processes.

High availability: in HA mode, monitoring remains operational even in the event of a node failure, ensuring service continuity.

Benefits for us:

Improvement in the reliability and availability of IT services.

Time savings for technical teams thanks to centralized and automated monitoring.

Reduction of service interruptions and better user satisfaction.

Ability to anticipate and prevent incidents rather than endure them. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the detailed feedback! We're glad Centreon brings you flexibility, visibility, and reliability. Noted on the HA setup complexity, great to hear our support team is making a difference.

The Centreon Team

sayato p.

Admin système réseau

Mid-Market (51-1000 emp.)

9/8/2025

"Complete Solution, but Complex to Master"

3/5

What do you like best about Centreon Infra Monitoring?

I like the readability on critical alerts once well configured, and the ability to create customized and efficient dashboards according to the teams. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The official documentation for some plugins leaves much to be desired, especially for the IBM MQ plugin, which is complex even for an expert. The interface is not always user-friendly, making the search for options sometimes complicated in the templates. Getting to grips with Centreon is quite complicated for a novice, requiring a lot of knowledge to be well utilized. Our previous solution, INM, was easier and faster to use for similar tasks. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your detailed feedback! We're glad Centreon meets your monitoring needs once set up. We've noted your concerns on UX, documentation, and plugin coverage all areas we're working to improve.

The Centreon Team

Tanguy S.

IT Specialist

Enterprise (> 1000 emp.)

5/16/2025

"Good product, developing in the right direction :)"

4/5

What do you like best about Centreon Infra Monitoring?

Monitoring, the new super useful agent. Easy-to-use plugins. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Infrastructure not obvious. Not very ergonomic. Fluidity issue on the interface. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you, Tanguy, for your feedback!

We’re glad to hear that the new agent is proving useful and easy to deploy and maintain, it’s great to see it making a difference. We also appreciate your note on the infrastructure setup; we’re always working to simplify and improve the experience.

If you have suggestions or questions, feel free to join our community The Watch.

Thanks again for your trust and for being part of Centreon’s continuous improvement!

The Centreon Team

See how Centreon Infra Monitoring improved

Damien L.

Architecte Solution Cloud

Mid-Market (51-1000 emp.)

3/27/2025

"Intuitive Interface but QA Improvements Needed"

5/5

What do you like best about Centreon Infra Monitoring?

I appreciate Centreon for its simple interface and clean graphics, which make monitoring our equipment in the Azure cloud easy to manage. The relevant reports generated are very useful for tracking availability rates. Additionally, it is accessible to both insiders and novices, which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The first minor versions of major releases contain too many bugs, improve the QA. Installing Centreon on-premise is not that easy. The hardest part is adapting it to its context. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you for your great feedback!

We're glad you find Centreon’s plugin and auto-discovery features helpful for simplifying configuration.

We understand that updates can sometimes bring challenges, and we appreciate your patience as we work to resolve them quickly. It’s great to see how Centreon supports your anomaly detection, metric production, and SLA control needs.

Thanks for your trust and support!

The Centreon Team

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

2/19/2026

"Adding assets is simple, but Maps and SNMP traps are difficult to handle."

3/5

What do you like best about Centreon Infra Monitoring?

The simplicity of adding assets, as well as enabling polling on Centreon. The capacity of network interfaces with graphs. The uptime duration of equipment (history). Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Maps on Centreon are not intuitive

SNMP traps are a hassle to get started, very complicated DSM module that manages SNMP traps

The Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your review! We're glad asset onboarding and visibility are helping you respond faster to incidents. Your feedback on Maps and SNMP traps is appreciated and helps us improve the experience.

The Centreon Team

ASAEL N.

Analyste QoS

Mid-Market (51-1000 emp.)

12/15/2025

"Centralized Supervision and Reactive Alerts, An Indispensable Tool"

5/5

What do you like best about Centreon Infra Monitoring?

I particularly appreciate the centralized vision of the infrastructure, which allows for effective supervision of servers, networks, and applications.

The richness of plugins and the ability to customize checks make it easier to adapt to complex environments.

Real-time alerts and configurable notifications enable a quick response to incidents.

The rapid integration of hosts Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

I always encounter an error message when I access my custom Maps. API Error Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your review! We're glad Centreon helps you stay proactive and adapt to complex environments. We've noted the issue with custom Maps, feel free to reach out or share more on The Watch!

The Centreon Team

See how Centreon Infra Monitoring improved

Verified User in Government Administration

Mid-Market (51-1000 emp.)

4/2/2026

"Creation of dashboards: a real advantage!!"

5/5

What do you like best about Centreon Infra Monitoring?

The possibility of creating dashboards. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The entry in the resource status search field. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Enterprise (> 1000 emp.)

5/16/2025

"nice monitoring tool"

5/5

What do you like best about Centreon Infra Monitoring?

flexibility, modernity, new features

community arround the solution Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

the community version should be inclure more plugin, in order to convince customer to buy a license after tests Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you for your feedback!

We’re happy to know you value Centreon’s flexibility, modern features, and the strong community around it.

Your comment on the community version and plugin coverage is well noted. We understand how important the trial experience is.

If you’d like to share more suggestions or connect with other users, feel free to join our community The Watch.

Thanks again for your trust!

The Centreon Team

See how Centreon Infra Monitoring improved

Karam N.

Senior Global Infrastructure Engineer

Mid-Market (51-1000 emp.)

9/18/2025

"Good Monitoring Tool but it must improved"

2.5/5

What do you like best about Centreon Infra Monitoring?

- Business Activities, Map.

- Very good Graph and insight of Monitoring Data. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

- Limitation on Dashboard

- Jira integration is a disaster, we are facing a lot of issues with Jira Ticketing (Duplicated Tickets, System is not creating Tickets for all Alerts)

- Reporting are not always visible, a lot of difficulties of adjusting a Report.

- Lot of System Coding from the Centreon Administrator is required. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your honest feedback! We're glad Centreon helps with alerting and data insights. Your points on dashboards, Jira integration, and reporting are well noted — improvements are in progress.

The Centreon Team