--- title: CentralSquare Public Safety & Justice Reviews meta\_title: 'CentralSquare Public Safety & Justice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how CentralSquare Public Safety & Justice works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety ---

# CentralSquare Public Safety & Justice Reviews & Product Details

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CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every size across North America. CentralSquare’s broad, unified and agile software suite serves 3 in 4 citizens across North America. Our technology platform provides solutions for public safety, including 911, computer aided dispatch, records management and more.

* * *

Seller
[CentralSquare Technologies](https://www.g2.com/sellers/centralsquare-technologies)
Discussions
[CentralSquare Public Safety & Justice Community](https://www.g2.com/products/centralsquare-public-safety-justice/discuss)
Languages Supported

English

Overview by
Cheri Lane

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## User Insights

Average based on 17 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
UL

Verified User in Law Enforcement

Mid-Market (51-1000 emp.)

12/21/2021

"It works…"

3.5/5

What do you like best about CentralSquare Public Safety & Justice?

As a Property Manager, I enjoy the simplicity of the Property/Evidence functions. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

I dislike the aspects of the system that are so close to "best practices," but just barely miss the mark. Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

I am not exactly solving any problems that were not solved with our old records management system, but procedures for many of my tasks are simpler now. Saving time in some ways. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Lilian J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lilian J.")
LJ

Lilian J.

Law Enforcement Officer

Law Enforcement

Mid-Market (51-1000 emp.)

7/23/2019

"Most outstanding software for incorporating of law enforcement duties. "

5/5

What do you like best about CentralSquare Public Safety & Justice?

When it comes to the case and investigation management, this is the best software to use since it operates impeccably thus assuring me total satisfaction concerning my work. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

This system software has got no drawback.It only requires the user to have sufficient storage space for the installation of this software so as to access it's services and the availability of the Internet connection for it's update. Review collected by and hosted on G2.com.

Recommendations to others considering CentralSquare Public Safety & Justice:

So far this is the leading software in managing cases,evidences, crime scene, incident mapping and in dispatch.This system software provides me with tremendous services that makes me to cherish my work therefore I am highly recommending the use of this software. Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

With the use of this software I am able to work positively in my law enforcement department without the existence of difficulty since this system has been able to aid me in the management of cases, investigation, crime scenes and the gathered evidences thus reducing large workload at work. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
UL

Verified User in Law Enforcement

Mid-Market (51-1000 emp.)

12/13/2018

"It works"

2.5/5

What do you like best about CentralSquare Public Safety & Justice?

I would say that it is user friendly, though some of my coworkers may disagree. I like the call taking screen's format. We have gone through other vendors recently, and I strongly prefer this vendor. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

There are too many different boxes for 1 application. It is too customizable, and I wish it was all able to fit in one screen instead of 3. Review collected by and hosted on G2.com.

Recommendations to others considering CentralSquare Public Safety & Justice:

Pretty sure it's about to be absorbed by another company, so I'd hold off any contract negotiations until they are done. Who knows what kind of product they will have by the end of the merger. Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

Some users enjoy the customization, it gives each of us the ability to organize the screens how we process it best, which lends to efficiency. The process to get a call queued is extremely easy. Our queue times for high priority calls are under 30 seconds, which is extremely important in our line of work. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Kelly B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly B.")
KB

Kelly B.

Tactical Dispatcher

Law Enforcement

Mid-Market (51-1000 emp.)

8/16/2018

"Tritech is innovative"

5/5

What do you like best about CentralSquare Public Safety & Justice?

Tritech is one of the most user friendly and updated dispatching software programs out there! It is leading in dispatch software and it’s easy to see why. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

Nothing! Whenever there is an update needed, it is done within a timely manner and there is always ways to make the program your own and cater it to your needs. Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

We are solving massive communication issues, along with being able to solve accountability issues with our officers and deputies. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
UG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

12/15/2018

"work in progress"

3/5

What do you like best about CentralSquare Public Safety & Justice?

drag and drop option for officer dispatching, Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

toggling between screens is a pain. also if you start a call and ends up being a dud you can't cancel the call you have to complete and save and it messes with your statistics. if another operator opens your call while you're still getting information and they hit save it deletes your information Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

zuercher is an efficient way to monitor jail logs, shift logs and 9811 dispatching Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
UL

Verified User in Law Enforcement

Small-Business (50 or fewer emp.)

10/7/2017

"It's ok"

2/5

What do you like best about CentralSquare Public Safety & Justice?

It's compatible with other systems which is good. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

Formatting issues that LETG still has and it will not change. Review collected by and hosted on G2.com.

Recommendations to others considering CentralSquare Public Safety & Justice:

It's ok Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

It makes things easier to go through dispatch than use Zuercher. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

9/27/2016

"Impact user"

4/5

What do you like best about CentralSquare Public Safety & Justice?

Impact RMS is a great way to store company important information. It is a system that helps with case management and incident capture. Review collected by and hosted on G2.com.

What do you dislike about CentralSquare Public Safety & Justice?

Departments contact me for their reports on a regular basis. On some occasions, it was not user-friendly when I tried to pull and distribute reports for various departments. Review collected by and hosted on G2.com.

Recommendations to others considering CentralSquare Public Safety & Justice:

I used this system daily and would recommend it to others for storing and entering data. The information is stored for a lifetime and managing the information is ongoing. Each entity that implements this system can tailor it for their own specification. Review collected by and hosted on G2.com.

What problems is CentralSquare Public Safety & Justice solving and how is that benefiting you?

I used Impact RMS to input update for our record management cases. We used it to access the tools to update incident reports. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about CentralSquare Public Safety & Justice? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about CentralSquare Public Safety & Justice
](https://www.g2.com/products/centralsquare-public-safety-justice/discussions/new)

GU

Guest User

What is Superion Records Management System (RMS) used for?

0 Upvotes

0

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/centralsquare-public-safety-justice/pricing)

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