Cegid Retail Store Excellence Reviews & Product Details

What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/types of communications. There is a good amount of features that can be used/but I think that we need a more detailed demonstration of certain features to understand and utilise their full capabilities. Review collected by and hosted on G2.com.

I think that sometimes the platform can be glitchy/it can be difficult to format text and writing. I wish we could embed imagery more seamlessly. Review collected by and hosted on G2.com.

The feature I find most helpful is 'department tasks' , which we use for maintenance reporting across our salons. It’s efficient, making it easy to report issues and track them until resolution. This has been invaluable for streamlining our operations, particularly in managing salon upkeep.

The team from Store Excellence is very nice and they try to help all the time very quickly.

Milly from Customer Support Team is a star. Review collected by and hosted on G2.com.

The 'Planner' feature is disappointing. It feels very outdated and lacks flexibility, making it difficult to personalise or use effectively. Additionally, the checklists could be much more intuitive, and the reports generated from the system don’t offer the insights we need. As a growing business, we also feel quite restricted when trying to use the platform for new initiatives, with most improvements or changes requiring paid add-ons. This limits our ability to fully maximise the platform’s potential. Review collected by and hosted on G2.com.

This platform is built and managed by experts in retail. They know the mechanics of the retail industry and therefore have managed to built a platform which is a solution to everyday challenges.

Its simple interface makes it very easy to use and navigate around. It has many features which retail stores use on a daily basis and helps them keep organised and meet compliance needs.

The system also allows yo you connect to exisiting platforms in the business. Our stores use it daily to check off daily tasks, see whats coming up and implement new instructions/promotions in store.

Its also a great way for field teams to keep track remotely. Review collected by and hosted on G2.com.

Its hard to think of anything. The customer service team are very easy to reach and quick reponding so any issues are ironed out quickly. Review collected by and hosted on G2.com.

To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , department task you name it and cegid has got it all to make life super easy for stores . Cegid Retail Store Execellence has become a part of our daily life . Review collected by and hosted on G2.com.

There are not much downside about Cegid Retail Store Excellence, whatever are there are efficiently handled by Cegid support team. Review collected by and hosted on G2.com.

- The simple handling

- Web-based so that it can be used on any device

- Retail-orientated software solution

- Very good flexibility to integrate your own content

- Stable software performance

- outstanding service - from the initial discussions through to the decision, implementation and go-live. We also enjoy outstanding support afterwards. Review collected by and hosted on G2.com.

For our goal of improving task management and communication in our stores, we are in good hands with Cegid.

What we would do differently would be to create more flexibility within the user roles. Review collected by and hosted on G2.com.

The platform has been really helpful in streamlining task management and data collection from our stores. Our stores use the platform daily so it was important for this to be easy to pick up, which it is. Customer support has been excellent, with any changes we have asked for being made promptly. Review collected by and hosted on G2.com.

Currently the newsfeed images preview very small, and no way to make them bigger. Review collected by and hosted on G2.com.

Working with Cegid Retail Store Excellence allows us to truly understand our tasking within PVH , It supports strategic decision making and supports the business with true labour spending across Europe. Most importantly it creates an enjoyable experiance for our associates no matter what brand, channel or country you are in. Review collected by and hosted on G2.com.

The most difficult part of Cegid Retail Store Excellence isnt really the tool itself but more the work to ensure continued buy in from stakeholders and end users, when we introduced the new way of working, it required a huge shift in mindset. Review collected by and hosted on G2.com.

StoreIQ is very simplistic to use and is adapted for user comfort. Rest assured that cegrid is still STOREIQ and maintains its use and ease for those in a position to use. Review collected by and hosted on G2.com.

Sometimes too many email activated updates although this could be down to the employers settings. Review collected by and hosted on G2.com.

Store Excellence enable us to steamline all communications via one channel to our global stores. Its also a massive help being able to see compliance of communications and tasks and surveys. The team are alwasy on hand and quick to respond if we are stuck with how to achieve something and alsways keep us up to date with nw developments that are on their roadmap. They really listen to their Retail clients with what new functions we would like and they go to great lengths to build these in. Review collected by and hosted on G2.com.

My only bug bear is the lack of translation functions and having to outsource that, but all their clients have been putting their hands up for a few years and now Cegid are nearly ready to launch a new translation tool! Review collected by and hosted on G2.com.

it itemises everything so its easy to see whats to do and whats been done Review collected by and hosted on G2.com.

the downside was before it used to auto log out but was fixed recently Review collected by and hosted on G2.com.