54 CData Arc Reviews
Overall Review Sentiment for CData Arc
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Flexibility - they have connectors to transform data to whatever you need very easily.
Updates - constantly adding new features and enhancing the UI to make it more user-friendly.
Support - we always receive exceptional support anytime we need to reach out for help. Review collected by and hosted on G2.com.
I wish there were an easy way to search for connector-type data in the UI. For example, if a provider gives us a partner URL, there isn't an easy way to see if we have that setup already. I'd also like it if there was a way to store contacts on each connector page with a way to export that data. This would make maintenance-type activities such as cert changes much easier. Review collected by and hosted on G2.com.
Easy to get up and running, patches and updates are hassle-free and seamless. Customer service is helpful and responsive. Flexible enough to solve variety of business needs. Review collected by and hosted on G2.com.
There is a bit of a learning curve to get used to, but once you get the idea, creating and administering integration flows is pretty easy. Review collected by and hosted on G2.com.
Their customer support is very responsive and helpful and has helped tremendously in EDI connections for our customers Review collected by and hosted on G2.com.
The yearly price increases for licenses are not ideal Review collected by and hosted on G2.com.
Very easy to use and customer service is excellent Review collected by and hosted on G2.com.
My only concern is the pricing. It increases relatively high every year. I understand that they provide more features, but sometimes lower price point is better Review collected by and hosted on G2.com.
Currently, we are working with CData Arc to provide their services to our customers. As a result of our positive experience with CData Arc's support staff and the reliability of their products, we have no hesitation in recommending them to others.
We decided to work with the CData Arc group because they offer the most straightforward approach to integrating different systems, a highly valuable ability to manage various data formats and types, and a safe means of storing and processing the data business acquire.
CData Arc solutions are fantastic for our clients and us because they are highly compliant with EU / eDelivery regulations/standards. There was simply nothing else available. Review collected by and hosted on G2.com.
There is no such thing as perfection, but when it comes to CData Arc, we believe they may be very near. There are no flaws in the product, especially in light of the enhancements and improvements that have been implemented recently.
Since we are also a fintech company, we would really appreciate the option of having invoices for their services automatically paid rather than having to manually fill out bank payment forms. We advocate the implementation of Payment Initiation Service and Request-to-pay (RTP) technology to facilitate payments. Review collected by and hosted on G2.com.
How the support are always kind and patient with me. On numerous occasioins they had to be patient with my learning curve. But they always excelled my expectations. Not only in their support service timeframe, but also in the detailed manner in which they dealt with my support queries. Review collected by and hosted on G2.com.
That i sometimes have to wait until the next day. We are on different time zones. I do have to add though that they have support in other time zones as well. With complicated matters I sometimes had to wait for the personnel of the same timezone to help again, but in frequently queried matters, I was contacted from helped from other time - zones much quicker than I expected. Review collected by and hosted on G2.com.
We love the breadth of features it is truly amazing! The ease to install was amazing. We got it up and running in a production environment in no time! In case we needed something the tech support was prompt and right on the spot, thank you! The AS2 server was the bread ad butter of daily use. Review collected by and hosted on G2.com.
Just that i could not use a "search" for a file in the AS2 connector in the input/output tabs in the GUI. Review collected by and hosted on G2.com.
The easiest way to build connections between different systems, the high-value capability to manage other data formats and types, and the secure way to treat the data collected. Review collected by and hosted on G2.com.
Maybe the price? Seriously there are no defects or shortcomings in the product; perhaps more functional and user documentation and more use cases could be helpful. Review collected by and hosted on G2.com.
Support and partners available. It gives a lot of opportunities allowing to increse the partners used from your side, and the support is very useful when you need it. Review collected by and hosted on G2.com.
Web interface and sales team attitude. The interface is not very friendly and is not adapted for mobiles, the sales team has been very rude at latest interactions. Review collected by and hosted on G2.com.
