Intuitive. Interface could be cleaned up a bit in worksheet view, but good on the whole. Review collected by and hosted on G2.com.

Too many override boxes. Need to be streamlined. Review collected by and hosted on G2.com.

You can change any options needed, up to and including interest rates for tax penalties etc Review collected by and hosted on G2.com.

They were a little slow on their understanding and updates of the new tax bill. Review collected by and hosted on G2.com.

The software is convenient and pretty smart. It has all the function to tick (check) and input information. It has two sides of interview (where you enter data) and government (where you can review how your returns will look like). You can also have the option to edit the toolbar, which is cool. All you do is to compare information with last year, enter number from reports, and hit print! Your K-1's, federal and state returns are ready :) Review collected by and hosted on G2.com.

Probably how sometimes it is not as smooth as browsing web or microsoft, which is also found in many other software. At the end of the day it is a software that stores a huge load of data so it makes sense if it needs time to process and respond. A little tip" use pg up/pg dn on the keyboard for easier and faster navigation instead of scrolling using the mouse. Review collected by and hosted on G2.com.

I like how easy it is to navigate your way around CCH ProSystem whether you are preparing a tax return or looking to check the status of one that has been filed. Review collected by and hosted on G2.com.

I do not like that when there is an error or malfunction within the software that it takes a long time for their internal team to address and solve the problem. The last issue we had took over a week to be sorted out. Review collected by and hosted on G2.com.

For the most part navigating through the process of a filling out a return is simple based on the multiple views you could select. In addition, it is a good solution for managing a large base of clients. Review collected by and hosted on G2.com.

The over all software seems a bit outdated based on the functionality visuals. Review collected by and hosted on G2.com.

I enjoy the link to worksheets tabs and the federal view. Review collected by and hosted on G2.com.

I don’t like like you have to have the prior year software open and there isn’t a key you can automatically go to the prior year with. Review collected by and hosted on G2.com.

Capacity to get ready complex and multi-state government forms. Dependable culmination of tax documents and exact estimations. Extraordinary joining with other CCH programs. Capacity to sign in to charge programming from anyplace. Solid administration with negligible downtime. Incredible technical support experts who can help with most problems.The coordination with CCH Engagement for business returns and with CCH Scan for individual returns is extraordinary. What's more, the component to connection to CCH Intelliconnect to look into expense issues is an extraordinary element. Connecting to tax document directions is additionally useful. Worksheet see is pleasant for filling in customer data in even more an inquiry and answer design, the appropriate responses are then exchanged to the suitable lines on the tax documents. Review collected by and hosted on G2.com.

I disdain that the program isn't "live." For instance, two individuals can't be altering an archive without a moment's delay. Moreover, you should synchronize a workpaper so as to make alters to it. This can be particularly troublesome if a worker has something looked at and leaves throughout the afternoon. At the point when this happens, you can't make changes to the workpaper. Review collected by and hosted on G2.com.

The interface is very user friendly. I like that:

- I can collapse and expand the areas where I need it.

- View only used forms so I know what is missing based on last year info that flows through this year

- Most diagnostic can be cleared as the system sets up default answer for it to clear (Yes no answer type mostly)

- The buttons on top panels are very self-explanatory

- Click on question mark button and you will get information of the page or cell you are at

- Diagnostic tell you exactly what to do. Review collected by and hosted on G2.com.

Not much dislike. I really like how easy this is to use.

- Maybe just me who hasn't figured this out yet but I can't seem to find where to search for the form I need. Review collected by and hosted on G2.com.

I like that this software is user friendly and there are multiple ways to initiate a task (example: right click and icons at top). Additionally, it is pretty neat that it is compatible for syncing up to excel. Also, I like the thought of each of the "jobs" being binders. It makes it easy to organize data. Review collected by and hosted on G2.com.

I dislike that the program isn't "live." For example, two people cannot be editing a document at once. In addition to this, you must synchronize a workpaper in order to make edits to it. This can be especially difficult if an employee has something checked out and leaves for the day. When this occurs, you cannot make changes to the workpaper. Review collected by and hosted on G2.com.

Best feature - workpaper view mirrors order of government forms and lines on forms. This makes it easier to follow through the entry. It also links with CCH Scan to auto-fill for standard government forms. Review collected by and hosted on G2.com.

Worst feature - At times a form will not include a necessary answer, but it can be challenging to find the input for that field in the worksheet view. CCH Support Chat has been able to assist in the past with finding the entry line. Review collected by and hosted on G2.com.