Catchpoint Pros and Cons

I love Catchpoint's extensive monitoring capabilities. It provides in-depth insights into website performance, API response times, and network health from multiple global locations. The user interface is intuitive, making it easy to set up monitoring scenarios and visualize performance data. The granular metrics and real-time alerts have been invaluable for diagnosing issues quickly, ensuring our users have a seamless experience Review collected by and hosted on G2.com.

The pricing structure may be a concern for smaller businesses, as it’s geared more towards large enterprises. Review collected by and hosted on G2.com.

Catchpoint is an extremely powerful product. My reps have been helpful and responsive, some of the best I've worked with across vendors. Review collected by and hosted on G2.com.

As powerful and feature rich as the product is that can lead to complexity in the user experience. As someone who isn't a daily user, the depth can be daunting. Review collected by and hosted on G2.com.

Is essential for understanding the formance of our platform Review collected by and hosted on G2.com.

The platform is for technical people, that understand how CDN works Review collected by and hosted on G2.com.

The overall experience has been great from the cathpoint. Im able to get thorough insight on my pages and being global company we are able to get insights from different locations. Review collected by and hosted on G2.com.

As per my experience i didn't find any cons of this company may be my experience is not that much to judge the company Review collected by and hosted on G2.com.

Well defined UX, easy to understand and deploy test runners, and easy alerting mechanisms. Review collected by and hosted on G2.com.

It's very UX intensive that sometimes trying to get to a particular view gets difficult. Having an accompanying chatbot/searchable documentation will be helpful to streamline the process of navigating to the desired views. Review collected by and hosted on G2.com.

Wide variatity of monitoring features and test types and ease of use for the basic features. The details from transaction tests are a crucial part of incident response and is always good to look back on HAR files or other data points at any point in time.

Customer support is extremely helpful, although sometimes delayed. Review collected by and hosted on G2.com.

The lack of flexibility for adding additional features during term and outdated UI based on todays standards. Review collected by and hosted on G2.com.

Catchpoint is an equal opportunity employer that strongly prohibits discrimination and harassment of any kind. Review collected by and hosted on G2.com.

Need to improve on the user interface.... Review collected by and hosted on G2.com.

The best thing i saw in catchpoint is, it is user friendly, easy to navigate and identify issue in simpler way. Review collected by and hosted on G2.com.

As of now i do not see any challenges in the tool. Review collected by and hosted on G2.com.

Global coverage for geographic locations and ISPs Review collected by and hosted on G2.com.

Pricing is a bit high on some add on/ala carte products Review collected by and hosted on G2.com.

Easy to use once setup, and we like it because it helps us understand global application performance on a per-node basis. No experience with their customer support teams, but the breadth of data available and granularity of testing criteria make this a great tool for any team needing observability and monitoring. We find ourselves using it almost every day to deal with things that come up. Review collected by and hosted on G2.com.

Speed is sometimes lacking - UI can be clunky although it's customizable to a degree. Review collected by and hosted on G2.com.