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Castlight Reviews & Product Details

Castlight Overview

What is Castlight?

Castlight gives you the ability to organize the best healthcare options and plans for your employees.

Castlight Details
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Product Description

Castlight gives you the ability to organize the best healthcare options and plans for your employees.


Seller Details
Seller
Castlight
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@CastlightHealth
6,537 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
Ownership
NYSE: CSLT

Recent Castlight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Streamlined Healthcare Navigation with Useful Insights"
Castlight makes it easy to navigate healthcare benefits by providing clear cost estimates, in-network provider searches, and personalized health re...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Castlight was a fun way to track my new healthy lifestyle."
Castlight is easy to use, and understand. I enjoyed receiving the rewards that were given when healthy habits were established.
Bryan V.
BV
Bryan V.Enterprise (> 1000 emp.)
4.0 out of 5
"Castlight helps you take control of your health"
Castlight allows you to take control of all aspects of your health and provides resources to help you succeed.
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Castlight Media

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15 Castlight Reviews

4.0 out of 5
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15 Castlight Reviews
4.0 out of 5
15 Castlight Reviews
4.0 out of 5

Castlight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Castlight?

Castlight makes it easy to navigate healthcare benefits by providing clear cost estimates, in-network provider searches, and personalized health recommendations Review collected by and hosted on G2.com.

What do you dislike about Castlight?

While Castlight provides useful healthcare cost transparency and provider search tools, it sometimes lacks the personalized, hands-on support needed for complex insurance or medical issues Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

Castlight helps solve the challenge of understanding healthcare costs and finding in-network providers. It provides price transparency, personalized health recommendations, and an easy way to compare care options. Review collected by and hosted on G2.com.

barbara d.
BD
Operations Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Castlight?

There are different ways to collect points, and I like that I could set up notifications to pop up at a particular time of the day. Castlight really helps to stay motivated. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

A few times, I didn't get the points for finishing the task, and I tried doing it multiple times and couldn't find an error. Maybe it would be worth creating an error pop-up, so the user would know what is wrong and why the task didn't go through. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

Health issues, staying motivated, burnout at work, sharing knowledge about the covid, sleep routines and nutrition. Without any doubts, Catslight makes employees more motivated. Review collected by and hosted on G2.com.

Bryan V.
BV
Customer Service Representative
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

Castlight allows you to take control of all aspects of your health and provides resources to help you succeed. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

I have found that at times the links to my insurance (health, vision, dental) don't always work. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

Castlight prompts me to take a health assessment at regular intervals to help me see areas that may need improvement. Right now my focus is on losing weight. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Castlight?

I like the idea of the rewards for self care Review collected by and hosted on G2.com.

What do you dislike about Castlight?

That if you do fulfill a goal, it's not noted. I had my physical and eye exam and didn't receive points. Another thing is that the points don't roll over. According to their Customer Care department, they are only eligible within the same year. However, this is not noted in the website, terms and conditions or faqs. I'm in the process of opting out of the program and refuse to help anyone sign up or answer their questions. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

They are not solving anything as they are sticking to their guns about the points being reset. Review collected by and hosted on G2.com.

JH
Business Solutions Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

I like how it organizes all of our Company's benefits into one application and rewards you for using and learning about them. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

There isn't anything to dislike, but if you want to add more ways for us to earn rewards, that would be great. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

It solves the problem of making employees aware of your Company's Benefits so that they will get utilized and employees will fully understand what their Company is providing them. Review collected by and hosted on G2.com.

ON
software engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

activities that you can earn points. Points then can be converted to gift cards . Review collected by and hosted on G2.com.

What do you dislike about Castlight?

earning points via phonecall or appt can take a long time to registers if not register at all. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

easy way to earn and redeem points. Makes it easier for me to earn as many points I can earn. Review collected by and hosted on G2.com.

SW
Logistics Vendor Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

Excellent source of all things benefits related as well as resources for health and well being. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

Delays in application passwords being changed. Must talk to a representative to get some tasks accomplished and offshore representation. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

It is nice to have all my benefits information available in one place rather than using multiple applications. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

Castlight is easy to use, and understand. I enjoyed receiving the rewards that were given when healthy habits were established. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

They have taken away the reward center for healthy goals achieved. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Castlight?

Castlight keeps all information readily accessible in an easy to use app. Review collected by and hosted on G2.com.

What do you dislike about Castlight?

The login tends to be a bit buggy and troublesome on occasion. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

Castlight makes all health benefits easy to find and use Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Castlight?

I get rewards just for maintaining a healthy lifestyle! This is a great tool for AT&T because healthy employees are better employees, and it’s great for me because I struggle with the motivation to work out. Earning money is a good motivator! Review collected by and hosted on G2.com.

What do you dislike about Castlight?

I wish there wasn’t a limit on how much you can redeem in gift cards. Once you "max out" your activities, you can't redeem any more gift cards. Review collected by and hosted on G2.com.

Recommendations to others considering Castlight:

If you have the opportunity to use it, use it. If you're considering getting this for your company, get it. It encourages healthy behavior and also has great resources. Review collected by and hosted on G2.com.

What problems is Castlight solving and how is that benefiting you?

Staying healthy! I love the motivation the app provides, and the measurable goals it provides. The resources that are organized on the app are also wonderful. Review collected by and hosted on G2.com.