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Case Study Buddy Reviews & Provider Details

Marc P.
MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

We didn't know where to start to get a professional case study. Case Study Buddy made the process very straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

We didn't have allot of internal creative assets to provide them. They still did a great job, but I realize now that their samples contain some client provided elements. I would have prefered to understand this more ahead of time. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

They helped us gather the case study information from our client including a video and then produced both a written and video case study based on that info Review collected by and hosted on G2.com.

Case Study Buddy Overview

What is Case Study Buddy?

*Case Study Buddy is now part of Testimonial Hero* Case Study Buddy is a specialized team of interviewers, writers, videographers, project and account managers, editors, and more, working to help B2B companies capture, share, and scale their customer success stories and video testimonials by handling the heavy lifting from end-to-end. Working with us is not like hiring a freelancer to write a piece: it's like bringing in an entire department to focus on helping you tell stories that sell across channels, formats, and media. We've been helping clients since 2016.

Case Study Buddy Details
Languages Supported
English
Services Offered
Testimonial videos, Video production, Written case studies
Locations Serviced
Australia, Canada, United Kingdom, New Zealand, + 1 more
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Provider Description

Case Study Buddy is a specialized team that helps B2B clients capture, share, and scale their customer storytelling by taking care of the process from end to end. We help brands create a full campaign's worth of content from one solid customer interview, including written case studies in multiple written formats (longform, one-sheets, slide decks, social media collateral) as well as video testimonials (both remote and on-location).


Seller Details
Year Founded
2017
HQ Location
Boston, Massachusetts
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®

Joel K.
JK
Overview Provided by:
Conversion Copywriter to B2B and SaaS @ Business Casual Copywriting. Founded Case Study Buddy, too.

Recent Case Study Buddy Reviews

Danielle M.
DM
Danielle M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Seamless experience, amazing results!"
The team is very organized with thorough communication to keep the project on track.
Mary Kate M.
MM
Mary Kate M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing resources and case study training"
When I say that CSB talks the talk, it means that they completely understand any challenge you bring their way. nothing is too out of left field fo...
Katharine M.
KM
Katharine M.Mid-Market (51-1000 emp.)
5.0 out of 5
"The best case study partner we could ask for"
Their process is clear. Their interaction with customers is professional. They're responsive and easy to work with. I'm proud to stand behind the w...

Case Study Buddy Media

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25 out of 26 Total Reviews for Case Study Buddy

5.0 out of 5
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Case Study Buddy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Case Study BuddyQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
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Mary Kate M.
MM
SEO Content Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

When I say that CSB talks the talk, it means that they completely understand any challenge you bring their way. nothing is too out of left field for them to work alongside you with. They have helped me identify gaps that I wouldn't have otherwise considered in creating case studies faster. They also helped me identify areas where I run into perceived roadblocks and how to overcome them. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

Nothing - I think the cost was high for our budget but the fact that CSB still worked with me to find ways to tell a good story about my brand means that they are a brand with integrity. I really appreciate that. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Case Study Buddy became a resource when my company tasked me with creating more case studies YoY. With limited internal resources and a need to scale quickly, Case Study Buddy provided me with copious amounts of training to support our case study goals. We went from having a dozen case studies to creating over 40 with our clients and we did so with ease. Review collected by and hosted on G2.com.

Danielle M.
DM
Sr. Director Customer Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

The team is very organized with thorough communication to keep the project on track. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

Nothing, I would recommend Case Study Buddy without hesitation. Review collected by and hosted on G2.com.

Recommendations to others considering Case Study Buddy:

Follow the team's guidance and you will be pleased with the results. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

We partnered with Case Study Buddy as we needed to capture and share the success that our customers were having. The entire process was seamless with clear guidance and documentation throughout. The results that were produced were high-quality/very professional. We were provided with several files so that we can repurpose them for our marketing needs. Review collected by and hosted on G2.com.

Phil H.
PH
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

Their approach means you're not repeating yourself and, other than reviewing and signing off, it's all done for you. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

Nothing - we're already doing another case study with them and plan to do more in the future. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

We're a small team and have found it hard to get the time to create our own case studies. I was really impressed with the quality of the work producted by CSB, but also how they managed the relationship with our customers (which was challenging due to availabilty ot people leaving at times) - from the initial interviews through to get internal approval and sign off. All we had to do was reveiew and approve. Review collected by and hosted on G2.com.

Madeline C.
MC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

Case Study Buddy has made it easy for us to produce more case studies. They are always there to answer questions, help our customers through the process, and deliver outstanding results & assets that we use to power our customer storytelling initiatives. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

There are minimal downsides to using Case Study Buddy, but one thing I would suggest is a better project-tracking portal. I'd love to see all the projects and activities we've completed with them without having to search through my emails. The portal they have made for our team is helpful, but I can't see the whole picture, and there are a few bugs. Review collected by and hosted on G2.com.

Recommendations to others considering Case Study Buddy:

If you're struggling to manage case studies or increasing the number you're producing, Case Study Buddy is the best way to make this happen. You will not regret using CSB! Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Case Study Buddy has helped us improve our case study process. From start to finish, they are with you every step of the way to ensure the process is smooth, quick, and an excellent experience for our customers. Review collected by and hosted on G2.com.

Katharine M.
KM
Global head of content
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

Their process is clear. Their interaction with customers is professional. They're responsive and easy to work with. I'm proud to stand behind the work. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

Overall, the experience has been positive. There were minor issues with attention to detail, but our feedback was well-taken and quickly implemented. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Case Study Buddy has alleviated the heavy lifting involved with creating high-quality case studies, from customer interviews to approvals. Review collected by and hosted on G2.com.

David H.
DH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

They were very communicative, met deadlines, and did high-quality work. I never had to worry about how things were going. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

I think that maybe I wasn't the best POC because I had to work with others in my company who had the best knowledge of our client's work. For future case studies, I might try to simply connect them directly to CSB so they can get the best internal knowledge directly from our account team and the best client feedback directly from the client themselves. Review collected by and hosted on G2.com.

Recommendations to others considering Case Study Buddy:

I don't really have any reservations. I recommend them wholeheartedly. The only thing I would suggest is picking the client that you want to have a case study written for wisely so you can get the most mileage out of it. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Telling a compelling story about our client successes that would be helpful in convincing other potential clients to partner with us. Review collected by and hosted on G2.com.

Mark B.
MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

There's a difference when you're working with a company who has done a lot of case studies. They've learned what to do, what not to do, and what might be better. Their deep knowledge level set them apart. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

I don't have anything negative to say about Case Study Buddy. The price was fair, the service was outstanding, and the finished product was terrific. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Everywhere I've ever worked, getting case studies was super important but nobody wanted to be the person who actually got them. Oftentimes, the result was something someone put together at the last minute. It didn't look great or get used a whole lot.

Case Study Buddy is the perfect partner for this kind of work. The price was very reasonable. The had a difficult assignment and managed the whole thing with poise and grace. The service and support throughout the engagement was great. I'm super proud of the finished product and show it off every chance we get.

I'd highly recommend Case Study Buddy to anyone looking to get truly outstanding case studies without burdening your team members. Review collected by and hosted on G2.com.

PM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Case Study Buddy?

The team that we worked with were clearly very organised and knowledgable, making it easy for us to get going and to trust them. Trust is a big deal because we're asking them to work with our clients directly, so what makes them quick and efficient, also raises concerns around how they'll handle the relationship. But the trust was well placed and they were excellent to work with and our clients even enjoyed the process of talking about their projects with us.

They also make it very clear what their product is and therefore, what you can expect at the end of the process. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

Nothing to dislike at all really. Getting going with the very first case study takes a little time, but once you've done the first one, the process becomes very clear and efficient. The hardest bit can actually be getting clients on board and invested into the process of building a case study, but Case Study Buddy also helps with this by providing guidance and templates for these conversations. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

As a digital marketing agency, case studies are important for our marketing and sales process. Writing case studies can be a time-intensive process, and producing a great one is more complicated than it looks. Case Study Buddy solved this problem by taking the bulk of the work out of our hands and owning it. Review collected by and hosted on G2.com.

KJ
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Case Study Buddy?

We used Case Study Buddy to generate a number of case studies with users of our SaaS product at Content Harmony. We had a relatively easy time identifying teams that would be a good fit for a case study, but we have a small team and limited time to invest in all marketing activities, and our team doesn't have the inhouse skills to do decent interviews with our customers that would be as thorough or objective as the CSB team.

The CSB team was super flexible with our team's requirements, brand and product angles we wanted to cover, and getting everything scheduled with our customers. In all cases we walked away with customer insights that we never would have gotten from our own internal process, and the finalized PDF assets were easy to convert into webpages on our site. The quotes from case studies made for the exact customer proof points we needed to add to our core service pages as well.

Will be working with CSB team in the future and highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

No real downsides except for how many case studies we can afford to do each year as a small team.

There are still logistical steps that you need to do as the buyer to make sure CSB gets connected well with your customers but we were able to convert those communication steps more or less into canned email templates that we could customize for each case study we did. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Case Study Buddy made it easy to get customer case studies and social proof created for our SaaS app. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Case Study Buddy?

They are so on the ball when it comes to customer communication and keeping us updated on progress. The team is a pleasure to work with and I think they've done a great job of capturing our voice and articulating the issues we solve for customers. Review collected by and hosted on G2.com.

What do you dislike about Case Study Buddy?

No major dislikes when it comes to CSB, i do have to educate the team a bit about our offering and the problems we solve, but that's the be expected. I do wish case studies could come out a little faster, but I get that it takes time and there's a lot of work that goes into producing these customer stories. Review collected by and hosted on G2.com.

What problems is Case Study Buddy solving and how is that benefiting you?

Case Study Buddy does end-to-end case study creation for us. From interviewing customers, to drafting the copy of the case study, to edits, and then chopping the case study up and putting it into tons of different formats for us (one sheets, decks, audiograms, etc). I don't think we'd ever be able to dedicate the amount of resources they do if we were to create our case studies in house. Review collected by and hosted on G2.com.