SO
sam o.
PMO Manager
Mid-Market (51-1000 emp.)
"Exceptional Delivery Team"
5/5
What do you like best about Cascade?

The delivery team (Ariel Fox) and (Nic Dirk-HA) They have both been exceptional, patience, helpful and gone beyond to ensure the onboarding process is smooth Review collected by and hosted on G2.com.

What do you dislike about Cascade?

Not discovered one yet, when i do would inform Ariel, which i am sure she would fix as she has always done.. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Mid-Market (51-1000 emp.)
"Fantastic tool with huge potential to support Strategic planning & execution"
4/5
What do you like best about Cascade?

I think the most useful feature for us was the reporting features, both dashboards and snapshots. This was really powerful for us to have concise, accurate and live reports for not only our entire business plan but down to individual projects and programmes. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

I think for someone in the role I am in, PMO, being able to have the ability to not only look at the overarching strategy and cascading that down but also being able to understand the dependencies of tasks or even project to project would have been very powerful. Cascade at present doesn't quite have that capability but in fairness, it was not their original USP so I understand why this wasn't in place. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Great Service"
2.5/5
What do you like best about Cascade?

We had a great experience with Bec Lee, who helped us work through issues we had with our plan. Bec went above and beyond to get our strategic plan uploaded into Cascade. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

Cascade did not provide us with adequate training to set up our plan. Bec saved the day! If it were not for Bec's willingness to help and her can-do attitude, we would be looking for new software. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Cascade is a great tool for enterprise strategy alignment"
5/5
What do you like best about Cascade?

Cascade has given my company a single source of truth when it comes to our goals and what specific actions the business is taking to get there. The interface is flexible and customizable when it comes to including custom fields and aligning goals to multiple areas of focus. The Cascade team seems to be available around the clock for solving urgent asks and they have also been incredibly responsive when it comes to building custom solutions. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

I would like to see greater flexibility in building visuals in the dashboards. Additionally, the main working space (called the planner) would be made better if we were able to slice and dice to the same extent as the reporting feature (snapshots). Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Manager, Strategic Analytics & Program Development
Enterprise (> 1000 emp.)
"Highly recommend Cascade for your Strategic Initiatives"
5/5
What do you like best about Cascade?

Cascade helps us to align all our plans by connecting various plans to one another. Cascade as helps us execute plans by utilizing their robust platform to facilitate the whole process. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

There is not a lot to dislike about Cascade but one thing that I could recommend it some greater option on formatting the snapshots and dashboards. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Cascade is THE game changer!"
5/5
What do you like best about Cascade?

All goals, progress, tracking, and updates are in one place. We no longer have different departments reporting in different ways. We can ask for exactly what we need in one system! Review collected by and hosted on G2.com.

What do you dislike about Cascade?

No downsides! I would love to see more capabilities or features in the snapshots and dashboards part of the software to further customize for our needs. Review collected by and hosted on G2.com.

Kirstin H.
KH
Kirstin H.
Enterprise Planning Manager
Mid-Market (51-1000 emp.)
"Easy to use, customisable, dynamic platform for strategy planning and execution"
5/5
What do you like best about Cascade?

Cascade is intiuitive and easy to use. That it can be customised specifically for our environment makes it meaningful to all those who are using it. i really like the transparency that Cascade affords, and it has made a huge difference to how we hold people accountable to deliver on their goals. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

There's nothing I don't like about Cascade. I've been using the system for about 5 years now, and like that there are regular updates and new features added ... almost as if you have anticipated what I might need next! Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"From start to now, Cascade have provided exemplary service and have surpassed our expectations."
5/5
What do you like best about Cascade?

The implementation support. The system structure and simplicity. The system is Australian based and data is kept onshore. The balanced scorecard layout matches our business perfectly. Snapshots and reports are easy to create and the filters make the possibilities endless. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

We haven't (yet) been able to work out how to integrate due to our dated systems and data points, so we haven't been able to tap into the Dashboards area yet. I would like to see the option to create additional auto-generated reminder emails. And, I'd like to see this tool develop more in the project office management space. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Great customer support and useful software if your company is mature enough to execute!"
4.5/5
What do you like best about Cascade?

Strategically having a single source of truth and accountability across staff and teams Review collected by and hosted on G2.com.

What do you dislike about Cascade?

took a while to get familiar with the interface, and time to roll out to teams. Review collected by and hosted on G2.com.

Sam E.
SE
Sam E.
Strategy Director
Mid-Market (51-1000 emp.)
"The perfect Strategy Planning Solution"
5/5
What do you like best about Cascade?

The holistic approach to strategic planning works perfectly for us. It allows us to really focus on pushing objectives forward without getting caught up in the smaller details. Review collected by and hosted on G2.com.

What do you dislike about Cascade?

Not a lot to be honest. I have spent a good amount of time learning the application and the team has thought of many beneficial features. The integrations on the roadmap should be a great addition too. Review collected by and hosted on G2.com.