SB
Sheryl B.
Small-Business (50 or fewer emp.)
"So Far - Great!"
4.5/5
What do you like best about CareSmartz360?

CareSmartz360 is easy to use. If I get stuck with something the chat board is available and they respond really fast. There is also the help center which gives step by step instructions. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

I am still learning this system. I was previously scheduling on paper so with this system - no dislikes for me. Review collected by and hosted on G2.com.

KN
Kimberly N.
Mid-Market (51-1000 emp.)
"CareSmartz 360 BEST PROGRAM!"
5/5
What do you like best about CareSmartz360?

I like the user friendly piece and how it keeps track of multiple accounts and keeps everyone on the same page. Customer service is super helpful and nice. We use this program every day. We implement many features that come with this program. It was easy to intergrate to this program. It was easy to implement this program to our field staff. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Having to make two profiles for caregivers. Review collected by and hosted on G2.com.

D
Cyn D.
Small-Business (50 or fewer emp.)
"Smooth, easy to use and knowledgable people"
5/5
What do you like best about CareSmartz360?

Having everything you need to do my business under one roof Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

It wasn't a dislike but it was a bit big for me so what I didn't need I dint use. Review collected by and hosted on G2.com.

HH
Haley H.
Small-Business (50 or fewer emp.)
"GREAT EXPERIENCE"
5/5
What do you like best about CareSmartz360?

The scheduling is what helps our agency the most making it easy for caregviers to pick up shifts, and allowing it to assist the scheduler by never missing a shift that needs to be covered. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Training time to implement can be long process Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"CareSmartz for Homecare and Facilities"
3/5
What do you like best about CareSmartz360?

Caregiver portal and the family member portals are very useful. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

The cost per text message. When scheduling for facilities you are unable to drag a shift to a different patients' room, so it is very time consuming to delete and then create a new shift. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"CareSmartz"
5/5
What do you like best about CareSmartz360?

Easiness of using the app for clocking in and out for employees. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

There isn't anything I dislike about CareSmartz360. Review collected by and hosted on G2.com.

PE
Paul E.
Small-Business (50 or fewer emp.)
"Support is always there"
4.5/5
What do you like best about CareSmartz360?

- Very easy to follow.

- Apps for caregivers

- Training is comprehensive Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

- I havent used it for too long to nitice soe dislikes. WIll update Review collected by and hosted on G2.com.

VE
Vanessa E.
Small-Business (50 or fewer emp.)
"CareSmartz360 everyday"
5/5
What do you like best about CareSmartz360?

Having everything in one platform. Having a portal for our employees is also big Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Nothing really as we haven't had any bad experience yet Review collected by and hosted on G2.com.

Talisha W.
TW
Talisha W.
Small-Business (50 or fewer emp.)
"Caresmartz360 is a wonderful platform."
5/5
What do you like best about CareSmartz360?

I have access to a live representative, computer sharing, and great customer service, I have never had a problem getting an issue resolved, and I truly love caresmartz360. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

I have nothing bad to say about caresmartz360. Review collected by and hosted on G2.com.

LZ
Lesly Z.
Small-Business (50 or fewer emp.)
"fully integrated health care software"
4.5/5
What do you like best about CareSmartz360?

As someone who has worked in the healthcare industry, I can say that having a fully integrated health care software can make a massive difference in the delivery of patient care. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Multilanguage report for Client basically all communication with client Review collected by and hosted on G2.com.