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CareLogic by Qualifacts Reviews & Product Details - Page 2

CareLogic by Qualifacts Overview

What is CareLogic by Qualifacts?

CareLogic is a comprehensive web-based EHR designed exclusively for behavioral health and human services. This highly configurable EHR improves clinical, administrative, and revenue processes with user-friendly workflows for intake, scheduling, treatment planning, service documentation, ePrescribing, and consumer engagement. Configurability enables agencies to tailor the system to unique requirements, workflows, programs, and organizational needs. Key features include form builder, assessments, clinical decision support, patient portal, reporting, billing, analytics, business intelligence, patient portal, mobile and virtual care. A library of evidence-based clinical assessments and outcome instruments enables real-time monitoring of client progress through visual indicators and reports. Its integrated billing includes insurance eligibility verification, claim scrubbing, and a rules-driven validation engine to improve claim accuracy. Agencies can configure ad-hoc reports and dashboards to monitor performance and outcomes, enhance data-informed decisions, and demonstrate compliance. The EHR is adept at supporting CCBHCs, and meeting value-based reimbursement, state-specific reporting, and interoperability needs. It offers seamless data exchange with HIEs, labs, pharmacies, and other systems, maintaining compliance with HIPAA. CareLogic ensures a smooth implementation through a dedicated support team and a proven methodology that includes training, and post-go-live assistance, aimed at maximizing system utilization.

CareLogic by Qualifacts Details
Languages Supported
English
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Product Description

CareLogic empowers behavioral health and human services providers with tools designed to improve outcomes, drive efficiencies and demonstrate performance


Seller Details
Year Founded
2000
HQ Location
Nashville, Tennessee
Twitter
@Qualifacts
742 Twitter followers
LinkedIn® Page
www.linkedin.com
1,084 employees on LinkedIn®

AP
Overview Provided by:

Recent CareLogic by Qualifacts Reviews

Nawal Q.
NQ
Nawal Q.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use, lots of options"
I really like that when it comes to time management as well as note taking for casework, the process is not too complicated. All the windows are ea...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"User Friendly"
I like the ease of use for carelogic. Everything is organized, hassle free with convenience
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Effective EHR with effective customer support"
One of the best aspects of CareLogic is the effective customer support provided by the Qualifacts team. In the ten years we have used CareLogic, th...
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CareLogic by Qualifacts Media

CareLogic by Qualifacts Demo - Client facesheet
Configurable patient dashboard to quickly access information
CareLogic by Qualifacts Demo - Forms
Configurable form builder
CareLogic by Qualifacts Demo - Client List
User-friendly layout for viewing caseload
CareLogic by Qualifacts Demo - Menu Management
Edit menus and smart screens to meet organizational needs
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Have you used CareLogic by Qualifacts before?
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31 CareLogic by Qualifacts Reviews

3.8 out of 5
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31 CareLogic by Qualifacts Reviews
3.8 out of 5
31 CareLogic by Qualifacts Reviews
3.8 out of 5
G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

Once you learn the system, it is very easy to use. There are some technical issues that I will address in the dislikes section. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

Technical issues:

1) drop down menus are worthless. If the user doesn’t click on the tab just right, it moves you to another screen and you can’t go back to the screen you were just on.

2) errors can not be fixed by local staff. If someone is added to the wrong program, you can not make that change without going to the company.

3) random login issues. About once a week will get a message that says “authorization.” This message can not be closed, and you need to restart your browser to clear.

4) There are a ton of technical issues with this company. At least two times a week, we get an email about the site being "down" for maintenance. Due to the random outages, and often without notice, I write everything in a word document so I have a backup of what was written. Review collected by and hosted on G2.com.

Recommendations to others considering CareLogic by Qualifacts:

Look at other products first. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

Keep track of clients across multiple programs. Great tools to see what is happening and read notes from other teams. Very simple interface. Review collected by and hosted on G2.com.

Nikki H.
NH
Mental Health Therapist
Mental Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

Carelogic is easy to navigate when you get used to it, but there is a little bit of a learning curve. I find the treatment planner to be useful as the goals and interventions are prewritten. Everything is neatly organized. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

While I like the treatment planner tool, it is tedious as you have to click through several screens, and this can be time-consuming. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

This has been helpful in maintaining records without taking up physical space. It is easy and efficient most of the time, but definitely when compared to maintaining physics files. Review collected by and hosted on G2.com.

Kares C.
KC
Forensic Social Service Provider
Government Administration
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

The layout of this application is rather simple to navigate . The tabs mean what you think they mean and navigation is a simple and clean look. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

Carelogic is constantly having technical issues. Our agency sends us emails about this application being ‘ down ‘ and ‘worked on’ atleast 2-3xs a week. I have made it a habit to write all notes in word document then copy and paste them into carelogic out of fear the application will shut down while I’m writing a note and losing all of my work . Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

N/A . This is a poorly worded question and I’m not sure exactly what response you’re looking for here . Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

I am able to add all of my favorite pages on my favorites bar and access then quickly. Also able to navigate all notes that are needed for the care of my patient easily and quickly. The interface is easy to learn and easy to modify to meet my needs. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

Many times I am unable to complete my paperwork due to the pages not loading or having temporary issues during the busiest time of my day Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

I am able to locate all of the notes pertinent to patient care quickly and easily Review collected by and hosted on G2.com.

CH
Sales manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

That you have everything you need to see when you load the web pages. All the menus are simple Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

Setting up my account was a pain. I honestly wish my company did it because I don’t work in HR Review collected by and hosted on G2.com.

Recommendations to others considering CareLogic by Qualifacts:

Set it up before you send to employees test is out Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

Our company is very spread out so it is easier to have this instead of going direct to HR also we get to see all of the information for the year Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

I am able to have multiple tabs open and be working on different things in each simultaneously. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

It is extremely time sensitive and cannot be customized. Example. If I have a client set from 3-4 and another from 4-5, if the 3-4 goes to 4:03 then I have to go into the other appointment to adjust the start time before I can finish the note from the previous client. Review collected by and hosted on G2.com.

Recommendations to others considering CareLogic by Qualifacts:

It is fairly easy to use but the time sensitivity can be a bit frustrating. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

Carelogic has simple access to run. Reports for various data. This makes it easy to monitor progress as a provider, check client caseloads, or determine billing status. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

Carelogic gives me a quick view of my entire caseload so that I don't have to search for my clients through a master list of clients who use the practice. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

It can be time consuming to have to go back and forth through different lists in order to access the information I need. Also, when it comes to billing, the notes can get separated from the scheduled appointment if you start and save a note and then access it from the ECR later to in order to complete it. I also don't like that I do not have the ability to delete my own mistakes. Requesting and waiting for someone else to go in and delete a GRIP note that should have been something else is time-consuming and can throw off my flow when completing my documentation. Review collected by and hosted on G2.com.

Recommendations to others considering CareLogic by Qualifacts:

Consider the ease of use for your clinicians and ask questions about how to make it more user friendly. I am not privy to what goes on with my agency to know if there may be components of the program for which they do not want to pay. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

I do not know that it solves too many problems for me personally as the clinician in the field. It may be beneficial to the agency as a whole. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

I enjoy the organization of the website. It gives me a quick overview of client information. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

There's a lot of "clicking". Many ways to receive the same outcomes. Review collected by and hosted on G2.com.

Recommendations to others considering CareLogic by Qualifacts:

I recommend giving the product more time to understand all it's feature. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

It can often times be down during times of need. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

I like the fact that all the information you need is readily available and it’s user friendly. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

I don’t like that the new BHA won’t copy over Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

I use carelogic for my sessions with clients and it’s easy to keep track of they clients progress as well as be able to see how they are with other clinicians. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CareLogic by Qualifacts?

Care logic is a very intuitive system and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about CareLogic by Qualifacts?

It would be great if there were a mobile app to use. Review collected by and hosted on G2.com.

What problems is CareLogic by Qualifacts solving and how is that benefiting you?

I use it for client files, and it is easy to use. Review collected by and hosted on G2.com.