Top Rated CareLogic by Qualifacts Alternatives
Batch activity entry is a cool feature. I like that I can enter in all of my activities for the day on one screen. Review collected by and hosted on G2.com.
I don't like that we don't have the ability to save case notes unless you're ready to sign for them. Review collected by and hosted on G2.com.
30 out of 31 Total Reviews for CareLogic by Qualifacts
I really like that when it comes to time management as well as note taking for casework, the process is not too complicated. All the windows are easily accessible unlike other systems. Review collected by and hosted on G2.com.
Sometimes carelogic has issues recognizing devices or signatures. That's the only issue I really found. Review collected by and hosted on G2.com.
One of the best aspects of CareLogic is the effective customer support provided by the Qualifacts team. In the ten years we have used CareLogic, their approach has increased effective and timely communication each year. The management of the company is interactive and engaged with end-users. Their mission is to further our work with clients, which I appreciate. Qualifacts has kept up with regulatory changes, even when the changes were sudden. The orientation to the patient flow and expectations of behavioral health puts the platform ahead of all general health EHR systems I have seen. From the user's perspective, the workflow is simple. It is easy to train new users. Review collected by and hosted on G2.com.
Just about every complaint I have had over the years has been addressed. It is now able to run on a variety of browsers. Reporting still could use some work, but the solution they have had in place is workable. Rare performance issues or bugs are resolved very quickly. Review collected by and hosted on G2.com.
I like the ease of use for carelogic. Everything is organized, hassle free with convenience Review collected by and hosted on G2.com.
Having to e-signature before finishing the incident reports. Review collected by and hosted on G2.com.
Care logic has been helpful in organizing client records. The system takes some time to learn but after some time it becomes easier. This is one of the more user friendly EHR systems I have used. Review collected by and hosted on G2.com.
Care Logic has some bugs. It sometimes tells me that my login can't access care logic- but if I login a few more times it lets me through. Review collected by and hosted on G2.com.
Easy to tie billable services to service plans and goal outcomes. Review collected by and hosted on G2.com.
Can be cumbersome to navigate through the system. Review collected by and hosted on G2.com.
You can safely store sensitive information for clients, from treatments, services, interventions, notes, basic and sensitive demographics among much more data. Again it's been known to be a good software to use when working with clients in the Mental Health Settings. Review collected by and hosted on G2.com.
It took me a while to learn the basics of Carelogic, maybe because I never got proper training. I haven't searched for online resources, but I'm sure there's tons. I mean it's not super to hard to learn, but it would be nice to get a refresher training course to something. Review collected by and hosted on G2.com.
CareLogic makes it easy to create records, but it makes it difficult to track and access these same records. Don't even ask me about creating a "bed day" record for a new admit... Review collected by and hosted on G2.com.
It defaults treatment plans to a 30-day time period, which means I have to create three Tx plans in the course of a 90-day stint. Cl won't recognize overlap between documents and document groups; so if I create a Tx plan, but don't create it inside the Admit package, the admit package won't be satisfied. Review collected by and hosted on G2.com.
The best thing about this EHR is how streamlined it is for mental health providers. It is clear the system has actually been formatted to make documentation and billing more efficient and less time consuming. Review collected by and hosted on G2.com.
The only major issue I have with this system is the times they schedule their biweekly maintenance. It may just be an issue for a small majority of overnight mental health crisis staff like myself, but it is inconvenient to have no access to the EHR for three hour periods in the middle of your hospital emergency room shift. Review collected by and hosted on G2.com.
The ability to move between pages of a client ISP plan or to access the full case load are the features I like best. Review collected by and hosted on G2.com.
I dislike when messages are sent between mental health professionals with out a record of the original message sent. I also dislike the inability to have a clip board for copying and pasting group responses. Review collected by and hosted on G2.com.
Once you learn the system, it is very easy to use. There are some technical issues that I will address in the dislikes section. Review collected by and hosted on G2.com.
Technical issues:
1) drop down menus are worthless. If the user doesn’t click on the tab just right, it moves you to another screen and you can’t go back to the screen you were just on.
2) errors can not be fixed by local staff. If someone is added to the wrong program, you can not make that change without going to the company.
3) random login issues. About once a week will get a message that says “authorization.” This message can not be closed, and you need to restart your browser to clear.
4) There are a ton of technical issues with this company. At least two times a week, we get an email about the site being "down" for maintenance. Due to the random outages, and often without notice, I write everything in a word document so I have a backup of what was written. Review collected by and hosted on G2.com.
