---
title: Careem for Business Reviews
meta_title: 'Careem for Business Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 45 reviews by the users' company size, role or industry to
  find out how Careem for Business works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 45
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: B2B Marketplaces
  url: https://www.g2.com/categories/b2b-marketplaces
---

# Careem for Business Reviews
**Vendor:** careem  
**Category:** [Ride Sharing Software](https://www.g2.com/categories/ride-sharing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 45
## About Careem for Business
Careem is the everyday Super App for the greater Middle East region. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to provide Mobility of People, Mobility of Things and Mobility of Money. Careem’s mission is to simplify and improve the lives of people and build an awesome organisation that inspires. Established in July 2012, Careem operates in over 100 cities across 13 countries and has created more than one million employment opportunities in the region. Careem became a wholly owned subsidiary of Uber Technologies, Inc. in January 2020. www.careem.com




## Careem for Business Reviews
  ### 1. Disgusting Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Soroush N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Careem for Business?**

Nothing good about Careem from my experience. Do yourself a favour and use Noon or Deliveroo.

**What do you dislike about Careem for Business?**

Terrible customer service. Ordered on the app, the driver took a picture of the package in front of the hotel, then took the package and left with my food (free dinner for him I guess!). All of this was captured on hotel's CCTV. Careem has been making me jump through hoops to get my $60 back. First they asked me to give them the video, then they asked a bunch of questions, finally they said it has been escalated for refund. 3 weeks later, Careem is completely ignoring my emails.

**What problems is Careem for Business solving and how is that benefiting you?**

Food Delivery

  ### 2. Great app, not so great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Careem for Business?**

Easy to use app . Easy to navigate even for a non- tech user

**What do you dislike about Careem for Business?**

Service is not good, captains donot arrive time on or at times charge more than mentioned

**What problems is Careem for Business solving and how is that benefiting you?**

No need to look for options for transport. Everything available at the top of a button.

  ### 3. A blessing for travellers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad Ashraf A. | Manager Customer Support & Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2022

**What do you like best about Careem for Business?**

The most significant thing which I am a fan of is the availability of its services in almost every city of Pakistan may, and it is critical metropolitan cities like Karachi, Lahore, Islamabad, or even small towns like Larkana Muzaffarabad or Thatta. The pricing strategy of careem is also budget-friendly and the option to share ride with your friends commuting on the same route at the same time make it a desirable option for people like university students.

**What do you dislike about Careem for Business?**

In my relation career for the last five years, there is nothing much to abhor about the services provided by the careem. Still, the thing they can work on is the availability of cars in late hours. If they can work on this issue, then it would be a blessing for people who work night shifts or have to travel at night with families.

**Recommendations to others considering Careem for Business:**

try careem for your daily traveling its safe and secure for families and girls who travel alone

**What problems is Careem for Business solving and how is that benefiting you?**

Commuting with family is a case of nonavailability of my vehicle or traveling with the peace of mind when I am not in the mood to drive in the crazy traffic of Karachi.

  ### 4. A quick safe and cheap commute service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Asmer K. | Chief Executive Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about Careem for Business?**

The best thing about careem is you get a variety of ride options to chose from, which you can do select as per your budget and comfort. Also the reward program of careem is also excellent as you earn points on every ride which you can redeem for discounts in future

**What do you dislike about Careem for Business?**

The only negative currently about is careem is that compared to its competitors it dosent offer monthly packages for miles/Km that you can pre-purchase and use in your daily commute

**Recommendations to others considering Careem for Business:**

if your looking for a safe, reliable and cheap commute system for you and your loved ones, careem is your best bet.

**What problems is Careem for Business solving and how is that benefiting you?**

i can easily commute at any time of the day at my commfort instead of relying on pubic transport. It also helps me to have a real tracking of both my driver and my loved ones

  ### 5. lead your wayjab side

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yaseen A. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Careem for Business?**

The best thing I like about Careem is its availability in all the areas of Karachi and as well as in other parts of Pakistan like in P, fast service and well-equipped vehicles especially in covid days.
the do take care of SOP for covid which are provided by the governement. 
and the drivers are educated and they are friendly they are interested to drop you in the shortest way which saves your time and money.
they respect you and you are just like sitting in your own car.

**What do you dislike about Careem for Business?**

usually in the late mid night these is no vehicle to entertain you, mostly i have seen that drivers dont know how to use google map so you have to guide them on call. many times you also booking the ride from unknown place and you cant either guide them which cost time.
it also charges more on peak time.

**Recommendations to others considering Careem for Business:**

careem is best app you all can use.
it is beneficial for you as they give you points for travelling and you can several discounts on food lifestyle by redeeming those points.
its availibility is the best thing you can see anywhere you are. 
the cars in careem are well maintained. and drivers are very good and friendly they respect the customers.

**What problems is Careem for Business solving and how is that benefiting you?**

careem is helping us to reach our destination in less time and less expensive if we use our own vehicle for travelling.
Usually i am on client side which is far from office and when office driver is not available i usually use careem to reach my office.

  ### 6. Taxi application and restaurants at the same time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mohammad L. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about Careem for Business?**

Very special customer service, you will feel as vip,One of the best restaurants ever because of the great discounts , advise them to lower the delivery price a little

**What do you dislike about Careem for Business?**

Peak time and taking advantage of people's needs at a time of high demand for taxi service, also the high price of waiting time,Also, the taxis are long distances from the starting point sometimes

**Recommendations to others considering Careem for Business:**

It is a great application for restaurant orders, a cheap price, and a great application for taxi service, but it is expensive and exploitative

**What problems is Careem for Business solving and how is that benefiting you?**

The best thing was the feature of ordering the food from the same application, the prices are good and the service is great, as for the taxi, I do not use it much, unfortunately

  ### 7. Budgetable transportation services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Basil K. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Careem for Business?**

The best thing about careem that the drive is comfortable and the drivers are co-operative and trustworthy. Easy for me to deliver my items.Careem had provided a lot of employment opportunities.With Careem rewards earn points instantly on all eligible Careem travelers and rankings. You can easily spend your points on discounts, coupons or pay those who need it. Your points, your choice.

**What do you dislike about Careem for Business?**

It charge higher than uber.sexual harassment also reported in careem.Users prefer to use a promotion code that is not easy to access, according to the public: without promotion codes,Careem is an attractive service.

**Recommendations to others considering Careem for Business:**

Best transportation services and great platform for running business operations.

**What problems is Careem for Business solving and how is that benefiting you?**

The problem i solved with the help of careem is that reach office on time very easily and as well as save my time.easy to deliver the product to my customers on time.You can earn money by renting your car from Careem.customers feel safe using careem that the driver and driver get everything on their way before collecting them.

  ### 8. Budget Friendly Travelling Option

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ayman A. | English Second Language Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Careem for Business?**

Craeem has always been a step ahead of other taxi or ride-giving companies. The fare rate is also convenient and super pocket friendly; for students, careem provides a premium ride.

**What do you dislike about Careem for Business?**

Sometimes the captains (the people who drive the vehicle) can not get to the precise location, and they ask the person who is booking or has booked the ride to cancel it at the eleventh hour.

**Recommendations to others considering Careem for Business:**

I would recommend people to prefer using Careem as it offers the customers to get to their desired destination at a very reasonable price and their ride is worth the money spent.

**What problems is Careem for Business solving and how is that benefiting you?**

Honestly speaking, Careem has unquestionably solved tons of problems, especially for females. They now are no longer dependent on anyone in their families to pick and drop them somewhere because Craeem is just a tap away.

  ### 9. Careem is above average Ride Sharing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kashif K. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2021

**What do you like best about Careem for Business?**

Drivers are very courteous and professional, and cars are usually in good condition they usually are punctual on time and help you if you have luggage with you they open doors for customers

**What do you dislike about Careem for Business?**

The only thing I dislike is the shortage of cars on weekends it's tough to get one and need to wait for one hour. Sometimes fares go very high and become unaffordable

**Recommendations to others considering Careem for Business:**

Always use go cars they are the best and always check the number plate of vehicles you are going in just so you don't get into a wrong car and last but not least check the picture of your captain if it is the same as you received when you booked your ride

**What problems is Careem for Business solving and how is that benefiting you?**

I don't  like driving in Karachi, so it gives me absolute comfort of going from point A to Point B without going through the hassle of driving in traffic, and the benefit of that I don't have to buy a car

  ### 10. Great experience. ! Clean cars and polite captains

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Careem for Business?**

Reliable. Can be cost effective (relatively) at non-peak hours. Always updating app. Innovative offers and discount bundles

**What do you dislike about Careem for Business?**

Sometimes doesnt register booking. Estimated arrival very often too optimistic ! (frequently updates, only 2-3 mins away !)

**What problems is Careem for Business solving and how is that benefiting you?**

Planning for common corporate travel expenses. Better company travel deals. Great  for airport business drop and pickups.

  ### 11. Safe transportation service provider

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alizay k. | Graphic Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about Careem for Business?**

The most helpful about careem is that now they have launch multiple options for their customers like we can easily set up our business and can earn 2x times which is very beneficial also it improve their routes map very much.

**What do you dislike about Careem for Business?**

They thing which is missing in careem is that the mis matching of careem partners like if we are old customers of careem so they also recommend those partners who have high rating rather than sending those partners who don't have so much knowledge about routes.

**Recommendations to others considering Careem for Business:**

I would definitely recommend careem to those users if they are facing travelling problem or want to send their parcel to another place safely and easily .

**What problems is Careem for Business solving and how is that benefiting you?**

By the help of careem my travelling from one place to another is solved. I can easily book my ride whenever and wherever I want to go also it helps me a lot in growup my food business.

  ### 12. safest commute experience for family and friends

**Rating:** 4.0/5.0 stars

**Reviewed by:** SYED BILAL A. | Functional Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Careem for Business?**

The best part about the Careem was its precision and commitment to serve its customer with respectful and safe transportation services at an affordable price and on time. For family and friends, especially for females, you can track the real-time location of your ride, and as well as you can share that with your loved ones so that they can also see your live site and are aware of your safety.

**What do you dislike about Careem for Business?**

In light of all other service providers, there is always a chance for improvement. I would like to see if Careem also starts providing commercial vehicles for transportation like trucks

**Recommendations to others considering Careem for Business:**

If you have not tried Careem, give it a chance to serve you.

**What problems is Careem for Business solving and how is that benefiting you?**

Family transportation my mother and sister usually travel alone, so I was always concerned about the safety of my family Careem has provided a safe and secure environment during traveling to my family. I remember once I forgot my mobile in the careem car considering the regular taxi system I cant not imagine getting it back as I don't have the contact number of the driver nor does he have any of my personal information so that he can contact me to return my belongings but due to the careem I was able to get my mobile. I contacted the driver via his phone number provided by careem and the driver was very coperative he came back to the point where he droped me and return back my mobile.

  ### 13. An Amazing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad S. | Area Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2021

**What do you like best about Careem for Business?**

Its been almost 3 years I am a routine user of Careem Services. They are providing extra ordinary services in terms of in-app and customer service as well. I really like their point system which you may redeem with other offers or even to donate to support noble causes i.e. free education to tree plantation. Their map is very accurate and most of the time you'll find the rides very quickly even late night as well.

**What do you dislike about Careem for Business?**

I am very much a satisfied customer, but faced that some time fare get so high i.e. during busy times, but its manageable compare to the service.

**Recommendations to others considering Careem for Business:**

I strongly recommend Careem as trusted traveling partner for your routine traveling.

**What problems is Careem for Business solving and how is that benefiting you?**

Peteol prices are getting high and own vehicle maintenance costs my too much at the month of each month. I am a routine traveler for my office. Due to creem its really economical to manage my traveling expense with luxury.

  ### 14. drivers at your service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yousef L. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Careem for Business?**

Careem is my favorite mobile app for transportation or using careem box to deliver items, or careem food for food orders and delivery.
Careem maps became very accurate, and captains can easily reach your location without any delay.
They usually have offers and deals, so you always have the chance for free food delivery or a discount on your order.
A wide range of restaurants and grocery shops make it ideal for nearly everything.
Subscription is free.
Perfect customer service.
You can use careem pay by charging your account and using your pay wallet for your transactions.

**What do you dislike about Careem for Business?**

Something I have to say is that careem must force all the restaurants to put images for all items to make it easier for the customer.
Sometimes the map point is not 100% accurate, but during my last ten orders, I noticed it's better than before.

**What problems is Careem for Business solving and how is that benefiting you?**

Due to Covid-19, ordering food and items and even delivering things became easy even if we are in look down. This application solved that problem.
Your taxi is always at your door when you need it; it's just a matter of click.

  ### 15. User Experince

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad H. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Careem for Business?**

Provide outstanding services for transport. With one click, book a ride to go anywhere you want: vouchers, discounts, and rewards for users to save money. Also, wallet functionality is good.

**What do you dislike about Careem for Business?**

High rates as compared to regular transport. A captain can cancel the ride after booking confirmation—unavailability of service in a small town. Auto rickshaw is significantly less. The vehicle is not available at night or after peak hours.

**Recommendations to others considering Careem for Business:**

Use GO-Mini for a reasonable price.

**What problems is Careem for Business solving and how is that benefiting you?**

Using careem transport issue is resolved. Rather than book rent a car, use careem to go anywhere. Create earning opportunities for drivers—real-time location tracking.

  ### 16. The Best on The Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** George I. | Online &amp; Social Media Editor / Marketing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Careem for Business?**

Careem has a simple and easy-to-use interface, that has anything that you might need at the tip of your fingers.

**What do you dislike about Careem for Business?**

There is no way to call customer support unless you ordered a ride recently, which can be annoying in case you want to report a problem that happened the day before for example, though that doesn't happen much.

**What problems is Careem for Business solving and how is that benefiting you?**

I use it to transport between places when a car isn't available. Also not a business-related use, however my kids rely on it to go back home from school when everyone is busy.

  ### 17. Easy Transportation Application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zobia K. | Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about Careem for Business?**

The best thing is careem provide the wallet system we easily top up and pay online. And user book a ride at home and traveling with the best cars and careem provide the bike and food facilities for users.

**What do you dislike about Careem for Business?**

The bad thing is careem the waiting and traffic charges is mini high and some driver is not know how to locate the maps and some drivers behavior is very ridiculous.

**Recommendations to others considering Careem for Business:**

I am recommend to othrs becouse careem is very easy to use and user easily travel and order food easily at home with facing public transportation issues and without standing on roads.

**What problems is Careem for Business solving and how is that benefiting you?**

Careem solve many problems we easily books rides and order foods at home and we easily travel everywhere without facing public transportation issues in best cars.

  ### 18. Affordable Traveling Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raheel S. | Area Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Careem for Business?**

Its really hectic to use personal conveyance while traveling within city, there are multiple issues i.e. heavy traffic and parking. I really like the careem services as my default taxi. They are economical and well maintained.

**What do you dislike about Careem for Business?**

Sometimes i am unable to avail their services in certain areas, they should improve their coverage area by hiring new drivers frequently. Normally they covered major areas and you got your ride quickly

**Recommendations to others considering Careem for Business:**

I strongly recommend Careem to all my friends and colleagues, they are reliable, secure and affordable.

**What problems is Careem for Business solving and how is that benefiting you?**

I am a marketer by professional which required me to travel within city very frequently. I do prefer Careem as my default partner to meet my travel needs. Its very economical yet comfortable

  ### 19. Best Application for on-the-go Ride

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hassan K. | Vendor and Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2021

**What do you like best about Careem for Business?**

Local Transport facility in my city was never been appropriate. Careem makes life much easier for me to travel and reach to the destination within the calculated time.

**What do you dislike about Careem for Business?**

Sometimes the prices are too high due to the peak factor which I personally don't refer to pay just for the short distance.

**Recommendations to others considering Careem for Business:**

It is the best, safe and easy to use app for book a ride.

**What problems is Careem for Business solving and how is that benefiting you?**

Everyday transport for personal and business use.

  ### 20. Best application with a lot of options to commute and food delivery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fraz Q. | Administrative Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2021

**What do you like best about Careem for Business?**

Excellent service, effective customer service, and it's points system that can be redeemed and even donations can be made of the same. A trustworthy app for family and personal traveling to work and other places and reasonable rates

**What do you dislike about Careem for Business?**

Sometimes surge is way too high, and ride becomes expensive, but these can be managed if you plan by booking early

**Recommendations to others considering Careem for Business:**

You have categories and plenty of option to choose your ride quality as well. GO, go+ , Business etc

**What problems is Careem for Business solving and how is that benefiting you?**

Daily commute, food order, parcel pickups, and drop, and these all save time for being stuck in traffic and all the hassle. Very productive app that is growing day by day by inter-city commute and adding services to its cart all the time

  ### 21. Great application for transport services and food deliveries.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hamza Q. | Resident Doctor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Careem for Business?**

It is a very compelling platform to travel across the city safe and sound. It also provides you with a food delivery facility, and the unique feature of donating points and redeeming is the best among all. It is elementary to use, and customer support is satisfactory.

**What do you dislike about Careem for Business?**

Sometimes it takes more than the estimated time to reach to destination and pickup point, and also, the surge is too high rarely, but it can be taken care of, and its theme is very dull.

**What problems is Careem for Business solving and how is that benefiting you?**

Careem is an excellent platform that provides you with transportation and food delivery facilities in one touch anytime and anywhere.

  ### 22. Most convenient way to get around the city

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2019

**What do you like best about Careem for Business?**

Careem is the most affordable and convenient application i have ever tried. I use it on a daily basis here in Dubai to go from home to work and vice versa. It is affordable and cheaper than normal taxi. App also is very easy to use. Just few clicks and your driver is there to pick you up to your destination.

**What do you dislike about Careem for Business?**

So far my experience was Careem has been amazing. As its the cheapest transportation app i have ever used. Sometimes its too late to take a taxi but no need to worry i just open the app and get a driver from Careem in few minutes.

**Recommendations to others considering Careem for Business:**

Very nice transportation application. Also i like their food delivery app Careem now.

**What problems is Careem for Business solving and how is that benefiting you?**

I can go anywhere whenever i want. No need to worry about the hassle of finding a taxi. Its safe and also affordable. 

  ### 23. Best Transport Services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad Sheheryar I. | Systems Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Careem for Business?**

The best thing I like about Careem is that it shows almost the approx time to reach the destination which is very good.

**What do you dislike about Careem for Business?**

The least helpful thing about Careem is that drivers sometimes never come on estimated time although the location pickup faces some technical issues by which we have to face some problems to coordinate with the driver.

**Recommendations to others considering Careem for Business:**

I would surely recommend to those users who want to deliver their products to a different destination should use Careem services they are very suitable and have flexible prices to deliver your product.

**What problems is Careem for Business solving and how is that benefiting you?**

1. Pick and drop services
2. Providing food services
3. Product delivery services

  ### 24. Safe pick and drop service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rafay K. | Associate Technical Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2021

**What do you like best about Careem for Business?**

The careem service is much efficient then before . They are now improving their user-interface day by day.

**What do you dislike about Careem for Business?**

The less helpful thing about careem is the problem of fetching the location. Every rider or passenger have this issue while booking a ride . So it would be great if careem will improve this issue.

**Recommendations to others considering Careem for Business:**

I would recommend to all people to use careem for a safe drive.

**What problems is Careem for Business solving and how is that benefiting you?**

1. Have a safe and suitale drive  
2. Now delivery of different product is available which is an additional and cool feature.
3. Spread our productivity through this business.

  ### 25. Online Travelling App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rida N. | Quality Management System Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about Careem for Business?**

Careem has made traveling easier for the people who don't have their cars and vehicles. I can book my ride in my house instead of waiting for automobiles and a taxi. It undoubtedly plays a noticeable role in providing online services.

**What do you dislike about Careem for Business?**

Careem offers an online facility to book the ride, but it also demands higher prices than the local rides. It is expensive, and sometimes rider's behavior is not appreciable.

**Recommendations to others considering Careem for Business:**

I would recommend it to everyone.

**What problems is Careem for Business solving and how is that benefiting you?**

I can book my ride within a few seconds, and I can select the driver as well. So there are much more options and facilities provided by this app. And it is appreciated by many of its users.

  ### 26. Extremely disappointed with service and customer support.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2021

**What do you like best about Careem for Business?**

Careem arrives on time mostly as per my experience.

**What do you dislike about Careem for Business?**

Careem drivers do not transfer extra money to the wallet if the customer does not have change. Instead, they keep it to themselves, and the customer support is extremely poor, they dont listen to the customer or support them, knowing it's their driver's fault.So Careem isn't reliable.

**Recommendations to others considering Careem for Business:**

Careem can be used, but you have to be very careful with the drivers and not trust them with money. It would help if you kept change with you while traveling and must check the app yourself while handing over the fare.

**What problems is Careem for Business solving and how is that benefiting you?**

Currently I'm unable to communicate with them since they do not offer the best customer care.

  ### 27. Best commute app so far I have used till now.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Careem for Business?**

Instant response from Customer services.

**What do you dislike about Careem for Business?**

Money that gets refund takes about more than 30 days

**What problems is Careem for Business solving and how is that benefiting you?**

they offer many  rewards almost every day

  ### 28. Best transportation service

**Rating:** 4.5/5.0 stars

**Reviewed by:** muhammad a. | Finance Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Careem for Business?**

The most helpful thing about careem is that it has safe drive and punctuality of time . It's user interface is quite easy and friendly.

**What do you dislike about Careem for Business?**

The least helpful thing about careem is that it searching of drivers are too slow and communication are not very efficient otherwise it's a good platform

**Recommendations to others considering Careem for Business:**

I would definitely recommend to people to use this platform for save transport.

**What problems is Careem for Business solving and how is that benefiting you?**

1. Provide public transportation
2. Delivery products all over the Karachi

  ### 29. Best transport booking application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bushra M. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Careem for Business?**

.Cab booking is hassle free
. Captains are trusted and we'll mannered
.Good packages helps you in bulk rides
.Ride can be schedule
.Ride tracking facility
.Food delivery service is also supported
.Promo codes are available some times 
.Very stable and smooth application

**What do you dislike about Careem for Business?**

. Captain some times cancels rides for their on advantage
.Some times rides not Available
.Peak factors are their on occasions

**What problems is Careem for Business solving and how is that benefiting you?**

.Ride booking
. Scheduling rides for future
.fare estimate is their

  ### 30. Good Ride Hailing Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Careem for Business?**

> Careem captains are on time
> any complaints from the customer are frequently listened to and resolved.
> Better map locations accuracy as compare to the competitors

**What do you dislike about Careem for Business?**

> prices are much higher than competitors

**What problems is Careem for Business solving and how is that benefiting you?**

>Going office hassle-free
> Use careem services when going to crowded areas where personal  vehicles are difficult to park.

  ### 31. Cab booking just made easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arsalan K. | Technical Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2021

**What do you like best about Careem for Business?**

Simplicity and ease of use.
The customer service is awesome, they are helpful and caring.

**What do you dislike about Careem for Business?**

Peak factors are quite annoying and basically kills the mood.
Captains sometimes cancel the rides on purpose according to their advantage.

**What problems is Careem for Business solving and how is that benefiting you?**

Cab booking
Scheduling cab for future
Food delivery
Feeling safe and sound because it's careem

  ### 32. Best app to have a ride in need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tauseef A. | Safety and Security Professional, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2020

**What do you like best about Careem for Business?**

Since careem has started its services in our country made it easy for the people to have a special car or bike ride in no time if they need to reach the destination on right time. You just log in to careem app and start searching for the nearby available rides and select the one, no matter where you wanna go will lift you. The pilots are well trained and lagalized.

**What do you dislike about Careem for Business?**

The one thing I don't like is to pay high for a small ride, like if you are travelling to nearby destination you have to pay the prefixed rent+distance you travelled.

**What problems is Careem for Business solving and how is that benefiting you?**

I use careem especially when I have to travel on a fix time to somewhere for interview or to the destination where there is no local transport, or slow service of public transport then I use careem service.

  ### 33. Friendly transport services - car and taxi

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about Careem for Business?**

The drivers are always in a good mood and are happy to work for this company. We benefit from the local knowledge of the drivers and the low price.

**What do you dislike about Careem for Business?**

Sometimes a car is not available for a long time - that seems to be simply because the distance to drive is too short.

**Recommendations to others considering Careem for Business:**

Unfortunately it is not always possible to find a car if the route is too short. I recommend this to be considered.

**What problems is Careem for Business solving and how is that benefiting you?**

Our employees can use this service to get from one meeting to the next. Billing works via the company credit card, so the employee does not have to make any cash expenses in advance.

  ### 34. Flexible transportation around the city

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wilfried K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Careem for Business?**

We use Careem for transportation around the city for our field workers. Since it is hard to find parkingspots we found it easier to use transportation services.  Careem offers the most flexible option and is also quite cheap. The app is really easy to use, just enter the destination and share your position and the taxi will pick you up.

**What do you dislike about Careem for Business?**

We have had never an issue with careem. If something happens during the trip, you can claim and will get the money back.

**Recommendations to others considering Careem for Business:**

If it is available in your country/city, then you should try it out by your own.

**What problems is Careem for Business solving and how is that benefiting you?**

Providing easy and fast transportation around the city for our coworkers.

  ### 35. Professional drivers and responsive app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexa B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Careem for Business?**

The services are exceptional - drivers are polite and on time. The application works perfectly and fast. Tracking and geotracking services are very accurate.

**What do you dislike about Careem for Business?**

The point is that invoicing could be better - the app has no possibility to get a correct invoice for the company.

**What problems is Careem for Business solving and how is that benefiting you?**

Getting from A to B and using the services of the professional drivers. Thanks to coupons and generally a very good price, regarding the expensive prices of other services it's a perfect match. Drivers are getting the fastest route and in case of an accident or other problems it's normally to get a fast refund.

  ### 36. Professionalism and Customer Support is at higher side.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed Haseeb u. | Chief Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2020

**What do you like best about Careem for Business?**

Careem's Customer Support Services is out class as it resolve issue or complaint of passengers / customers very fast. If you have any complaints regarding route, captain professionalism, cash back, discounts, time scheduling, car condition etc etc then Careem's customer support services people will look into that matter very serious to resolve as soon as possible.

**What do you dislike about Careem for Business?**

Nothing important to mention here but one thing i noticed that now a days  cars used for Careem services are not as much in good condition as its was in few years ago.

**Recommendations to others considering Careem for Business:**

Careem's Customer Support is very good as passengers / customers' complaint resolve very fast by Careem people. Further, its Captain are very professionals in all respects.As compared to other public or govt provided transport services, Careem service is better in all respects because its will save yours time and cash as well.

**What problems is Careem for Business solving and how is that benefiting you?**

Time saving and Cash saving are the main benefits that i have realized. As compared to other public or govt provided transport services, Careem service is better in all respects because its save my time and cash as well.

  ### 37. A good alternative - car sharing and taxi service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jorge P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2020

**What do you like best about Careem for Business?**

Mostly a good experience, app works perfectly and also the geo targeting works always greatly. Using it to connect our employees, a big plus is that invoices for the company are available without tax calculation.

**What do you dislike about Careem for Business?**

Sometimes the driver doesn't want to use the app - but we need it of course to complete the payment with our company and get the relative invoice about it.

**What problems is Careem for Business solving and how is that benefiting you?**

Driving services will be organized easily and professional - our employees can use it whenever they need the service, it's always available and they are offering a accurate service. Benefit is that the positions are clear, so no worries about the price and the destination anymore.

  ### 38. Sudan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2021

**What do you like best about Careem for Business?**

Gareem pay
Business cream
Gareem bus
Gareem

**What do you dislike about Careem for Business?**

Stopping it in Sudan, of course, I do not like it, because Gareem is a global company, and stopping it was a disaster for us

**What problems is Careem for Business solving and how is that benefiting you?**

Helping the environment, solving traffic congestion problems, and facilitating car ordering via mobile phone

  ### 39. Easy to use app and very good service. It can be used with poor internent connection too.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Noor F. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Careem for Business?**

I like the reward system started by careem, you get points for every ride you take. Being able to donate and plant trees is also a very good initiative started by careem.
Also being able to save your "to go" places to make it easier to book rides is very appreciative.
It sends cute, catchy notifications.
You can put your location either in the search bar or if it's not showing your specific location, you can select your location manually.
Careem help service replies quickly and is very efficient.

**What do you dislike about Careem for Business?**

Riders cancel without any reason sometimes. Sometimes number plate on rider's vehicle is different from the number mentioned on the app.
The peak factor causes ride charges to increase way too much.

**Recommendations to others considering Careem for Business:**

Use this app for booking rides for everyday travel as this app is safe to use and very reliable.
Try gaining gold status as it gives you more points. 
Rate the rider and complain if you don't like something so others can also check and see if they are paired with a good driver or not.

**What problems is Careem for Business solving and how is that benefiting you?**

Not having a personal vehicle, i book careem easily at anytime to travel where ever i want to go. Not having a personal vehicle isn't a big problem for me anymore.
I no longer have to stop rickshaws and inquire them about how much they will charge as careem mentions the amount you have to pay.
I get my pickup from home and drop off from home as well.

  ### 40. Uber in disguise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohan R. | Operations Manager, Hospitality, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about Careem for Business?**

The best part of Careem is AFFORDABILITY & superfast customer support team.

Few issues like wrong GPS locations and disputable rides are charged beforehand and resolved only after reaching customer support. Though 100% cases are being resolved, tedious time makes me feel "what the hell?"

**What do you dislike about Careem for Business?**

The estimated price range is always a bit on lower side as compared to final billing.

**Recommendations to others considering Careem for Business:**

Its good to have backup option especially which dealing with transportation options with online / mobile booking applications. 

Though Uber sits at the high chair, its new subsidiary Careem has already got tons of fan base especially in countries like Bahrain, United Arab Emirates, Qatar,.. 

One word "Yalla" instead of "Confirm" makes a lot of personalized effect

**What problems is Careem for Business solving and how is that benefiting you?**

New identity of economical travel in the market - benefits with: loyalty points which can be converted into credits. 

No driver to customer rating which eases some awkward judgemental guilt (side-effects of Uber)

  ### 41. Careem making life easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about Careem for Business?**

Careem is the best app as it facilitate the transport on your doorstep. Fares are low. Careem delivery service is also beneficial.

**What do you dislike about Careem for Business?**

Though Careem is very good service but Careem captains are not allowed to pick up in some areas of Karachi

**Recommendations to others considering Careem for Business:**

I would like to recommend this app everyone because it is very easy access to transport on your doorstep 

**What problems is Careem for Business solving and how is that benefiting you?**

Sometimes I used to deliver lunch or dinner to the office. In that case I use careem at first instant as their are so quick to deliver that.

  ### 42. Simply amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad A. | Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Careem for Business?**

The most helpful for a guy like me being university student in a busy city is no parking issues! I used to take a thirty minutes drive and literally used to take another 30 to find a placeto park and go. Careem saved it all!

**What do you dislike about Careem for Business?**

A few captains have disappointed me by accepting rides and not picking up my calls later caused me to pay cancellation fee 

**Recommendations to others considering Careem for Business:**

Do try careem theyre awesoe!

**What problems is Careem for Business solving and how is that benefiting you?**

I can go wherever i want whenever i want without any parking issues refueling stops or tolls. 

  ### 43. Best and most convenient transportation app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark A. | Director of sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Careem for Business?**

Makes life more easy and hassle free. Just few clicks away from your ride and you are on your way to your destination

**What do you dislike about Careem for Business?**

We need more discounts for going on far destinations

**What problems is Careem for Business solving and how is that benefiting you?**

Easy to get to your destination at night

  ### 44. Most convenient way to book a ride

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2019

**What do you like best about Careem for Business?**

I use most of the time to get to work in the morning usually when there is no taxi available. It makes my life very easy.

**What do you dislike about Careem for Business?**

So far nothing, prices are convenient and just few clicks and your driver is there to pick you.

**Recommendations to others considering Careem for Business:**

Very convenient transportation app. Prices also are so affordable better than normal taxi

**What problems is Careem for Business solving and how is that benefiting you?**

Easy to book a ride anytime. Also they offer discounts all the time on rides. Careem also offer discounts packages cheaper than single ride.

  ### 45. Great service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2019

**What do you like best about Careem for Business?**

The best thing is careem drivers are friendly and cars they use are in good condition

**What do you dislike about Careem for Business?**

its expensive the fare rates are quite high

**What problems is Careem for Business solving and how is that benefiting you?**

ahhh.. it helps us to move around the town for making deals


## Careem for Business Discussions
  - [How can i get more promo codes for careem?](https://www.g2.com/discussions/how-can-i-get-more-promo-codes-for-careem) - 1 comment, 1 upvote

- [View Careem for Business pricing details and edition comparison](https://www.g2.com/products/careem-for-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A51%3A09+-0500&secure%5Bsession_id%5D=767b317f-af6c-405f-94ec-3d8b1e2d89fe&secure%5Btoken%5D=99a99e44a026661d525fbdff9582d447659a582504d41d692e056e758d16133e&format=llm_user)

## Careem for Business Features
**Administration**
- Dashboard
- Analytics
- Preferences
- Ride Ratings
- Ride Scheduling
- Loyalty Management

**Technology**
- Heat Maps
- Number Masking
- Route Optimization

## Top Careem for Business Alternatives
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - 4.4/5.0 (92 reviews)
  - [Lyft Business](https://www.g2.com/products/lyft-business/reviews) - 4.2/5.0 (46 reviews)
  - [Swvl for Business](https://www.g2.com/products/swvl-for-business/reviews) - 4.1/5.0 (12 reviews)

