The G2 on CardConnect

CardConnect Overview

What is CardConnect?

CardConnect is a leading provider of payment processing and technology solutions, helping more than 67,000 organizations – from independent coffee shops to iconic global brands – accept billions of dollars in card transactions each year. Since its inception in 2006, CardConnect has developed advanced payment solutions backed by patented, PCI-certified point-to-point encryption (P2PE) and tokenization. The company’s small-to-midsize business offering, CardPointe, is a comprehensive platform that includes a powerful reporting and transaction management portal which extends to a native mobile app. For enterprise-level organizations, CardSecure integrates omnichannel payment acceptance into several ERP systems – such as Oracle, SAP, JD Edwards and Infor M3 – in a way that minimizes PCI compliance requirements and lowers transaction costs.

CardConnect Details

Discussions

CardConnect Community

Languages Supported

English

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Product Description

CardConnect is a service provider of electronic transaction processing services.

Seller Details

Seller

CardConnect, a First Data Company

Year Founded

2006

HQ Location

King of Prussia, PA

Twitter

@CardConnect
2,323 Twitter followers

LinkedIn® Page

www.linkedin.com
331 employees on LinkedIn®

Overview Provided by:

Taylor Havlisch

Senior Product Marketing Manager at CardConnect

Recent CardConnect Reviews

4/22/2024

Lindsey M.Small-Business (50 or fewer emp.)

4.0 out of 5

"Great Rates, User Friendly Portal"

We switched from our previous card processor to CardConnect after doing a cost analysis and using CardFellow to compare processors. The rates were...

3/26/2024

Michael P.Small-Business (50 or fewer emp.)

0.0 out of 5

"Card Connect is a Fraud"

CardConnect was billing me for services which were never contracted or used. I do not like anything about it.

10/6/2023

Kathleen Q.Small-Business (50 or fewer emp.)

0.0 out of 5

"Worse customer service on the planet!"

It is adequate as a merchant account if you don't have any issues. Transactions are easy to track.

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

CardConnect Media

The CardPointe retail terminal is a plug-and-play device that protects every card-present transaction with point-to-point encryption and tokenization. It features EMV acceptance, interchange optimization, gratuity options and more. It's also seamlessly integrated with CardPointe so merchants can ...

CardConnect Demo - CardPointe Mobile App

The CardPointe Mobile app and device makes it especially easy to securely process credit card payments on-the-go. Merchants label, organize, price and discount products and services right within the app, making checkout really simple.

CardConnect Demo - We make payments simple, secure + reliable.

CardConnect is your single-source solution.

Our cloud-based API terminal integration solution that allows software companies to integrate their applications with PCI-validated point-to-point encryption (P2PE) and EMV devices for card-present transactions.

G2 reviews are authentic and verified.

Here's how.

Gary S.

Senior Developer

Food Production

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Aug 10, 2015

"Sr. Backend Developer"

What do you like best about CardConnect?

We switched to this product from a competitor mainly to handle our B2B portion of the business and expand the B2C options. Overall it's working well for both sides. Review collected by and hosted on G2.com.

What do you dislike about CardConnect?

Dislike is a strong term. There are things that can indeed be improved upon.

Transitioning over from a fully working processor with options to card connect with less options took more time than expected. Not having a simplified .Net API and requiring the user to really roll their own. We need to make like 7 total call types...

The usability of the web site in terms of reconciliation users/general users is lacking in a few areas, namely search functionality and information on the particular transaction. Most information is there if we hunt around for it, but we shouldn't have to. There is a lot of general bells and whistles when it comes to display (like making it very bootstrapish). Honestly a simple grid would make it easier to read, and scrolling down on ever page to get to the information when there is technically real estate available is one complaint I've heard from our users on this end.

An option to auto decline based upon AVS/CCV would also be great. I know we had this with the last processor but now this seems to be an "added value option" or not an option as well (unless we tie into a 3rd party which is the same thing as an "added value option"). You guys are our brokers into the credit world and to not include tools which would help mitigate fraud is just ridiculous. Review collected by and hosted on G2.com.

What problems is CardConnect solving and how is that benefiting you?

The overall business goal was storing credit information in a PCI complain way without needing to implement compliance on our side. Review collected by and hosted on G2.com.

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