# Carbon Black EDR Reviews
**Vendor:** Broadcom  
**Category:** [Endpoint Detection &amp; Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 86
## About Carbon Black EDR
Carbon Black EDR is a market-leading incident response and threat hunting solution designed to provide responders with the most information possible, accompanied by expert threat analysis and armed with real-time response capabilities to stop attacks, minimize damage and close security gaps. Carbon Black EDR makes these teams more efficient, reducing investigations from days to hours, and more effective, enabling them to discover threats before attacks can exploit them. Carbon Black EDR also allows teams to connect to and isolate infected machines to prevent lateral movement and remediate devices without costly IT involvement. Continuous and Centralized Recording Centralized access to continuously recorded endpoint data means that security professionals have the information they need to hunt threats in real time as well as conduct in-depth investigations after a breach has occurred. Live Response for Remote Remediation With Live Response, incident responders can create a secure connection to infected hosts to pull or push files, kill processes, perform memory dumps and quickly remediate from anywhere in the world. Attack Chain Visualization and Search Carbon Black EDR provides intuitive attack chain visualization to make identifying root cause fast and easy. Analysts can quickly jump through each stage of an attack to gain insight into the attacker’s behavior, close security gaps and learn from every new attack technique to avoid falling victim to the same attack twice. Automation via Integrations and Open APIs Carbon Black boasts a robust partner ecosystem and open platform that allows security teams to integrate products like Carbon Black EDR into their existing security stack.



## Carbon Black EDR Pros & Cons
**What users like:**

- Users appreciate the **real-time threat detection** of Carbon Black EDR, enabling quick response and comprehensive security management. (5 reviews)
- Users praise the **real-time visibility** of Carbon Black EDR, enhancing threat detection and speeding up incident response. (2 reviews)
- Users appreciate the **real-time threat detection** of Carbon Black EDR, enhancing endpoint security with proactive monitoring. (1 reviews)
- Users are impressed with the **advanced antivirus protection** that detects and neutralizes threats effectively, ensuring their safety. (1 reviews)
- Users find the **AI-powered threat detection** of Carbon Black EDR exceptional, ensuring robust protection against various cyber threats. (1 reviews)
- Users appreciate the **automation capabilities** of Carbon Black EDR, enhancing efficiency and integration with other solutions. (1 reviews)
- Centralized Management (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users feel that the **high cost** of Carbon Black EDR may be a barrier for smaller companies. (2 reviews)
- Users find the **high resource usage** of Carbon Black EDR can negatively impact performance on lower-spec machines. (2 reviews)
- Users experience **overwhelming alerts** , which complicate their ability to manage security effectively. (1 reviews)
- Users experience **high volumes of false positives** with Carbon Black EDR, leading to potential warning fatigue and management challenges. (1 reviews)
- Users find the **inefficient search functionality** of Carbon Black EDR hampers their ability to quickly locate necessary information. (1 reviews)
- Learning Curve (1 reviews)
- Poor Documentation (1 reviews)

## Carbon Black EDR Reviews
  ### 1. Easy to Use, Powerful Automation and Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto M. | IT Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Carbon Black EDR?**

It is very easy to use, it is a great tool, and it can integrate with many other solutions and also automate tasks and workflows.

**What do you dislike about Carbon Black EDR?**

Pricing increased after the product was purchased by another company, besides that this is a great tool.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Monitor all hosts, prevent threat and minute risks.

  ### 2. Robust EDR with excellent Incident Response Capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prajwal V. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Carbon Black EDR?**

We have been using Carbon Black EDR for quite some time and it is crucial for our security as our teams use it everyday. The amount of detail it can provide into our endpoints is amazing and works effectively in real-time detections. It's easy to implement, integrate, and their support team is awesome. The benefits heavily outweigh the downsides and it's one of the best EDR products I have ever seen.

**What do you dislike about Carbon Black EDR?**

It requires occasional alert fine-tuning which is still common with most EDR's in the market and it also depends on an organization's environment.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

We use Carbon Black EDR to drastically reduce the threats our organization faces. It's been a game changer for Incident Respone and Forensics helping us reduce our Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). It's detection capabilities help us with Advanced Threats that are often otherwise missed.

  ### 3. Powerful Endpoint Visibility and Threat Hunting Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Carbon Black EDR?**

Carbon Black EDR excels in presenting deep visibility into endpoint hobby, that is critical for real-time danger detection and response. The ability to speedy search thru enormous quantities of endpoint statistics permits for comprehensive danger searching and investigation. Its centralized dashboard offers intuitive monitoring of all belongings, making it clean to detect and respond to suspicious activity throughout the network.

**What do you dislike about Carbon Black EDR?**

one of the downsides of Carbon Black EDR is the steep studying curve. at the same time as this is a strong tool, it can be overwhelming for much less experienced users because of the depth of customization and complicated question language. further, it could generate a excessive quantity of fake positives, which calls for careful tuning to keep away from warning fatigue. useful resource consumption also can be an difficulty as it can affect endpoint performance on decrease spec machines.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Carbon Black EDR is fixing the hassle of actual-time endpoint visibility and chance detection throughout our community, that is important for figuring out and mitigating advanced cyber threats. with the aid of constantly tracking and capturing endpoint pastime, it helps us come across malicious conduct and respond to incidents speedy, reducing the danger of records breaches. It also addresses the venture of root reason analysis, permitting us to trace the origins of an assault thru targeted occasion logs and forensic facts.

The gain to our crew is a more proactive safety posture, progressed incident response time, and the ability to carry out advanced risk looking to uncover hidden vulnerabilities. This has significantly stepped forward our average security operations and more advantageous our protection in opposition to targeted assaults.

  ### 4. Endpoint Detection & Response (EDR) Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martins O. | Cyber Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about Carbon Black EDR?**

Carbon Black EDR has ability to monitors endpoint abd capture how data is processes, file execution and file paths, the network connection. It help stop malicious processes and block attacks in real time

**What do you dislike about Carbon Black EDR?**

The cost of having Carbon Black for small compnay with the ongoing operationla cost

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Carbon Black has full visiblity into endpoint behaviour and help my organization detect anomalies, track malicious activities and we could be able to perform better investigation.

  ### 5. My experience with the product was great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhijeet K. | Cybersecurity Technical Writer , Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Carbon Black EDR?**

The Corbon Black EDR is a powerfull cybersecurity solution designed to provide real time visibility into endpoint activities, enabling advanced threat detection and rapid incident response.

**What do you dislike about Carbon Black EDR?**

No , i don't thnk there is anything i dislik about it

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Carbon Black EDR solves the problem of detecting and responding to advanced threats by providing real time endpoint visibility and behavioral analysis.

  ### 6. CB EDR

**Rating:** 4.5/5.0 stars

**Reviewed by:** MAHANTESH S H. | Lead Cybersecurity, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Carbon Black EDR?**

I like the real-time threat detection and prevention feature of CB EDR, continuous monitoring, behavioral analysis, and machine learning. Its focus on endpoint security, integration with various tools, and proactive threat hunting capabilities.

**What do you dislike about Carbon Black EDR?**

Overwhelming Alerts, High resource requirements

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Incident response, Threat hunting, phishing/malware analysis

  ### 7. Best Detection and Response tools to Cyber Attacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sri V. | Senior Manager - Cyber Security Governance & Compliance, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Carbon Black EDR?**

Comprehensive threat hunting , detection and response capability, which are mostly automated

**What do you dislike about Carbon Black EDR?**

nothing to dislike, while there are always oppurtunities for imporvements to an already good tool

**What problems is Carbon Black EDR solving and how is that benefiting you?**

my clients wanted a single unified solution for threat hunting , detection and response which they can implement at large scale server fleet and workstation  fleet

  ### 8. VMware and now Broadcom have destroyed CBC

**Rating:** 0.0/5.0 stars

**Reviewed by:** Joevanne V. | Principal Security Architect and Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Carbon Black EDR?**

Ability to remotely remove malware without having to get hands on endpoint

**What do you dislike about Carbon Black EDR?**

Ever since VMware took over cbc has gone on a decline and support has become a huge disappointment

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Is helping with endpoint protection.

  ### 9. Corporate POV of VMware Carbon Black Next Gen AV(used- ChatGPT for clear writing)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Animesh R. | Founder, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Carbon Black EDR?**

Incredible Antivirus with Behavior Analysis:
I'm absolutely thrilled with the antivirus solution I've been using - it's truly next-gen! This software goes beyond traditional antivirus by delving into attacker behaviour patterns, making it a force to reckon with. It doesn't matter whether it's malware, those sneaky fileless threats, or the cunning living-off-the-land attacks – this antivirus has my back!

Powered by AI Magic:
I can't stop raving about the VMware Carbon Black Cloud Endpoint Standard product. It's like having a digital guardian angel watching over my devices. The secret sauce? Well, it's got this AI technology called Next-Generation Antivirus (NGAV). Thanks to NGAV, it's become a pro at catching malware before it even has a chance to blink. I can sleep soundly knowing my digital world is safe and sound.

**What do you dislike about Carbon Black EDR?**

Price and Documentation Concerns:
While I'm quite pleased with the antivirus itself, there are a couple of aspects that could use some improvement. The pricing can be on the steeper side, which might not be everyone's cup of tea. Additionally, I've noticed a lack of open documentation. Finding solutions or troubleshooting can sometimes be a bit tricky due to this. It would be great if there were more comprehensive resources available to help users navigate any issues that may arise.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

AI-Powered Detection, User-Friendliness, and Comprehensive Reporting Dashboard:
I'm truly impressed by the AI-based detection capabilities, the user-friendly interface, and the richness of the reporting dashboard. Additionally, I appreciate how seamlessly it integrates with EDR by allowing you to work with 'whitelisted' hashes, making scans more efficient by ignoring known safe files.

we use it, as we are product based company and dev applications are not signed and usually get flagged as 'malware'

  ### 10. Good and easy to triage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Carbon Black EDR?**

Carbon Black is very user friendly, it is easy to use, great and fast implementation. Support is not the fastest.

**What do you dislike about Carbon Black EDR?**

Support is not fast. I do not enjoy the new investigation tab and I can't change the size of the tab in search.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Process analyzation, Whitelisting, blacklisting, it has an option to look up items in Virus total as well.


## Carbon Black EDR Discussions
  - [What does carbon black software do?](https://www.g2.com/discussions/what-does-carbon-black-software-do) - 1 comment

- [View Carbon Black EDR pricing details and edition comparison](https://www.g2.com/products/carbon-black-edr/reviews/carbon-black-edr-review-3323961?section=pricing&secure%5Bexpires_at%5D=2026-05-31+06%3A05%3A49+-0500&secure%5Bsession_id%5D=b75bdd07-476d-43cd-8486-8b05de2e706a&secure%5Btoken%5D=3157a0e06a6b1be34942a541a1bdba60176e0586e9ecc3233f3e4c38e20e9d5f&format=llm_user)
## Carbon Black EDR Integrations
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)

## Carbon Black EDR Features
**Services - Endpoint Detection & Response (EDR) **
- Managed Services

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

## Top Carbon Black EDR Alternatives
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - 4.4/5.0 (301 reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (195 reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (783 reviews)

