# Capterra Reviews **Vendor:** G2 **Category:** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Average Rating:** 3.9/5.0 **Total Reviews:** 142 ## About Capterra Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions. The platform serves a wide array of users, from small businesses seeking cost-effective tools to large enterprises in need of robust software solutions. Capterra's user-friendly interface allows individuals and teams to navigate through thousands of software options efficiently. The site is particularly beneficial for businesses that may lack the resources or expertise to conduct extensive software evaluations independently. By streamlining the selection process, Capterra helps users identify top-rated solutions that align with their industry requirements, budget constraints, and growth objectives. Key features of Capterra include powerful comparison tools that enable users to analyze software side-by-side based on essential criteria such as features, pricing, and user ratings. This functionality allows prospective buyers to visualize differences between options clearly, making it easier to identify the best fit for their organization. Additionally, Capterra provides transparent pricing information, ensuring that users can make budget-conscious decisions without hidden costs. The platform's emphasis on real customer feedback further enhances its value, as potential buyers can gain insights from the experiences of others who have used the software. Capterra stands out in the software marketplace by offering its services completely free for users. This accessibility allows businesses of all sizes to leverage the platform without financial barriers, making it an invaluable resource for organizations looking to optimize their software investments. As part of G2 Digital Markets, Capterra connects software buyers with trusted insights and leading vendors worldwide, reinforcing its commitment to facilitating informed decision-making in the software selection process. ## Capterra Pros & Cons **What users like:** - Users praise Capterra for its **ease of use** , allowing effortless discovery and comparison of software solutions. (5 reviews) - Users value Capterra for its **comprehensive comparison tools** , enhancing efficiency in evaluating B2B SaaS solutions. (4 reviews) - Users benefit from the **free access and authentic reviews** on Capterra, simplifying software research and comparisons. (4 reviews) - Users value Capterra's **authentic user reviews** , providing genuine insights that simplify software selection and decision-making. (3 reviews) - Users appreciate the **comprehensive software selection** of Capterra, facilitating easy discovery and comparison of solutions. (3 reviews) - Users commend Capterra for its **easy software comparisons** , enhancing their marketing tool selection with genuine user reviews. (2 reviews) - Helpful (2 reviews) - Options (2 reviews) - Users value the **easy comparison of marketing software** on Capterra, helping streamline their decision-making process effectively. (2 reviews) - Trust (2 reviews) **What users dislike:** - Users experience **confusion and frustration** due to slow review publishing and overwhelming amounts of feedback on Capterra. (4 reviews) - Users express frustration with **slow and confusing review publishing** , citing a lack of transparency and potential discrimination. (4 reviews) - Users find **bias in reviews** problematic, as vague feedback and false reviews undermine trust in Capterra's credibility. (3 reviews) - Users express concerns about **bias in reviews** , feeling overwhelmed and frustrated by promotional listings and lack of transparency. (2 reviews) - Users find the **overwhelming content** challenging, struggling to discern relevant feedback from promotional listings and vague reviews. (2 reviews) - Users report **poor customer support** from Capterra, feeling unassisted with review management issues and false reviews. (2 reviews) - Users express frustration over **communication issues** that hinder transparency and clarity in the review publication process. (1 reviews) - Insufficient Information (1 reviews) - Lack of Multimedia Content (1 reviews) - Limited Features (1 reviews) ## Capterra Reviews ### 1. Fast Software Comparisons with Helpful Filters—Though Some Reviews Feel Promotional **Rating:** 3.5/5.0 stars **Reviewed by:** Ankith T. | Packaged Application Development Analyst, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Capterra?** This software helps to comparemultiple software product in one place. The verified user reviews, feature comparisons, pricing details and filtering options make software research much faster. **What do you dislike about Capterra?** Some reviews can come across as promotional or biased, which makes it harder to fully trust every rating. Sponsored listings also sometimes seem more prominent than organic results, and that can affect how easy it is to find genuinely relevant options. **What problems is Capterra solving and how is that benefiting you?** This solves the problem of spending too much time researching business software across multiple websites. It brings reviews, pricing, comparisons, integrations, and feature details into one platform, which makes software selection faster and easier. For me, the biggest benefit is being able to compare tools quickly, understand real user experiences, evaluate pricing and ROI, and make more confident software purchasing decisions without having to do lengthy research. ### 2. Great for initial software research and quick comparisons **Rating:** 4.5/5.0 stars **Reviewed by:** UTKARSH S. | Student Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Capterra?** I really appreciate how easy it is to compare different software options side-by-side. The user reviews seem genuine, and the feature breakdowns help me quickly figure out if a tool will fit our technical requirements before I even bother signing up for a vendor demo. It saves me a ton of initial research time when looking into new platforms. **What do you dislike about Capterra?** Sometimes the pricing information isn't completely up to date or lacks details on enterprise tiers, so you still have to contact sales anyway. Also, some products clearly have a lot of incentivized reviews, which means I have to dig a bit deeper and filter by lower ratings to find the genuinely critical feedback. **What problems is Capterra solving and how is that benefiting you?** It helps cut through the marketing fluff when we need to evaluate new tools or platforms. Instead of wasting time on sales calls just to find out a product doesn't have a specific feature we need, I can read reviews from people actually using it on a daily basis. The biggest benefit is simply the amount of time it saves me during the initial research phase, helping me build a solid shortlist of vendors much faster. ### 3. Helpful platform to find and compare the right software **Rating:** 5.0/5.0 stars **Reviewed by:** VIVEK M. | Sales Cashier, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Capterra?** I like Capterra because it makes it very easy to find and compare different software in one place. The reviews from real users help me understand the pros and cons before choosing any tool. The interface is simple and user-friendly, and the filters make it easy to search based on my needs. It saves a lot of time when looking for the right software for work or studies. **What do you dislike about Capterra?** One thing I dislike about Capterra is that some reviews feel too short or not detailed enough, which makes it harder to fully trust them. Also, sometimes it shows too many options, which can be a bit overwhelming for new users. It would be better if there were more detailed comparisons and better filtering to quickly find the most relevant software. **What problems is Capterra solving and how is that benefiting you?** Capterra solves the problem of finding the right software by bringing multiple options, reviews, and comparisons together in one place. Earlier, it was time-consuming to search different websites and check each tool separately. With Capterra, I can easily compare features, pricing, and user feedback in a few minutes. This helps me make better decisions quickly and saves a lot of time, especially when choosing tools for studies and online work. ### 4. Effortless Tool Comparison with Room for Review Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Megha A. | Media buying Analyst (Latin America), Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Capterra?** I like the depth and authenticity of user reviews on Capterra. The platform makes it easy to compare multiple tools side by side, especially with filters for features, pricing, and business size. I find the pros and cons sections very practical as they give a quick real-world understanding of how a tool performs before I invest time or budget into it. The pros and cons sections provide a quick balanced snapshot of each tool, which helps me immediately understand what a tool does well and where it might fall short. Getting started with Capterra was very easy since there's essentially no setup required. It's a straightforward platform where I can start browsing, comparing tools, and reading reviews right away without any onboarding or technical configuration. The interface is intuitive, so it didn't take much time to get comfortable using it. **What do you dislike about Capterra?** While Capterra is very useful, sometimes the quality of reviews can feel inconsistent—some are very detailed, while others are quite generic, which makes it sometimes really hard to trust every rating. Also, for certain niche or newer marketing tools, the number of reviews is very limited, so it’s difficult to get a complete picture before making a decision. Additionally, there's room for improvement in updated pricing details. **What problems is Capterra solving and how is that benefiting you?** I use Capterra to research and compare marketing and SaaS tools quickly, cutting through the noise by consolidating features, pricing, and user feedback in one place. It helps me make better decisions for campaigns and growth initiatives. ### 5. Easy and Reliable Platform for Software Discovery **Rating:** 4.0/5.0 stars **Reviewed by:** Ajay K. | Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Capterra?** Capterra's simple and organized interface makes it easy to find, compare, and review software based on real user reviews. **What do you dislike about Capterra?** I think one thing that could be better is that some reviews don't give enough information, which makes it harder to fully judge some tools. It can also be hard to tell how recent or useful some reviews are at times. The platform would be even better if it had more detailed and up-to-date user reviews. **What problems is Capterra solving and how is that benefiting you?** Capterra makes it easier to find and compare the right software by putting a lot of options, user reviews, and comparisons in one place. It gives you a central place to make smart choices instead of having to look for information in many different places.This is good for me because it saves time, makes things less confusing, and helps me choose tools based on what real users have said instead of just what the company says. ### 6. Valuable Platform for B2B Visibility, Needs Taxonomy Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe L. | Co-founder , Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Capterra?** I like that Capterra is a comprehensive platform that allows B2B SaaS companies to be found in searches like specific software categories and alternatives to competitors. It helps our customers be discovered and recommended by LLMs, which is a valuable feature for managing their off-site presence. **What do you dislike about Capterra?** I find the taxonomy a bit rigid, which means newer tools may not fit the categories they are disrupting. This is because they are missing features that have become obsolete but are still required by those directories. The initial setup is difficult for customers who are doing it for the first time, although at Blastra we handle everything for them, including support cases when appeal is needed. **What problems is Capterra solving and how is that benefiting you?** Capterra helps our customers manage their off-site presence, allowing them to be discovered and recommended by LLMs. It serves as a comprehensive platform for B2B SaaS companies to be found in searches. ### 7. Capterra Makes Software Research Faster with Filters, Reviews, and Comparisons **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Capterra?** The sheer volume of genuine user reviews is Capterra's strongest asset. It helps me cut through marketing hype and see what a product is actually like to use day-to-day. The filtering options are precise and let me narrow down options to exactly what our business needs. **What do you dislike about Capterra?** Occasionally, the pricing information can be a bit vague, simply listing "Contact Vendor" or showing a wide range. While understandable, it sometimes requires more legwork to get exact quotes. Also, after you express interest in a product, you can expect to hear from sales teams quickly. **What problems is Capterra solving and how is that benefiting you?** Capterra primarily solves the problem of inefficient and untrustworthy software research. Before Capterra, my process was chaotic: random Google searches, reading sponsored articles, and getting lost in sales calls for products that weren't a good fit. It was a huge time sink with poor results. Now, with Capterra, I have a structured, efficient process. I use the filters to define my needs, read peer reviews to gauge real satisfaction, and use the comparison tool for final selection. **Official Response from Georgina Campins Schonhofer:** > Thank you for your feedback! We’re so glad Capterra is making your research process more efficient. We hear you on the pricing, transparency is important to us, too. While we always encourage vendors to share their rates, some prefer to provide custom quotes based on specific business needs. We'll continue pushing for more transparency to save you the extra legwork. Thanks for helping us improve! ### 8. Effortless Software Comparison with Authentic Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Mehaboob P. | Recruitement Manager, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Capterra?** I appreciate Capterra for its straightforward layout and detailed user feedback, which make it exceptionally easy to compare software solutions. The ease of navigating the website made an excellent first impression, allowing me to dive right into my research without any barriers or confusion. Capterra’s simple setup and user-friendly interface were a revelation, letting me focus on my core goal of finding and comparing software options almost immediately. Moreover, I find the authenticity of Capterra's user reviews very valuable, as they provide genuine feedback on software performance and usability, swiftly filtering out unreliable information. The comprehensive comparison tools are another standout, enabling me to evaluate multiple software products side by side based on features, pricing, ratings, and user feedback. This capability has significantly streamlined my decision-making process, making it far more efficient. **What do you dislike about Capterra?** Common dislikes about Capterra include lack of transparency around why reviews are not published, leading to frustration and mistrust among users Some users perceive potential discrimination or unfair treatment of reviews. **What problems is Capterra solving and how is that benefiting you?** I use Capterra to solve the challenge of quickly identifying suitable software options through comprehensive user reviews and easy comparison tools, saving time in the decision-making process. ### 9. Trusted and Informative Tech Learning Website vmorecloud.com **Rating:** 4.0/5.0 stars **Reviewed by:** it m. | webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Capterra?** What I like most about Capterra is how easy it makes to discover and compare software solutions in one place. **What do you dislike about Capterra?** Sometimes the large number of reviews can feel overwhelming, and it’s not always easy to tell which feedback is most relevant to your specific needs. A few listings also feel more promotional than user-driven, so it takes some extra time to separate genuine experiences from marketing-focused content. **What problems is Capterra solving and how is that benefiting you?** Capterra helps solve the problem of finding reliable software quickly without spending hours comparing multiple vendors. It provides user reviews, feature comparisons, and ratings, which makes it easier to identify software that fits specific needs. For me, this saves a lot of time and reduces uncertainty when choosing tools, ensuring I make informed decisions based on real user experiences. ### 10. Free, Easy Software Research with Capterra Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Mohd Taher U. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Capterra?** Anyone can browse, compare, and read reviews on Capterra for free which is great if you’re researching software without any cost. **What do you dislike about Capterra?** Sometimes review publishing is slow and confusing **What problems is Capterra solving and how is that benefiting you?** It solves software decision confusion by providing real user reviews and comparisons, helping you choose the right tools faster, with less risk and better confidence. ### 11. Reviews platform **Rating:** 2.5/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Capterra?** Capterra is a well-established software review platform operating within the SaaS and B2B technology sector. Its core features include: • Extensive software directory covering a wide range of categories, allowing for granular filtering and comparison. • User-generated reviews that are generally verified, providing a broad perspective on software products. • Detailed product profiles with structured information on features, integrations, and pricing. • Vendor response capability to user reviews, supporting two-way communication and transparency. • Periodic review moderation aimed at maintaining the authenticity and relevance of published content. The platform’s interface is straightforward, and the search and filter options are robust. The process for submitting a review is clear, and Capterra’s stated policies on fraud prevention and review authenticity are well-defined. Their FAQ section provides transparency on how reviews are managed, flagged, or removed if they violate guidelines. **What do you dislike about Capterra?** The lack of acknowledgment or feedback on submitted reviews creates uncertainty about whether contributions are valued or even processed. While Capterra claims to act against fraudulent reviews and vendor manipulation, the process for contesting a removed review is not always user-friendly or well-explained. The lack of timely support responses further complicates resolution for users who feel their reviews were unfairly targeted or misclassified. Removal or deactivation of previously published reviews without clear, proactive notification. Capterra conducts periodic audits and may remove reviews that no longer meet updated guidelines or are deemed not sufficiently accurate or current. However, the rationale for removal is not always communicated directly to the reviewer, which can be frustrating and reduce trust in the platform’s transparency. **What problems is Capterra solving and how is that benefiting you?** Capterra’s platform structure and review verification policies are robust, the user experience is undermined by slow support, opaque review moderation, and inconsistent communication. These issues impact trust and the perceived reliability of the platform, especially for users who actively contribute reviews and expect timely engagement from the Capterra team. ### 12. A Handy Place to Find and Compare Software **Rating:** 4.5/5.0 stars **Reviewed by:** Tyroone B. | AU Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Capterra?** I like how easy it is to search and compare different software in one place. The reviews from real users help me get an idea of what works well and what doesn’t, instead of just relying on marketing promises. It saves me a lot of time when I’m trying to narrow down options. **What do you dislike about Capterra?** Sometimes there are too many choices, and it can feel a bit overwhelming. I’ve also noticed that some reviews are a little vague or generic, so I’m not always sure if they’re from real users or just surface-level feedback. **What problems is Capterra solving and how is that benefiting you?** Capterra saves me time by putting all the software options in one place. I can compare features easily and read real user reviews, which helps me choose tools with more confidence. ### 13. Feature-Rich Solution That Meets All Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina P. | IT Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Capterra?** It is a good product with a lot of different features for the business. **What do you dislike about Capterra?** I do not dislike anything about it currently. **What problems is Capterra solving and how is that benefiting you?** It is helping me with business decisions and impacts. ### 14. My experience using capterra **Rating:** 4.5/5.0 stars **Reviewed by:** Nayan J. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Capterra?** Capterra is a wide platform for software reviews. I get authentic reviews from it the software I use eg, canva, filmora, pexels, wix etc. for my company. As business development manager I need to pick the best marketing tools for my work to get easier. Capterra gives the honest reviews which helps to pick the best tools for my work which is also affordable to use. **What do you dislike about Capterra?** So far I haven't found anything to dislike about it, its good platform for any business or students to pick the best software for them. **What problems is Capterra solving and how is that benefiting you?** I am Business development manager at Aza fashions and I need to assess the different softwares which are best and budget friendly to us, picking the right software at very less amount of time is where capterra works. It's app comparisons are way simple. People right there honest experiences which helps me to find the right one for me plus it also rewards for some reviews helps with the pocket too. ### 15. My Review to Capterra.. **Rating:** 4.5/5.0 stars **Reviewed by:** Richard P. | Affiliate Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Capterra?** Capterra provide the latest software available for my marketing work. I can easily find what software I can use. Comparing marketing software or tools what is best for my work as a marketer. Howeever G2 also is must reliable for me interm of searching great software they provide actual screenshot that I using the software.This are the two site I recommend so far. **What do you dislike about Capterra?** Capterra provide reward for the reviews the only thing dislike about Capterra is how this reward will come. And they dont tell you if your review will give you reward cause it depent on the developer. **What problems is Capterra solving and how is that benefiting you?** Well Capterra will give you a reward for your honest review and you can find what software or tools will help you to your business. Yes Capterra provide software and suggest it to your email. So I can check it whether this recommendations are good for your work,Base on the review of others in some ways it help for you to decide.Capterra provide reward gifts for non Us..Thats Good. While G2 also has the same features but reliable enough to decide. ### 16. Best Marketplace **Rating:** 5.0/5.0 stars **Reviewed by:** deepanshu B. | Quality Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Capterra?** One single platform that help me with my software needs. **What do you dislike about Capterra?** Nothing as such as it is the best of best **What problems is Capterra solving and how is that benefiting you?** So many options are available and cost effective ### 17. Very unsatisfied **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Capterra?** It has plenty of reviews, but as a vendor, this platform feels more like a CPC platform than a genuine review site. **What do you dislike about Capterra?** Custom services (review managment) were very unhelpful and unwilling to assist an (ex-)paying customer. A false review was posted by someone who wasn’t even a customer. **What problems is Capterra solving and how is that benefiting you?** Capterra solves the problem of visibility and lead generation by offering a platform where businesses can showcase their products to potential customers. For vendors like us, it functions more as a cost-per-click (CPC) platform ### 18. User Friendly !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Capterra?** I like how user friendly it is. My downside, I have none at this moment. I have not had any glitches with the system. The customer service aspect is on point! Question/concerns were answered in a prompt manner. It come with ease of use. **What do you dislike about Capterra?** I love the fact it allows for effortless navigation with minimal interruption. I utilize it frequently throughout the work week. The integration system is spot on. **What problems is Capterra solving and how is that benefiting you?** Reputation management. It allows for us to stay in the know of our customers and their results from our customer service. ### 19. My User Exprience with Capterra **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek R. | Division Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Capterra?** Capterra is a huge platform consisting of many software detailed reviews. Capterra has a very user-friendly interface I love to use Capterra because I work in a financial company and to run the organization smoothly we need different sets of software like, data analysis, video conferencing, etc. Capterra reviews are so detailed and their comparison with different software is overwhelming. If I go through it once I can easily pick up the best software needed for our company. Capterra also allows us to write reviews of those software which I have used earlier this people sharing their experiences with tools makes it more authentic and reliable for use. **What do you dislike about Capterra?** So far I have been using Capterra for more than a year I haven't found any issues using it but sometimes it gets stuck with login and can be annoying. **What problems is Capterra solving and how is that benefiting you?** Since I work as an Operations Manager, My work is to manage the workforce and give them the optimal resources or software for completing the targeted business. There are various tools I can gather information from Capterra and pass the best options to my company for implementing the needed software. This makes our target easy so we can run our operations more smoothly. Getting the best needed tools for work alwahelpselp to grow more thanks to Capterra software can easily be picked as per the need. Also, Capterra allows us to write about those tools or software that we have used that can be helpful to others like me. Concluding it's a great platform for employees or freelancers. ### 20. Easy to use & informative **Rating:** 4.5/5.0 stars **Reviewed by:** Jim R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Capterra?** It's a one-stop shop for evaluating software I'm thinking about purchasing. It also educates us about how we should purchase software. Easy to get started. **What do you dislike about Capterra?** When I use the quiz feature to see what software might be applicable to a problem I'm trying to solve, some of the products I know to be important options aren't showing up. **What problems is Capterra solving and how is that benefiting you?** I am in the market for several software products and it's a daunting process. Capterra gives me one place to shop and make comparisons of products I'm considering from a trustworthy source. ### 21. My experience using Capterra **Rating:** 4.5/5.0 stars **Reviewed by:** Akshita D. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Capterra?** Capterra is a huge platform for software understanding. It is like software with a resume. I am a digital marketing manager and I need a bunch of different software that help me to work multitasking. In Capterra, its user interface is simple and easy to log I just have to search for my needs and it will give a whole list of different software that works with the same domain its overview and user reviews are very helpful for picking the right option suited to me. I guess if we are paying an amount for the software we must know everything about it. Capterra gives detailed information about it. **What do you dislike about Capterra?** I have not found anything to dislike about Capterra but sometimes Capterra login issues are like it's just stuck. Which is not so good if you are not able to login only. **What problems is Capterra solving and how is that benefiting you?** Being working in the digital marketing field I have been using a set of many different software related to editing, advertising, media marketing, etc. Capterra helps a lot to understand the domains and the software that will be exactly suited best for my work. Altogether it helped me select the best product for the work. In my login, I can also share my experiences with the software I used for others. It's a great platform for sharing thoughts about the applications. ### 22. Capterra is perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Mahmoud e. | 2d,3d,Media & Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Capterra?** Capterra is a popular software discovery and reviews platform. It helps users find and evaluate business software. Users appreciate its extensive software database and user reviews, though some mention occasional outdated information. Capterra is generally considered a valuable resource for software selection. **What do you dislike about Capterra?** Common dislikes include occasional outdated information on software listings, potential biases in user reviews, and an overwhelming amount of choices, making it challenging to navigate for specific needs. It's advisable to verify information from multiple sources when using Capterra. **What problems is Capterra solving and how is that benefiting you?** Software Discovery: Capterra provides a vast and easily searchable database of software across various categories. This solves the problem of having to manually search for and evaluate numerous software options. User Reviews: Capterra hosts user reviews for each software product, helping potential users make more informed decisions. This addresses the challenge of selecting software without real-world feedback. Comparison Tools: The platform allows users to compare different software solutions based on features, pricing, and user reviews. This aids in streamlining the decision-making process by presenting relevant information in a structured manner. Vendor Contact: Capterra facilitates communication with software vendors, simplifying the process of reaching out to potential providers for additional information or to request demos. Marketplace Efficiency: By centralizing information on a variety of software solutions, Capterra streamlines the software selection process, saving businesses and individuals time and effort in their search for suitable tools. By addressing these challenges, Capterra benefits users by making the software discovery and selection process more efficient and informed. It provides a platform where users can research, compare, and connect with software providers, ultimately helping them make better decisions for their specific needs. ### 23. Experience with Capterra for reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Apeksha J. | Hospital Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Capterra?** Capterra is one of the best vendors of software reviews here I can review the software I have used the most and what I felt about it. In return for that various Tikes Camera have awarded me with gift cards for the published reviews. Capterra is so big I can also get the details of any software how to use it and its performance in an organization. It's a great platform for any new people who are searching for software for their organization. **What do you dislike about Capterra?** There is nothing to dislike about Capterra but since I have used it for a long time sometimes I find that the reviews have been removed automatically without giving any reason properly that why the reviews have been removed I guess if the proper reason could be given to the users they can also correct their mistakes in the review writing. **What problems is Capterra solving and how is that benefiting you?** Capterra is solving so many problems for me being a hospital manager I need to use various software and references of that software I get from Capterra then I forward the software details to the system admin and they pick the purchase for that for our hospital. ### 24. Capterra Review by user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Capterra?** I use Capterra to check out my company's competition during com deals. easy to see pros and cons of a work tool. **What do you dislike about Capterra?** I do not have any issues with capterra. Simple to use **What problems is Capterra solving and how is that benefiting you?** I do not have a way of getting updated reviews of our competitors. The last update on some of the comp battlecard is from 2022. By using Capterra I get more current data to support me in my deals. ### 25. My experience with Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Capterra?** Capterra is a valuable platform with good UI for softwares, you can find and compare different software at one place. Reviews about softwares are verified on capterra because capterra only allows verified users who actually used the product. **What do you dislike about Capterra?** Capterra is a great platform for business software The only problem can be ,sometimes it is difficult to find right software with list of more than 7lakh softwares. **What problems is Capterra solving and how is that benefiting you?** Capterra is valuable platform which allow us to find good software for our businesses by comparing price and features and it saved our lot of time. It is free to use, so every business owner can use it and choose right software for there business. My experience is positive with this software ### 26. Best Software Review Flatform Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Sneha K. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2023 **What do you like best about Capterra?** What i like most about Capterra Is that You can eveluate diffrent types of software at one place and that is free of cost. Capterra also pay you throught different gift cards for your honest review on there platform. **What do you dislike about Capterra?** There is no Downsides of using it as it is free of cost but some area needs to be improved like, price is not always correct for some software,which can be little difficult to new customers while comparing software **What problems is Capterra solving and how is that benefiting you?** Capterrs is benifiting me in many ways:- Letting me choose best software for my business by comparing different software at one place. also providing the importent data like price, function and user interface of the software, which is reviewed by actuall users. ### 27. My Review On Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha A. | Fashion Stylist, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Capterra?** What i like most about this software is that it will give you gift card as gift for honest review on there platform. They will keep suggesting you about related software and new software through mails. **What do you dislike about Capterra?** There are few area which needs to be improved which are:- Prices information about some software is not always accurate. User Interface needs to be improved, Support team is not everytime responsive. **What problems is Capterra solving and how is that benefiting you?** Capterra helps me identify the best software for my company, thus that is how I gain from it. To better comprehend each product, I can compare them side by side and read feedback from actual customers. This makes it easier for me to choose the product that is best for me. ### 28. Another SaaS review Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2021 **What do you like best about Capterra?** Though I always prefer to read reviews before buying any SaaS software the SaaS review platform that I trust least after Trustpilot is Capterra. I found most of the review published on Capterra has very little to no useful information that drove my decision to purchase. **What do you dislike about Capterra?** The only dislike about Capterra is that I have trust issues, I can trust Capterra review only after cross check the points mentioned on Capterra with other SaaS review Platforms. **What problems is Capterra solving and how is that benefiting you?** I use the review platform to make decisions about which apps to buy. I don't buy anything without reading the reviews first and Capterra also play a little bit role on my selection/purchasing process. ### 29. My Review about Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj M. | Fashion Stylist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Capterra?** Capterra is one of the best software review platform, because all reviews are verified by actual users who actually used the software. Capterra has best customer support service. **What do you dislike about Capterra?** Some information like pricing, features are not always correct on capterra, and its good to be aware before buying any software. **What problems is Capterra solving and how is that benefiting you?** Capterra is helping me to choose best software for my business purpose. we can also compare different software before buying. and the best part is that i give reviews about the the software which we have used and capterra reward us with gift cards. My experience with this software is positive and joyful. ### 30. The best!! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany H. | Search engine evaluator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Capterra?** Easy to use! Getting paid to review different software!!i can use it everyday to find the right software I need. Customer support is awesome and very helpful also! **What do you dislike about Capterra?** Nothing at all everything is good about capterra!!!!!! **What problems is Capterra solving and how is that benefiting you?** I always need extra money capterra solves that problem,and I can read reviews on software to pick just what I need ### 31. easy refferal program to use **Rating:** 4.5/5.0 stars **Reviewed by:** Anna P. | translator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Capterra?** The company helped me to find the right software and services, so it saved my time, and increased productivity **What do you dislike about Capterra?** I didn’t find any flaws for myself, so I recommend it **What problems is Capterra solving and how is that benefiting you?** I do written and oral translations from Spanish into Russian and vice versa, it helped me find clients and do my job efficiently ### 32. MY Review On Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya S. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Capterra?** Best thing about Capterra is that, Reviews are Verified and written by actual users of software. Capterra pay you with gift card for your honest review on there platform. **What do you dislike about Capterra?** I dont have personal dislike about Capterra, but Review process is need to speed up this will help users to get feedback little faster. Pricing price is little inaccurate of some software. **What problems is Capterra solving and how is that benefiting you?** As a user of Capterra i got to know about new software every time as they also keep updating you through mail. I can compare prices with different software at one platform which make my choice easy for best software for my business. ### 33. Review On Capterra **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj M. | Business Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Capterra?** Best thing about capterra is that it is free to use, it is up to date with software information and it is easy to use. Capterra has large data base of softwares at one place. **What do you dislike about Capterra?** Some areas which can be improved such as some software information and pricing can be inaccurate it can be due to update in software. **What problems is Capterra solving and how is that benefiting you?** Capterra is helping me to compare diffrent software with pricing and features, which suits for my business. capterra also keep updating about software through email. Capterra pays me with gifts card for my reviews. ### 34. Trusted reviews, customer service not good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Capterra?** If you use a lot of software it's a good way yo share your experience, the reviews are easy to make and don't take time, some reviews are rewarded are it's really nice **What do you dislike about Capterra?** The customer service is not good and it lacks transparency on the rewards feature, I was giving my reviews of all the software that I used and at some point, I stopped being rewarded even that they were sending emails about the rewards **What problems is Capterra solving and how is that benefiting you?** It's good for companies and users, for companies it's a good way to share the product and real reviews with customers, and for those who uses the software it's a good way to share honest opinions and sometimes get a reward for it ### 35. tool of experience **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka J. | Human Resources Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Capterra?** i love to use this tool and solved my problems **What do you dislike about Capterra?** no dislike and just my netwrk issue thats it server slow **What problems is Capterra solving and how is that benefiting you?** Capterra allows users to discover a wide range of software solutions catering to different business needs. This can save time and effort in researching and identifying suitable software options. ### 36. Best Tools used for finding best tool for your organisation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Capterra?** Capterra is a very useful tool to decide and compare various tools you can think. This is one of the best tool to find the best suit application you can use in your organization **What do you dislike about Capterra?** Nothing to dislike about Capterra. But some times the review are being removed without any notice and the capterra team is working to overcome this, rest all works perfectly fine **What problems is Capterra solving and how is that benefiting you?** Capterra is able to benifit our organisation by helpin us to find the best in industy mechanical tools and its been a grate find for us. This helped us to save lot more time and cost for us. ### 37. Genuine Experience Reviews And Response Based On Using capterra **Rating:** 4.5/5.0 stars **Reviewed by:** AKSHAY C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Capterra?** Capterra helps the customers to have the reviews and experiences gained by the consumers (the customers who are already using the products) based on their daily workday in professional life. **What do you dislike about Capterra?** It's hard to find, but all I want to say is that every product in this world needs regular updates t catch up with the rapidly IT evolving aspects of the products. **What problems is Capterra solving and how is that benefiting you?** Capterra help to provide customers with the product's genuine and correct quality and features. It helps both ways means time and cost. It also provide quick inside of the product. ### 38. My Experience with Capterra **Rating:** 4.0/5.0 stars **Reviewed by:** TUREEN PUNIT G. | Corporate Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Capterra?** Capterra is a great platform that has helped me make software purchase decisions a lot of times. The sign up process is easy and the platform itself is easy to navigate as well. They do have a nice incentive program wherein they reward the reviewers with gift cards for each approved review. **What do you dislike about Capterra?** I love using Capterra for my software search and have been a reviewer there for quite sometime now. I have faced no problems while using Capterra for my business needs. **What problems is Capterra solving and how is that benefiting you?** As a key decision maker Capterra has helped me take better purchase decision and hence facilitated a smooth software implementation. As a reviewer, I feel elated to be able to provide my opinions and insights on the software I use. In my opinion it is a great platform for reviewing and software search purposes. ### 39. Great platform to voice your opinions **Rating:** 4.5/5.0 stars **Reviewed by:** Sahar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Capterra?** It's a biased free platform where you can express your thoughts about software that you use on a daily basis as part of your day job or other activities. **What do you dislike about Capterra?** I have Nothing bad to report about Capterra. **What problems is Capterra solving and how is that benefiting you?** It helps businesses decide the best software. ### 40. Helpful platform for software search **Rating:** 4.0/5.0 stars **Reviewed by:** Izabela J. | Process Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Capterra?** Capterra is a helpful platform for searching and selecting software across multiple categories. It is also a nice platform for reviewing softwares and sharing our insights with other users. **What do you dislike about Capterra?** One thing that bugs me about Capterra is the time their team takes to approve the reviews after the user has posted them. It takes them almost 3 weeks to check and approve the reviews. I hope that they will start approving the reviews a little faster in the future. **What problems is Capterra solving and how is that benefiting you?** Capterra helps me search, compare and selsct the most reliable software that suits my business needs. As a reviewer, it allows me to share my insights on the software that I use and earn from those reviews, which adds to my user experience and encourages me to use the platform. ### 41. One of the best platforms for reviewing software! **Rating:** 4.5/5.0 stars **Reviewed by:** Hassan K. | Member Experience Associate, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Capterra?** I like its extensive database of software vendors and products. The platform offers a comprehensive list of software solutions. The user interface is easy to navigate and allows users to search for and compare products by features, user ratings, and pricing. **What do you dislike about Capterra?** It's a great platform, but the customer service leaves much to be desired. You might be waiting for a long time for a response to an inquiry which is a bit frustrating. **What problems is Capterra solving and how is that benefiting you?** I can review software for an incentive which is a win-win situation, encouraging honest, professional reviews and helping buyers decide if the software fits their needs. ### 42. A decent platform for writing and finding reviews! **Rating:** 4.0/5.0 stars **Reviewed by:** Namarata G. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Capterra?** Capterra is a decent platform for writing reviews and contributing our insights. It has an attractive incentive policy for writing reviews. The sign up process was easy and quick. I like using Capterra to browse softwares before making a purchase decision. **What do you dislike about Capterra?** Capterra is a good platform for choosing softwares and writing reviews. I just hope they improve their customer service aspect as it can be frustrating sometimes. **What problems is Capterra solving and how is that benefiting you?** Capterra has been beneficial in helping us find reliable software in a specific category. Their team has been supportive while helping us select a suitable business software. I find its incentive program to be quite engaging as a reviewer. Capterra has incentivised me well for reviewing the software I use for my work. ### 43. Trusted Reviews but Delayed Reward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Capterra?** Capterra reviews has always been trusted and are only approved with all the due diligence. One can easily rely on their reviews for making a decision in making software purchase. It has helped me in making many decisions easier. **What do you dislike about Capterra?** From a buyers perspective, Capterra has helped in making decisions but when it comes to incentivized reviews it takes eternity to approve and release incentives offered. **What problems is Capterra solving and how is that benefiting you?** Has been using Capterra both as a Buyer and Reviewer and overall it has been good experience in making purchases and selecting the right software for the organisation. ### 44. Capptera rev **Rating:** 5.0/5.0 stars **Reviewed by:** Majd A. | Senior Change Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Capterra?** Find the right software for your business. Easy to use snf free. **What do you dislike about Capterra?** Some reviews are biased. The site is not always up-to-date **What problems is Capterra solving and how is that benefiting you?** I can find the right software for my business ### 45. Best software and business services **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Senior Inside Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2023 **What do you like best about Capterra?** It is the best service provider in terms of software and business. **What do you dislike about Capterra?** Nothing as of now,everything seems to be good about Capterra when it comes to service providing **What problems is Capterra solving and how is that benefiting you?** Providing best software services and easing out the work brings a lot of smooth workflow in daily life ### 46. Honest review of Capterra.com **Rating:** 5.0/5.0 stars **Reviewed by:** Saleem S. | Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Capterra?** however, they leave off that they channel postings by 'Supported.' This implies the items are recorded in the specific request offered - beginning with the most noteworthy bidder. Different stages might introduce supported postings by adding a couple to the highest point of an appropriately positioned results page arranged by the regular survey - not making the _entire_ results page simply promotions. In addition, they utilize dull examples to increment click-throughs to paid postings by making the fundamental posting join - which opens more subtleties on non-supported postings - go straightforwardly to your site. Since the majority of the time the client was attempting to click more subtleties (read your surveys), they will perpetually skip, getting back to Capterra to tap the right "See subtleties" connect all things being equal - with your financial promotion plan a couple of bucks lighter. **What do you dislike about Capterra?** The reviews could take more time than expected before showing up as distributed, and you might in all likelihood, never get to see your audits, even on your dashboard, after thinking of them, except if distributed. Regardless of whether your surveys were handled, this absence of criticism can deter. **What problems is Capterra solving and how is that benefiting you?** Before exchanging programming, I have a selection of choices to go for with their standards in view, so I understand what I'm up for, and indeed, this supports me in settling on high-risk choices. I expected to switch programming for a video proofreader, so I used Capterra, and I'm happy it smoothed my emotional cycle. I decided on the best decision. ### 47. Reviews That Matter. Also Incentives **Rating:** 4.5/5.0 stars **Reviewed by:** Faiz R. | Assistant Manager, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Capterra?** Capterra helps users like us make healthy decisions by reading reviews of the software I want to try, which are suitable and, most importantly, fruitful for my organization. Not only Capterra gives valuable information, but it also incentivizes offers in exchange for your honest reviews. **What do you dislike about Capterra?** The only thing to dislike about Capterra is their time taken to process a review given by a user is much longer as comapred to G2. If sources are verified users then it they should work around their time. **What problems is Capterra solving and how is that benefiting you?** Capterra has helped me making important decision in deciding my reruitment software to implement in my organisation. It has helped in achieving ROI and making fruitful decisions. ### 48. Good place for dropping software related reviews online **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Capterra?** Capterra is very good at dropping software reviews; it is straightforward to drop reviews with good functionality **What do you dislike about Capterra?** capterra is easy to use but has very few integration options with less functionality and server issues, also doesn't provide gift cards in many promised cases . **What problems is Capterra solving and how is that benefiting you?** It is a very good place to drop by and find software reviews. Also, it helps in finding software-related user information. ### 49. Captivational Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Saviour E. | Transcriptionist, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2022 **What do you like best about Capterra?** The reviews are not just anonymous but are from people, users of those software and services, and are honestly served to ensure that readers get to make informed decisions from them. The reviewers are vetted and verified to ensure that novices or just any random person write to promote an app or software. Capterra allows for time to vet each review before publishing so published reviews are thoroughly screened before they appear and this provides confidence for users and viewers to make informed decisions. **What do you dislike about Capterra?** The reviews might take longer than usual before appearing as published and you may never get to see your reviews , even on your dashboard after writing them, unless published. this lack of feedback as to whether your reviews were processed or not can be discouraging. **What problems is Capterra solving and how is that benefiting you?** before switching software, have a choice of options to go for with their criteria in view, so I know what I am up for and honestly, this goes very helpful for me in making high-risk decisions. I needed to switch software for a video editor, I utilized Capterra and I'm glad it smoothed my decision-making process. I made the right choice. ### 50. Gift card warning **Rating:** 2.0/5.0 stars **Reviewed by:** Alan T. | Service Director, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Capterra?** Setup was quick and easy and the reviews are (mostly) clear and concise. **What do you dislike about Capterra?** They send out incentive links, and reviews written and published by clicking a link earn the reviewer a gift card. (It does not matter if the review is positive or negative). There are many documented instances of reviewers writing reviews after following a link and Capterra failing to honor their own process. It seems a bit ironic that a site that says "trust us" would act like that. If reviewers need to be "tricked" into writing reviews, it does raise questions about the legitimacy of what is on the site. **What problems is Capterra solving and how is that benefiting you?** It is challenging to get a real picture of how software "delivers" that does not come from the software provider. Capterra provides a window to see how real people and companies experience the software and that has real value (when it can be trusted). ## Capterra Discussions - [How many reviews can you do on Capterra?](https://www.g2.com/discussions/how-many-reviews-can-you-do-on-capterra) - 1 comment, 1 upvote - [H](https://www.g2.com/discussions/capterra-h) - 1 comment, 1 upvote - [What is Capterra used for?](https://www.g2.com/discussions/what-is-capterra-used-for) - 1 comment, 1 upvote - [How well and often do you prefer for the use of Capterra](https://www.g2.com/discussions/how-well-and-often-do-you-prefer-for-the-use-of-capterra) - 1 comment, 1 upvote - [Do you agree with me that it is not suitable as a platform to express your review of any application?](https://www.g2.com/discussions/do-you-agree-with-me-that-it-is-not-suitable-as-a-platform-to-express-your-review-of-any-application) - 2 comments, 1 upvote - [View Capterra pricing details and edition comparison](https://www.g2.com/products/capterra/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+04%3A46%3A14+-0500&secure%5Bsession_id%5D=198559a1-863b-4bb2-bd45-da432a059687&secure%5Btoken%5D=7be40909eb2002e77bb8bec93e4328da91b99ed96e094ff94d2867c5a2572c16&format=llm_user) ## Capterra Features **Review Platform** - Review Search - Review Platform - Product Content - Research Reports - Category and Product Taxonomy ## Top Capterra Alternatives - [SourceForge](https://www.g2.com/products/sourceforge/reviews) - 4.3/5.0 (67 reviews) - [TrustRadius](https://www.g2.com/products/trustradius/reviews) - 3.5/5.0 (40 reviews) - [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) - 4.1/5.0 (10 reviews)