I like that Canix is compiling as much information as possible into one place. In the past year, Canix has taken our suggestions and requests, and worked toward making the program even more robust to suit our needs. Its steadily working towards becoming what we really need, and I think what their original vision probably is. We are excited as more releases make features more usable for us, and are glad to help build with Canix. I think with a little time, this will become an all in one platform for us. Review collected by and hosted on G2.com.
Canix still has a ways to go for the sake of package history readability, and non cannabis inventory tracking. UPDATE. These things are getting better, especially in non cannabis inventory. Review collected by and hosted on G2.com.
102 out of 103 Total Reviews for Canix
Overall Review Sentiment for Canix
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Intuitive interface, making it easy to learn and navigate. This is a big plus, especially in an industry with complex regulations and workflows. Canix integrates with Metrc, the track-and-trace system used in many states, streamlining compliance and reducing the risk of errors. Review collected by and hosted on G2.com.
Like any software, Canix can experience occasional glitches or bugs. While these are often resolved quickly, they can still disrupt operations and cause frustration. System allows for a template to be built for Metric but doesn't directly generate a printable manifest document. Review collected by and hosted on G2.com.
What I love most about Canix is the ability to search and enter multiple tag#'s at one time. I believe they call this the continuous scanning function. For example, if I need to create a transfer, you can continuously add all the item tag's for the transfer into one field. You can also copy multiple items from an Excel list and paste it into the field. Unlike Metrc, where you can only search one at a time. Review collected by and hosted on G2.com.
What I dislike the most about Canix is not having the ability to fully execute transfers all within Canix. You can only create templates and then have to finish the process in Metrc. However, I believe this is a limitation of Metrc sharing API info. Review collected by and hosted on G2.com.
I love how tailored the software is into integrating with METRC. It makes alot of the overly complex, and painful tasks in METRC, smoother, faster, and easier for everyone who uses it. It also makes it easy to look at historic data at a glance to find whatever you may be looking for. The developers are motivated and quick to work on any bugs, and implement solutions the community is needing. This has instilled confidence further confidence into us for continuing to use Canix as our primary solution to working with METRC. Review collected by and hosted on G2.com.
As before. encountering the random odd bugs. With that in mind, support is still very FAST, and should be an example of how software support should be. If you also have any features you want added, they make it easy to submit them, and usually add the features everyone needs in a timely fashion.
The only other gripe I could have, is that most of the solutions are focused on a more broad scale, as opposed to small operational things that could be done for each state. However this would be incredibly difficult at scale to do. Review collected by and hosted on G2.com.
Canix stays up to date with latest compliance regulations and API's. You can actually do everything in canix and not have to go in metrc rarely. This is by far my favorite program to use with the BEST customer service!
Recently they have made even more updates making it so you don't have to go into metric at all. The tracking for reports that Canix has is unmatched and even left out state inspector impressed with the data! Review collected by and hosted on G2.com.
Honestly nothing! Canix customer service is always super fast to fix any issues; they really help tailor your experience to be personal and how it can be used best for your company.
Over the years Canix has truly listened to ideas to make the platform better or more effiecent. We love Canix and the simplicity it adds to our daily cannabis lives! Review collected by and hosted on G2.com.
As a frequent user of Metrc, canix has made making multiple packages and adjustments much easier. The ability to spilt multiple packages at once has made my days go by much faster. Having the options to apply things to all packages when making numberous packages cuts the time in half as it would compare to do them in Metrc. Also making transfer templates and having Driver information saved has also made processes much smoother and easier. Their customer support is always available when needed! Review collected by and hosted on G2.com.
One thing I noticed is that it does take a few minutes to refresh and resync data. I do wish we had the ability to do all actions in canix like we can in metrc like discontinuing packages. Review collected by and hosted on G2.com.
As the main systems administrator for Canix in my facility, I can honestly say that my understanding and appreciation of the complexity of this ERP system have grown significantly since our implementation. I had the opportunity to oversee the final phase of the integration process, which involved training our associates on the new processes and protocols. Serving as the primary point of contact with the support team, I can sincerely attest that the training modules and online resources provided by Canix made the learning process interactive and far less daunting than many of us had initially feared.
One aspect we particularly enjoy is the regular product updates email. The information is not only enlightening but also extremely beneficial in our day-to-day operations. Furthermore, the quick turnaround time for ticket resolution has been a highlight of our experience. We greatly appreciate their prompt response and the quality of customer service; it is truly top-notch and consistently leaves us feeling supported.
I must also take this opportunity to give a special shout-out to the dedicated Canix Support Team. Their professionalism and expertise have made my experience nothing short of positive. During my three-year tenure working closely with some incredibly committed associates, I have seen firsthand how they go above and beyond to ensure our needs are met. For instance, their proactive approach in coordinating with the Engineering Team to prioritize our tickets has been invaluable in avoiding production delays. They have even gone as far as to set up weekly Canix meetings for ticket follow-ups and discussions, which has fostered a collaborative environment.
Overall, I believe I speak for everyone in my facility when I say that Canix is exceptionally user-friendly. It has enabled us to maintain compliance with the Arizona Department of Health Services, making our state audits a breeze, thanks to the data integrity and confidence we have in the system. I wholeheartedly recommend Canix to any organization looking to streamline their operations and enhance their overall efficiency. Review collected by and hosted on G2.com.
As a multiple facility organization, we have consistently faced challenges related to the download speeds of our package views. This review aims to address the concerns raised by team members regarding these inefficiencies, particularly in relation to our extensive inventory.
Upon investigation, from Canix and internally we found that the primary reason for these slow download speeds is the sheer size of our inventory. With a vast number of packages and associated data points, the system's performance can suffer, particularly during peak usage times. While some degree of slow performance is to be expected given our scale.
To combat these challenges, we have implemented regular monthly and quarterly data cleaning initiatives. These efforts are designed to streamline our databases, removing unnecessary or outdated information that may contribute to slower access times. Although these measures have shown some improvements, it is clear that further enhancements are necessary. Review collected by and hosted on G2.com.
I enjoy the ease of transitioning between various tasks in our day to day operations. The aesthetic is pleasing compared to something like METRC, and offers great features that help us manage our harvests, inventory, manufacturing, and sales in a single interface. We use Canix every day, multiple times a day for all aspects of our harvesting, and sales. I am starting to utilize it more for our NCI tracking and managing, as well as the Task Management to better allocate our labor. It easily integrates with other services we use like LeafLink, and the API is relatively simple to pull data straight into a spreadsheet. We implemented Canix years prior now and it was a simple process to start our tracking. We have had little need for contacting customer support, but when we did they provided quick and efficient solutions. Review collected by and hosted on G2.com.
The cost is somewhat high, although I understand why with so many different facets and functions that can be utilized. There is a learning curve, but is manageable once you get the hang of things. Review collected by and hosted on G2.com.
I enjoy how easy the process of creating Trade Sample has gotten since switching to Canix for the task it makes creating and tagging single units a breeze and helps with the flow and time managment of creating Trade Samples in general Review collected by and hosted on G2.com.
My one issues with Canix is something small which is the ability to tag items as Trade Sample wihtout having to pull a single from a package if I was able to tag items as Trade Sample without having to create a new tag it would save so much time Review collected by and hosted on G2.com.
As a daily Canix user, I appreciate the ease of navigation. I think my favorite feature is the ability to customize your own page. It makes things feel less cluttered and you only have to see what you are currently working with. I started using Canix only a few months ago and I feel pretty confident in how things work. It's very easy to learn. Review collected by and hosted on G2.com.
When closing out a package, it is no longer possible to go back into it. Review collected by and hosted on G2.com.
The best part about Canix is that they are innovative and willing to actually listen to customer feedback and requests! In my experience, the user has to adapt their workflow to the program used. With Canix, they adapt to my requests with user updates. It's a very reassuring feeling to see your requests come to fruition. The user experience is getting better and better. Keep doing what you're doing Canix! Review collected by and hosted on G2.com.
Not many downsides with the improvements they are consistently implementing. I've been actively using Canix for three years and have definitely witnessed the growth and stability of this company moving toward the right direction. Review collected by and hosted on G2.com.
