Our nonprofit organization uses Campsite on a daily basis. We offer multiple programs each month and Campsite allows me the ease of registration and capture data with ease. The data piece is crucial for our grant efforts and makes a difference. The customer service is top-notch and easy to reach. Review collected by and hosted on G2.com.
Campsite can be overwhelming at first. There are several menu pages so knowing where to navigate can be a challenge when looking for something specifically. Review collected by and hosted on G2.com.
23 out of 24 Total Reviews for CampSite
Overall Review Sentiment for CampSite
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I have been using Campsite since 2015 and am very happy with it. I use it for camper enrollment and staff applications. Both parents and staff give positive feedback about their experience. Also, customer service is excellent. It was very easy to transitition from my previous camp managment software to Campsite. Review collected by and hosted on G2.com.
We offer extended care and Campsite is not able to automatically bill familes for hours used. I would like to be able to automate the process of billing for extra time used. Review collected by and hosted on G2.com.
It handles all of the most complicated parts of summer camp registration with ease (medical information and forms, multiple enrollment years, online registration, hiring of staff).
Registration is customizable and granular and able to handle strange quirks. The advanced reporting feature is incredibly thorough and modular, and can help us pull just about anything we need.
The service team is so helpful and prompt, and never hesitates to walk us through questions in detail. Review collected by and hosted on G2.com.
It doesn't have a robust enough solution for conferences and rentals for the shoulder seasons. The current offerings are not adequate for the number of type of events we run, so we use a third software for that. We'd love to one day integrate.
The program module does not take data from custom forms, so even though we have an activity form, we have to fill out the activity fields manually for each camper which is time consuming and tedious. Review collected by and hosted on G2.com.
I really like the advanced reports function. You are able to customize reports about your campers or staff to pull any information you might need. We used advanced reports a lot! Its easy to add fiters and fields and customzie it to your needs. You can save these reports to revisit at any time. You can download and export them into excel. If you need to know things like how many campers are coming from a specific location or how many campers ride bus B. you can also use it to figure out who still has outstanding paperwork or an outstanding balance. its great! Review collected by and hosted on G2.com.
Some of the financial/billing pieces were a little confusing when I first started using campsite. After watching some videos and some time using it now I have little to no difficulity. Any time I have run into an issue I have been able to figure it out through the FAQ or help center under the support tab Review collected by and hosted on G2.com.
Without a doubt, the customer service. No matter the issue, their repsonse is timely and accurate. From the first training session to my last call for help, I've always felt valued. I'm quite certain I've never waited more than minutes for a response. Not only that, they always follow up to be sure my problem has been resolved. Review collected by and hosted on G2.com.
We've been so overwhelmingly pleased with CampSite that I hate to even answer this question. If I have to knit-pick, I guess I could say that I wish session dates rolled over to the corresponding weeks for the next year, instead of rolling over to the exact dates. Making the date changes myself costs a whopping five minutes of my time. Review collected by and hosted on G2.com.
All the different modules that let us manage campers, staff, documents, medicals, finance, and now even donors for non-profits! Nothing is worse than having to spread out your operations to different platforms, the best thing about CampSite is that it is all in one, and they are constantly adding new features and modules that change with the times and new technologies and media. Review collected by and hosted on G2.com.
There really is nothing I technically dislike about CampSite. Review collected by and hosted on G2.com.
The enrollment management, ability to see who has read/opened emails; parent portal and advanced reports. Review collected by and hosted on G2.com.
We have a wishlist of custom functionality that not everyone needs that we'd like to deploy and that's not easy as they are improving the software and putting resources towards other add ons to the functionality. Review collected by and hosted on G2.com.
Our favorite thing about Campsite is their responsivness. They take time to listen and adjust when needed for their clients. They are prompt and willing to help any time we need them. They system is user friendly and customisable to our brand, which I love. Review collected by and hosted on G2.com.
It's not as "fancy" as some of the larger more expensive companies but it meats our needs well for our size and capacity. Review collected by and hosted on G2.com.
Easy to do annual set up. Easy to use for admin staff as well as health office and coordinators Review collected by and hosted on G2.com.
financial data from camp site does not alligh with our agency reporting requirements, but its worth the extra work to stick with camp site. camp site treats financials by family, our agency requires us to report by individual campers. Review collected by and hosted on G2.com.
Campsite is such a wonderful resource and tool to help manage large groups of individuals whether you are a camp group or even a school group with multiple levels. It has everything you can think of. I especially love the email feture where you can communicate to all the families and students/campers with easy email templates or simply create emails yourself. Review collected by and hosted on G2.com.
I think the only thing I can say I dislike about campsite is sometimes the user interface seems a bit slow and outdated. The main screen is modern but then when going into certain parts in the website, it reverts to its original layout. Review collected by and hosted on G2.com.
The user-friendly aspects are far and away the most important thing, however, the capacity for everything it can do for us has greatly influenced our team's time, and allowed for a much more professional and safe program. I can't say enough about it Review collected by and hosted on G2.com.
There are already so many financial options, the only thing that we would like is for a better way to speak directly to our other systems to integrate the finances more seamlessly. Review collected by and hosted on G2.com.
