HH

Haley H.

Employee Engagement & Internal Communications Specialist, Americas

Enterprise (> 1000 emp.)

12/23/2021

"Campaign Monitor is easy for wide campaigns"

4.5/5

What do you like best about Campaign Monitor?

How easy it is to import contacts for specific campaigns. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

I dislike that you have to pay per campaign instead of a monthly fee. Review collected by and hosted on G2.com.

AE

Verified User in Events Services

Small-Business (50 or fewer emp.)

1/27/2022

"Good email campaign manager that is always getting better (but could use further improvements)"

4/5

What do you like best about Campaign Monitor?

Campaign and list management is very well done. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The email builder, while good for basic emails, is limited for more customised designs – I'd really like to be able to edit the horizontal padding and insert custom HTML. Review collected by and hosted on G2.com.

UG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/29/2021

"Easy to use"

4.5/5

What do you like best about Campaign Monitor?

The platform is easy to use , super easy to navigate it give you control over your email at your convenience it allows you to send target content to a large number of subscribers Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The price is a little higher for a small company trying to get their feet on or those new to the marketplace. I wish there are package it are pocket friendly especially for student Review collected by and hosted on G2.com.

Recommendations to others considering Campaign Monitor:

Make sure the price is okay with your company Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

With this tool we can be able to train many people at once to send out emails some will review those emails while some will just create the content we can use and they dont have to be working at the office to do that Review collected by and hosted on G2.com.

KS

Kelly S.

Graphic Designer

Mid-Market (51-1000 emp.)

5/3/2021

"Campaign Monitor is a Great Asset for Any Business"

4.5/5

What do you like best about Campaign Monitor?

I love that Campaign Monitor is for the novice coder. By that, I mean that you don't have to know how to code email templates to use this website. The different template options are great - I can choose any template and customize it to my liking. You can upload photos and change the fonts to match your company's branding. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Campaign Monitor is somewhat restrictive in the sense that you can't upload custom fonts. A person can only use what's in the Campaign Monitor database. The given templates can also be kind of rigid in how much someone can customize them. Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

Campaign Monitor is great for quickly sending out emails - no coding experience required. You can upload lists quickly, view data from those opened emails, etc. Someone can add multiple users to a Campaign Monitor account. It's just a great program overall for sending out attractive-looking emails quickly. Review collected by and hosted on G2.com.

JW

James W.

Marketing Specialist

Mid-Market (51-1000 emp.)

7/13/2021

"The king of email marketing automation."

5/5

What do you like best about Campaign Monitor?

Templates ; Campaign Monitor provides myself and my team mates with hundreds of professionally looking templates to choose from, for our email marketing campaigns. This has allowed me as a non-technical user to be able to launch email campaigns without needing to create email designs from scratch.

Marketing automation ; For me, I rate Campaign Monitor as the king when it comes to email marketing automation. Using its visual journey designer, we have been able to create unique customer journeys, which ensures that customers receive timely emails whenever they take certain actions on our website or mobile app. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Very glad with my Campaign Monitor experience. Although I think its not too good integration with a lot of third party applications, has sometimes been a problem. Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

Campaign Monitor serves as a cost effective and efficient way to reach out to our customers quickly, in real time. Campaign Monitor allows us make use of triggers, thus letting us contact customers via emails , at the point where-in they are likely to make a purchase from us, as against waiting to contact them on weekends through our weekly email newsletters. Review collected by and hosted on G2.com.

SH

Susan H.

Marketing & Business Development Manager

Mid-Market (51-1000 emp.)

4/27/2021

"Easy, best in class emails"

5/5

What do you like best about Campaign Monitor?

I have found campaign monitor to be a great tool. As a non IT expert I have found it easy to set up and use. The online support and team have been helpful to guide me through everything and Campaign Monitor continues to provide information and tips on an ongoing basis.

Being based in New Zealand I did wonder what the support would be like in my timezone, but have found this to be no problem. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Very happy with Campaign Monitor. I would like to learn more about creating and inserting GIF's. There are probably instructions for this - I just havent looked at them yet! Review collected by and hosted on G2.com.

Recommendations to others considering Campaign Monitor:

Think about what you want to achieve with campaign monitor and set out a schedule of what you intend on sending out. Also think about what materials you have available as the content will make or break your emails. How will you get email contacts and generate these on an ongoing basis? Review the frequency of your emails - sometimes less is more. Give it a try and review the online help for any questions you might have, chances are there is something there that will answer your questions. Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

Campaign monitor has been a cost effective solution for promoting our tips to our customers via email. As we are not a retailer, our objectives might be different to other companies looking for direct sales. Emails to our customers keep our customers engaged with our brand and provide opportunities for us to extend usage occations. The design is professional and our open rates remain very high. Our customers comment that they love our newsletters, in fact they call it a magazine!

Based on our success of external emails we have recently now started an internal company newsletter.This has ensured that everyone has a good knowledge of what is happening in our business. Review collected by and hosted on G2.com.

WM

Winna M.

Public Relations Specialist

Small-Business (50 or fewer emp.)

12/15/2021

"Great option"

5/5

What do you like best about Campaign Monitor?

This tool is one of the best platforms for email marketing. It's easy to use, has great designs, segmented audiences, and provides good analytics. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

No major kinks or dislikes that would deter me from using the platform. One area where they fall short is the inability to do AB testing. Review collected by and hosted on G2.com.

UM

Verified User in Music

Small-Business (50 or fewer emp.)

12/30/2021

"Versatile and Easy to Use"

5/5

What do you like best about Campaign Monitor?

Easy to change settings based on your needs Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Issues with my campaigns going to SPAM on occasion. This is correctable. Review collected by and hosted on G2.com.

Recommendations to others considering Campaign Monitor:

It's an inexpensive and easy-to-use platform. Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

I don't do typical marketing emails. I need to send individual similar requests, regularly to the same people, changing some key points. I find it very helpful and time-saving with Campaign Monitor. Review collected by and hosted on G2.com.

DK

Diana K.

Sales and Marketing Analyst

Enterprise (> 1000 emp.)

6/23/2021

"Automated email marketing, made easy."

4.5/5

What do you like best about Campaign Monitor?

Templates - Campaign Monitor provides me with tens of professionally designed templates, to choose from for my organizations email marketing campaigns. Having access to this templates, ensures that I do not need to design email templates from scratch.

Easy to build - Campaign monitor uses a drag and drop design for email campaigns. With this, I am able to edit existing templates to meet my taste and immediate marketing needs, by simply dragging and dropping elements.

Insights - For me,this is the strongest part of Campaign monitor. Using provisions like A/B testing and data provided by Campaign monitor, we are able to determine what part of our email marketing strategy is working and what part of it needs to be improved on. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Campaign Monitor doesn't provide stock photos and has very poor integration with existing social media platforms. Review collected by and hosted on G2.com.

CC

Cosmin Constantin C.

Marketing Executive

Small-Business (50 or fewer emp.)

12/21/2021

"Is easy to use just like any other platform for creating emails"

3.5/5

What do you like best about Campaign Monitor?

Nothing in particular to be honest is similar to other platforms I used to create emails Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The way you copy and paste content it changes the font Review collected by and hosted on G2.com.