![Karl L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karl L.")
KL

Karl L.

IT Director

Small-Business (50 or fewer emp.)

2/3/2023

"A simple marketing tool for simple needs"

4/5

What do you like best about Campaign Monitor?

Campaign Monitor is your tool to manage a few lists and send simple emails with the drag-and-drop template editor. It can be an excellent first tool to start marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

I've been using Campaign Monitor for more than twelve years, and it did not evolve that much compared to other comparable tools for SMBs. It's basic, and you need time to learn how to utilize the functions other than sending a simple mail. If your data become more complex year over year, you might struggle to continue to use this product. For example, segmentation can be limited while your needs are growing. Review collected by and hosted on G2.com.

What problems is Campaign Monitor solving and how is that benefiting you?

We had multiple contact lists for different communications needs, so the list management and the drag-and-drop templating were useful. Review collected by and hosted on G2.com.

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Response from Michelle Slifcak Villa of Campaign Monitor

[Editedit](https://www.g2.com/survey_responses/campaign-monitor-review-7671073/official_response/edit)

We're glad to hear that Campaign Monitor has been helpful for managing your contact lists and creating simple email campaigns. We understand the importance of scalability as your needs change, and we are continuously working to enhance our product to accommodate more complex requirements.

Validated ReviewerIncentivizedSource: G2 invite

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4.1 out of 5 · Verified reviews from real users

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