Top 10 CallTower Alternatives & Competitors

Top 10 Alternatives to CallTower Recently Reviewed By G2 Community

#1

RingEX
By RingCentral
(1,035)4.1 out of 5
Optimized for quick response
RingCentral is a cloud-based business phone system
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
Try for free
Reviewers say compared to CallTower, RingEX is:
More expensive
See all RingEX reviews
#2

Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Optimized for quick response
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
Try for free
Reviewers say compared to CallTower, Dialpad Connect is:
Easier to set up
More usable
Easier to admin
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#3

Nextiva
By Nextiva
(3,243)4.5 out of 5
Optimized for quick response
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
Get a quote
Reviewers say compared to CallTower, Nextiva is:
More expensive
Better at support
Slower to reach roi
See all Nextiva reviews
#4

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
Get a quote
Reviewers say compared to CallTower, Genesys Cloud CX is:
Slower to reach roi
More usable
Easier to admin
See all Genesys Cloud CX reviews
#5

Zoom Workplace
By Zoom
(56,091)4.5 out of 5
Optimized for quick response
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
Get a quote
Reviewers say compared to CallTower, Zoom Workplace is:
Easier to set up
Easier to admin
More usable
See all Zoom Workplace reviews
#6

GoTo Connect
By GoTo
(1,295)4.4 out of 5
Optimized for quick response
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
Try for free
Reviewers say compared to CallTower, GoTo Connect is:
Easier to admin
Easier to set up
Easier to do business with
See all GoTo Connect reviews
#7

Intermedia Unite
By Intermedia
(349)4.5 out of 5
Optimized for quick response
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
Get a quote
Reviewers say compared to CallTower, Intermedia Unite is:
Easier to set up
Easier to admin
More usable
See all Intermedia Unite reviews
#8

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
• Call Center Infrastructure (CCI)
Try for free
Reviewers say compared to CallTower, 3CX is:
Easier to admin
Easier to set up
More usable
See all 3CX reviews
#9

8x8 Work
By 8x8 Cloud Communication
(720)4.2 out of 5
Optimized for quick response
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Categories in common with CallTower:
• UCaaS Platforms
• VoIP
Get a quote
Reviewers say compared to CallTower, 8x8 Work is:
Slower to reach roi
See all 8x8 Work reviews
#10

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Optimized for quick response
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with CallTower:
• Call Center Infrastructure (CCI)
Get a quote
Reviewers say compared to CallTower, Talkdesk is:
Slower to reach roi
Easier to admin
Easier to set up
See all Talkdesk reviews