Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated CallShaper Alternatives

CallShaper Reviews & Product Details

Nimfa B.
NB
Customer Service
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CallShaper?

An easy way to communicate and to address my issues/concern in a timely manner Review collected by and hosted on G2.com.

What do you dislike about CallShaper?

Long waiting. However,this is just rare since they have enough heads to cover the queue Review collected by and hosted on G2.com.

What problems is CallShaper solving and how is that benefiting you?

All! all concerns and issues regarding a certain products,etc.its the best way to address it asap Review collected by and hosted on G2.com.

CallShaper Overview

What is CallShaper?

Welcome to CallShaper – Harnessing the Power of the Cloud for Greater Sales Efficiency For sales-based call centers, where margins are so tight, it’s all about closing. Thanks to CallShaper, inbound or outbound call center directors can have a dynamic, highly flexible platform that enables sales agents to focus on making the sale. Thanks to CallShaper’s flexibility, call center directors who are managing multiple vendors from multiple locations can have everything they need on one platform that offers 99.999% reliability. And when it comes to reporting, CallShaper has no equal in providing real-time transparency. With CallShaper, clients quickly find that they are better able to manage efficiencies at the sales rep level – and make more money!

CallShaper Details
Languages Supported
English
Show LessShow More
Product Description

CallShaper provides a Cloud Based Hosted Dialer solution that blended dialing, various outbound dialing algorithms including predictive; multiple lines per agent, full recording with QA features such as Whisper& Barge, and Built-in Scorecards to increase the performance of agents, get the most out of lead sources, and improve bottom line.


Seller Details
Year Founded
2012
HQ Location
Perry Hall, MD
Twitter
@CallShaper
55 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

AT
Overview Provided by:

Recent CallShaper Reviews

Sandy L.
SL
Sandy L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Callshaper is the by far a great tool!"
What I like is that Call Shaper makes everything so easy. Even if you're a newbie or not tech-savvy like me. Every detail, tab, and function is eas...
Earvie P.
EP
Earvie P.Mid-Market (51-1000 emp.)
4.0 out of 5
"One of the best tools"
it is easy to navigate, and update! it has all the tools needed to complete our tasks.
Dean C.
DC
Dean C.Small-Business (50 or fewer emp.)
5.0 out of 5
"It was fine. Easy to use."
It's user-friendly. It's very easy to use and the wordings are comprehensive.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

CallShaper Media

Answer a few questions to help the CallShaper community
Have you used CallShaper before?
Yes

4 out of 5 Total Reviews for CallShaper

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
4 out of 5 Total Reviews for CallShaper
4.8 out of 5
4 out of 5 Total Reviews for CallShaper
4.8 out of 5

CallShaper Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Sandy L.
SL
Customer service representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about CallShaper?

What I like is that Call Shaper makes everything so easy. Even if you're a newbie or not tech-savvy like me. Every detail, tab, and function is easy to find and I guarantee you one of the best tools for making a call. Also, it is easier to connect with the Customer Support. Review collected by and hosted on G2.com.

What do you dislike about CallShaper?

I can't think of a negative side of Call Shaper because it's by far the best but I can give a suggestion instead. It would be best if the buttons or tabs were larger. Review collected by and hosted on G2.com.

What problems is CallShaper solving and how is that benefiting you?

Once the phone call is in, the script automatically pops up, real time! Review collected by and hosted on G2.com.

Earvie P.
EP
Customer Service Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about CallShaper?

it is easy to navigate, and update! it has all the tools needed to complete our tasks. Review collected by and hosted on G2.com.

What do you dislike about CallShaper?

I don't have any dislikes to the platform as it always made our job easy. Review collected by and hosted on G2.com.

What problems is CallShaper solving and how is that benefiting you?

Any customer's concerns. We can easily cater to them using this tool. Review collected by and hosted on G2.com.

Dean C.
DC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CallShaper?

It's user-friendly. It's very easy to use and the wordings are comprehensive. Review collected by and hosted on G2.com.

What do you dislike about CallShaper?

None that I could think of. I'll write a review when I see something that I dislike about it, but right now, there isn't. Review collected by and hosted on G2.com.

What problems is CallShaper solving and how is that benefiting you?

Simply for call tracking. It gives me the data I need. Review collected by and hosted on G2.com.

Smita P.
SP
Operations Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about CallShaper?

Very user-friendly, easy-to-understand dialer.

dialer management

local touch bucket

will able to suppress a bit of issue persisting due to spam that totally cannot be overcome but it will not affect productivity because of call shaper Review collected by and hosted on G2.com.

What do you dislike about CallShaper?

nothing till the time we have used everything was perfect and they use to make changes if you needed anything Review collected by and hosted on G2.com.

What problems is CallShaper solving and how is that benefiting you?

nothing Review collected by and hosted on G2.com.