Call Tracker Reviews & Product Details

The best thing I like about Call Tracker Software is that it helps to identify the name of every call before its connected which helps in acknwoledging the person already before talking itself. Review collected by and hosted on G2.com.

The thing which I don't like about Call Tracker is that it automatically gets started even if there is no internet and then sometimes it takes time to get connected to the call, which is time-consuming and annoying sometimes. Review collected by and hosted on G2.com.

It provides detailed insights into the effectiveness of marketing campaigns in generating phone calls and this enables businesses to make informed marketing decisions based on the campaign performance data. Review collected by and hosted on G2.com.

There are a few aspects that could be improved:

1. Limited customization options for Reports

2. Call recording limitations

3. Integration limitations with other plateforms Review collected by and hosted on G2.com.

Call Tracker is very beneficial for teams to identify where the call is coming from so that you can accurately invest your marketing dollars. It also helps smake sure customer service is up to par. Review collected by and hosted on G2.com.

It takes a bit of time to set up and keep up-to-date while utilizing this service. Training staff to understand and manage the system also takes time considering different numbers are tied to the organization. Review collected by and hosted on G2.com.

The advanced call routing options and IVR system are the best features of Call Tracker. Also it can be integrates with other CRM systems. Review collected by and hosted on G2.com.

Call tracking accuracy, data synchronization along with technical glitches are some of the drawbacks of Call Tracker. Review collected by and hosted on G2.com.

YOu can track all your calls in one single platform Review collected by and hosted on G2.com.

I wish they would go down on the price. I know they give us discounts when you sign p for a longer time but I think adding a nice discount would help Review collected by and hosted on G2.com.

The call recordings are clear and let me listen to past customer calls. It helps me to train my team and gives us perspective on what customers want. The call recordings have also made it easy to highlight important points in phone call conversations and identify common issues customers have. Review collected by and hosted on G2.com.

Everything functions well. I would just suggest a feature that lets you add notes to specific calls to make training easier. I will also have to explore more the product to be able to give an advanced observation Review collected by and hosted on G2.com.

I like that Call Tracker scales well and that I can use tracking numbers for individual campaigns. It makes it easy to identify the channels that are actually generating calls. The interface is simple and the call summary reports are accurate and helped me fine-tune the way I advertise my business. Review collected by and hosted on G2.com.

I only got a certain amount of toll-free numbers and then had to pay to get more. It was not expensive, but I didn’t realize I would need so many. Review collected by and hosted on G2.com.

We market for a few businesses and use Call Tracker’s white-label service to help our clients attribute their calls. It’s helpful to show the success of marketing with accurate reports. I like the shared inbox for better communication. Our clients and we are satisfied with the features and the service in general. Review collected by and hosted on G2.com.

They could diversify the features. There are some functions like form tracking that we have to do using different software, and it would be easier just to have it all on one interface. Review collected by and hosted on G2.com.

The integrations are inclusive. I appreciated the hands-on customer support that made it easy to set up my account and customize my dashboard. The call reports are easy to navigate and use to make changes. A good overall experience. Review collected by and hosted on G2.com.

Many of the usages need to be set up by yourself. They're helpful, but I would have liked it to be automatically set up instead of having to do it manually. Review collected by and hosted on G2.com.

It gives us a practical way of managing phone numbers on Google Ads and our landing pages. The Google Ads and Google Analytics integrations are useful and gave us data on our call traffic and ad campaigns. The dynamic number insertion is effective. Review collected by and hosted on G2.com.

It would be better if the interface didn’t rely so heavily on side menu options and just showed every feature and usage from the get-go. Review collected by and hosted on G2.com.