---
title: Calabrio WFM Connector Reviews
meta_title: 'Calabrio WFM Connector Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Calabrio WFM Connector works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Calabrio WFM Connector Reviews
**Vendor:** Avtex  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Calabrio WFM Connector
The Calabrio WFM Connector for PureConnect from Avtex provides a Windows Service that consumes real time and historical statistical data from PureConnect and provides it to the Calabrio WFM premise or cloud platform. The service uses the IceLib SDK to pull data from Pure




## Calabrio WFM Connector Reviews
  ### 1. Experience with Calabrio WFM connector

**Rating:** 4.0/5.0 stars

**Reviewed by:** Siva K. | Real Time Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Calabrio WFM Connector?**

It is a great tool to measure agents' activity

**What do you dislike about Calabrio WFM Connector?**

It has bit a of lag and latency issues, not recording accurately sometimes

**What problems is Calabrio WFM Connector solving and how is that benefiting you?**

It is solving our KPI data for agents like adherence, logins etc



- [View Calabrio WFM Connector pricing details and edition comparison](https://www.g2.com/products/calabrio-wfm-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+09%3A58%3A41+-0500&secure%5Bsession_id%5D=08636b1c-1c91-43c4-8cab-10710c09eac7&secure%5Btoken%5D=0357d5ee543ee79b14f6bff4b0ee5ed97be7e383aea8ad9deaf8c0b6c017e5be&format=llm_user)

## Calabrio WFM Connector Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making