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222 Cacoo Reviews

4.5 out of 5
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222 Cacoo Reviews
4.5 out of 5
222 Cacoo Reviews
4.5 out of 5

Cacoo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CacooQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Cacoo?

With Cacoo it has been better for our team to design the architecture of existing and new applications, we can collaboratively expose our ideas, we have had a better vision of what we want to develop and we have made life easier for new team members when they need to learn about our applications.

The functionality of integrating with Wiki is great for creating documentation with diagrams. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

It would be amazing to have a manner to mark things inside the diagrams, this could help us in the presentation of diagrams to the team. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers feedback. We are above delighted to hear that Cacoo is helping your team with your work and making your life easier, considering it the best tool.

Our team is constantly working on improving the product, so we appreciate your suggestions about marking inside diagrams, and we will consider them.

Poltekkes M.
PM
expert system information
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

conceptual creation of system design, can be used by conducting evaluations from various users and making revisions to improve the system design quickly and interacting directly with other users. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making it difficult when analyzing system improvements with other users. Review collected by and hosted on G2.com.

Tej P.
TP
Team Lead iOS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
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What do you like best about Cacoo?

Cacoo stands out for its user-friendly interface and easy-to-use design tools, making it accessible even for those with little to no experience in creating diagrams. It supports real-time collaboration, which is perfect for teams working remotely or brainstorming together. I also appreciate the variety of templates it offers for different types of diagrams, whether you're working on flowcharts, mind maps, or network diagrams. Sharing and embedding diagrams is smooth, and integrations with other tools like Google Drive and Slack are a plus. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The main drawback is that some advanced features, like more sophisticated diagram elements or exporting to certain formats, are only available in the paid version. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Tej,

Thank you for your review, we love to hear our customers opinion. Great to hear that Cacoo helps you with real-time team collaboration, and that you find our features and integrations to be very useful too.

Thank you for your valuable feedback on plans and features as well, our team will review and consider it.

Mike R.
MR
Marketing and CX manager
Small-Business(50 or fewer emp.)
Validated Reviewer
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Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

It gets the job done for a very fair price. Im using it for years and still love it. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue. Review collected by and hosted on G2.com.

Manu A.
MA
Customer Relationship Management Lead
Small-Business(50 or fewer emp.)
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What do you like best about Cacoo?

I have been using this tool for my business, and I must say, its ease of use and implementation are outstanding. The interface is intuitive, allowing me to get started quickly without a steep learning curve. I frequently utilize it for various tasks, and it has consistently met my needs.

The range of features is impressive, covering everything from basic functionalities to more advanced options that enhance productivity. Integration with other tools is seamless, making it easy to incorporate into my existing workflows. Overall, I highly recommend this tool for anyone looking for a reliable solution that is both user-friendly and feature-rich. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

One downside of Cacoo is that its advanced features can be overwhelming for new users, Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Manu,

Thank you for your detailed review! We are delighted to hear that you find Cacoo interface intuitive, and that the features that we offer help you with effective team collaboration and projects visualization.

Thank you for your feedback on new users experience and features as well, our team will review and consider it.

Verified User in Translation and Localization
UT
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Intuitive and easy to use User Interface. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Can't think of anything right now as the tool continues to show it's worth. Review collected by and hosted on G2.com.

Aristides C.
AC
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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Translated Using AI
What do you like best about Cacoo?

What I like about this platform is that you can create diagrams very easily, it has an incredible ability to adjust diagrams and templates to the needs of our company. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I consider very few things that I don't like about this platform, it really seems that everything is aligned with what I have required from this tool and I feel satisfied. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Aristides C,

Thank you for your review, we love to hear our customers feedback. It's great to hear that you have such a positive experience with Cacoo and you find it easy to use and helpful to your company's needs.

Thank you for taking the time to review our product as well.

SD
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Cacoo?

I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates.

I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up." Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult to find your place when you come back to a diagram because there's no anchor starting point. It also makes it more difficult to export documents in a viewable format for clients. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo
(Original )

Hi Sarah,

Thank you for sharing your positive experience with Cacoo! We're glad to hear that you find it affordable and customizable for mapping out automated workflows.

Although the new sheets are borderless by default, users can still create borders by changing the sheet size in the settings. You can customize the sheet size or use one of the preset sheet sizes.

To switch back to your starting point in the infinite "free-size" canvas, you can always use the "Shift+1" shortcut, which will take you to the diagram you are working on.

We appreciate your support and will work on continuing to improve our product!

Nela V.
NV
No/Low Code Developer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo has proven to be an excellent addition to my professional toolkit. Its user-friendly interface makes navigating and creating complex diagrams effortless and appealing to both beginners and seasoned users in the field of level design for software. The platform's extensive range of features, including real-time collaborative editing, and compatibility with other tools I use as a developer on my daily tasks, ensures that all diagramming needs are met precisely and efficiently. The overall quality and functionality of Cacoo, especially the high-caliber output of the diagrams, makes it a highly recommendable tool for anyone needing a reliable and effective diagramming solution. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The most notable drawback of Cacoo is the limitations imposed on the free plan. Users with basic access find themselves restricted in terms of the number of diagrams they can create and the features they can use. While this is a common practice in many SaaS platforms, it can be a downside for those who are not ready to commit to a paid plan. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

Dear Nela V,

Thank you for your detailed review, our customers feedback is very important to us. We love to hear you have such a great experience with our product, specially that you find Cacoo to be user friendly and an excellent tool for your work and that you find it valuable for diagramming and collaboration.

Thank you for sharing your thoughts about our Free plan, we will definitely consider them in our future product improvements.

Verified User in Automotive
IA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Diagramming tools and addition of templates and addition of timer Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Story map template auto prioritizing help when you drop another sticky note on top of an existing one. Need the ability to quickly re-prioritize sticky notes as we stack rank (check out MIRO's implementation) . Really helps move the discussions along quickly when the tool is able to help update drawing. Also wish Cacoo user story maps had jira integration. That'd make it easier to turn tasks or stories from the story map into backlog items. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo.

Thank you for your suggestions on story maps, sticky notes and integrations, our team will review and consider them. Please also find attached a link on how to add Backlog issues via Cacoo sticky notes with the Backlog and Cacoo integration.

See how Cacoo improved