Best Software for 2025 is now live!
View the Winners
Cacoo
Editedit
Play Video
Cacoo
By Nulab Inc.
Show rating breakdown
4.5 out of 5 stars
See all 222 Cacoo reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by Cacoo.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact Cacoo

Cacoo Reviews & Product Details - Page 3

Editadmin

Cacoo Overview

Editedit
What is Cacoo?

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo's intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo's user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently.

Cacoo Details
Product Website
Discussions
Languages Supported
English, Japanese
Show LessShow More
Product Description

Create diagrams online and collaborate in real-time with your whole team.

How do you position yourself against your competitors?

Ease of use: Cacoo’s intuitive interface ensures users can dive in and start creating without a steep learning curve. The platform has consistently been voted as easy to use and is applicable across various industries.

Robust collaboration features: With built-in video call and chat functionality, Cacoo facilitates seamless collaboration among team members, no matter where they are located.

Extensive template selection: Users can choose from thousands of ready-to-use diagram templates, covering a wide range of popular diagrams such as mind maps, flowcharts, and AWS diagrams. Users also have the freedom to create custom diagrams.

Flexible plans and pricing: Cacoo offers competitive and flexible plans and pricing options, making it accessible to teams of all sizes and budgets.

Exceptional support: Cacoo's support team has consistently been recognized for its support that goes above and beyond, providing assistance through online chat, email, and a dedicated online community forum.

Seller Details
Seller
Nulab Inc.
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,232 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Description

Nulab is a leading innovator in collaborative software solutions, offering project management, issue tracking, and cloud-based diagramming tools to over 1.2 million customers worldwide. The company’s user-friendly tools, including Backlog, Cacoo, and Nulab Pass, support team collaboration at multiple stages of the creative lifecycle.

ST
Overview Provided by:
Shinsuke Tabata

Recent Cacoo Reviews

Mike R.
MR
Mike R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excelent, easy to use"
It gets the job done for a very fair price. Im using it for years and still love it.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Architect design is better now"
With Cacoo it has been better for our team to design the architecture of existing and new applications, we can collaboratively expose our ideas, we...
Read more
Poltekkes M.
PM
Poltekkes M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Using library for conceptual system design"
conceptual creation of system design, can be used by conducting evaluations from various users and making revisions to improve the system design qu...
Read more

Cacoo Pricing

Free
Free
Pro
$6.00
Per Month
Team
Starting at $6.00
Per Month
Education
Starting at $9.00
3 Users Per Month
See all 4 Cacoo pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Cacoo Media

Cacoo Demo - Video Chat
Alongside live collaboration and live chat, Cacoo also provides video chat so that you can easily discuss ideas with your collaborators. This function allows collaborators to have online meetings that take place right within a diagram.
Cacoo Demo - Template Library
Create quick and efficient diagrams using the templates pre-loaded into Cacoo. There are diagram templates for wireframing, flowcharts, brainstorming, planning, software engineering, and more. Besides these default template options, you can create your own custom templates and save them for re...
Cacoo Demo - AWS Template
Easily create AWS architecture diagrams online with Cacoo. Automatically generate professional cloud architecture diagrams with official AWS icons and shapes, and import your infrastructure directly into Cacoo to quickly get an accurate picture of your current architecture.
Cacoo Demo - Performance Review Template
Use Cacoo's template for annual employee performance reviews or to track progress on a personal goal. This template helps both employees and managers by providing a simple, structured way to organize their thoughts beforehand and guide the conversation during the review.
Cacoo Demo - UML Sequence Diagram Loop
Use Cacoo's extensive collection of UML templates, shapes, and notations. Create use case diagrams, sequence diagrams, class diagrams, activity diagrams, and more. A UML Sequence Diagram Loop visually represents a system to help you understand, modify, maintain, or document it.
Cacoo is an online whiteboard and diagramming tool designed for real-time collaboration.
Play Cacoo Video
Cacoo is an online whiteboard and diagramming tool designed for real-time collaboration.
Play Cacoo Video
Play Cacoo Video
Play Cacoo Video
Play Cacoo Video
Editedit

Official Downloads

Answer a few questions to help the Cacoo community
Have you used Cacoo before?
Yes

Video Reviews

Review by Eduardo Enrique H.
Cacoo review by Eduardo Enrique H.
Play Cacoo review by Eduardo Enrique H.
Very practical program
See all video reviews

222 Cacoo Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
222 Cacoo Reviews
4.5 out of 5
  • Sort By:
    G2 Sort
222 Cacoo Reviews
4.5 out of 5
  • Sort By:
    G2 Sort

Cacoo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CacooQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Shunsuke H.
H
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

You can draw both architecture diagram and er diagram with one tool. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Everytime you generate er diagram from table definition, each table locates different places on screen and it takes some time for you to find tables. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Before I found Cacoo, I used diagram.io and google slides. You can draw architecture diagram with them. But I wanted a tool to generate an ER diagram from existing table definition of PostgreSQL and Cacoo can do it. So it was a big plus for me. In addition to that, Cacoo has built-in Azure Icons and that was really helpful when drawing architecture diagram. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Cheryl Qian of Cacoo
Editedit

Hi Shunsuke,

We're thrilled to hear that Cacoo has been a valuable tool for your architecture and ER diagram needs. Your feedback about the table placement in the ER diagram is noted, and we will work on enhancing this aspect for a better user experience.

Helpful?
Share
Admin Approval Link
Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I like Cacoo as the templates offered are easy to work with. It also looks very professional and well designed so that the end user has a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Some specific templates are not available yet, but I'm hoping that they will be in the near future. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Templates in Cacoo makes work so much easier. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Joanna Latarska of Cacoo
Editedit

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and its templates.

Thank you for your feedback on adding more templates as well, we will share your feedback with our team. Please also find attached an article on creating custom templates in Cacoo, in addition to the ones available in our templates library.

See how Cacoo improved
Helpful?
Share
Admin Approval Link
Verified User in Research
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

It's easy to use, and still the outcome is very good-looking and a perfect fit for a great paper or presentation. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The free version is already okay for generating good diagrams, but is still limited in terms of exportability or functionalities. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo allow me to create great diagrams quickly. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Joanna Latarska of Cacoo
Editedit

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a positive experience with Cacoo and it helps you to create great diagrams quickly.

Thank you for your feedback on the Free plan export file formats as well, our team will review and consider it.

Helpful?
Share
Admin Approval Link
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo is Miro, Mural, and Whimsical without the higher price tag. Easy to use, easy to share and teach clients how to add comments, easy for non-technical staff members to figure out, and the best part...FRACTION of the price of the others that do the same thing...it is a no brainer: go with Cacoo!! Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Wish it had more templates like for database architecture and more sitemap options, but honestly, overall, I have no complaints. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

visually representing workflows, architecture of applications, sitemaps, and brainstorming. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Joanna Latarska of Cacoo
Editedit

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and you find it easy to use and share with your clients.

Thank you for your feedback on adding more templates as well, our team will review and consider it.

Helpful?
Share
Admin Approval Link
Alexis M.
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo is a very user-friendly flow builder tool. It works great for my team to share the page with a link. We like being able to turn the link on and off when we need to. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Zooming in and out and navigating the large page can be a little cumbersome. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

We needed a tool to be able to show flows charts to clients. Cacoo works for us since we can easily build flows and share them with a private link. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Cheryl Qian of Cacoo
Editedit

Hi Alexis,

We're glad to hear that Cacoo is working well for your team and that you find it user-friendly. We appreciate your feedback about the zooming and navigating experience, and we'll take that into consideration for future improvements. Thank you for choosing Cacoo for your flow chart needs!

For help with Cacoo shortcuts like zooming and navigating, you can access this shortcuts help page:

https://support.nulab.com/hc/en-us/articles/8253435920665-Shortcut-keys

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Cacoo?

It lets me plan on a project collvoratively with my team. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

UI can be difficult at times i.e. connecting multiple shapes Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Well we usually plan out a project first before doing it, and we do it in Cacoo along with my team. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Joanna Latarska of Cacoo
Editedit

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo and it helps you to collaborate on projects with your team.

Thank you for your feedback on Cacoo's UI as well, our team will review and consider them.

Helpful?
Share
Admin Approval Link
JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I like how the workspace seamlessly supports both diagrams and whiteboard functionality. The sharing and collaboration works really well and also supports video. I also enjoy that you can have multiple pages in one space. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I think the way text size is handled could be more automatic based on its hosting shape or box. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

We're looking at a viable alternative to Lucid chart given how expensive the product is, Cacoo ticks many of the boxes as a viable solution Review collected by and hosted on G2.com.

Show More
Show Less
Response from Jelena Djukic of Cacoo
Editedit

Dear John S,

Thank you for your review, we are always happy to hear our customers opinion. We love that Cacoo is helping you in your work and collaboration with your team and we are delighted to hear you have such a great experience with our product.

We are currently working on text enhancements and you will be notified about that update, thank you sharing the feedback.

Helpful?
Share
Admin Approval Link
HY C.
HC
Digital Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I like Cacoo because It is really easier to create flowchart and quick prototyping designs. The way it works is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

One thing that I am tiring of it is about performance slowness as there are many items design on a sheet. Thus, when selecting some designs it would take longer time I've to wait. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo solves many problems of my works regarding to system features & requirements review, business process flows and UI clarification. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Jelena Djukic of Cacoo
Editedit

Thank you for your review, we love to hear our customers feedback. We are delighted to see that you are having such a great experience with Cacoo and that it helping you solve the problems of your works, and above delighted to hear you are recommending Cacoo to your colleagues.

We are constantly improving our product and we have seen your feedback about the slowness, so our team will review and consider it. Thank you for that as well.

Helpful?
Share
Admin Approval Link
Vince D.
VD
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I like that it is easy to get started working with and the UX is fairly intuitive compared to other bigger tools out there.

I use it multiple times a week and it is part of the service offering that my company has. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Not much to note here. I'd just like the ability to group comments together with other elements. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Process automation blueprinting

Entity relationship diagramming

Funnel mapping

Sales pipeline automation mapping

Marketing automation mapping Review collected by and hosted on G2.com.

Show More
Show Less
Response from Jelena Djukic of Cacoo
Editedit

Dear Vince D,

Thank you for your review, we are always happy to hear our customers feedback. We love to hear that you have such a great experience with Cacoo and that you find it user friendly and use it multiple times a week.

Our team is constantly working on improving the product, so we appreciate your suggestions grouping comments, and our team will consider them.

Helpful?
Share
Admin Approval Link
Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Easy of using the tool. Helps in quickly building diagrams Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Should have option to put custom icons, like some tool icon etc. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Help quickly build arch. diagrams which helps end user to explain the flow Review collected by and hosted on G2.com.

Show More
Show Less
Response from Joanna Latarska of Cacoo
Editedit

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you find Cacoo easy to use and it helps you to create diagrams quickly.

Thank you for your feedback on custom icons, our team will review and consider it. Please also see the link to 'More icons and shapes library' attached where you can find more application icons.

See how Cacoo improved
Helpful?
Share
Admin Approval Link

Cacoo Comparisons

Compare Draw.io vs. Cacoo
Compare Draw.io vs. Cacoo
CacooVSDraw.io
Compare Lucid Visual Collaboration Suite vs. Cacoo
Compare Lucid Visual Collaboration Suite vs. Cacoo
CacooVSLucid Visual Collaboration Suite
Compare Creately vs. Cacoo
Compare Creately vs. Cacoo
CacooVSCreately
Compare Cacoo ratings to similar products

Top Rated Cacoo Alternatives

Lucid Visual Collaboration Suite
(6,122)
4.5 out of 5
Creately
(1,319)
4.4 out of 5
Miro
(7,612)
4.7 out of 5
See all Cacoo Alternatives

Explore More

PCB Design Software
Google Cloud BigQuery reviews
Code Climate Velocity
Anti Money Laundering (AML)
Quasi Contract
Corporate Culture
Best 3D Modeling Software
Natural Language Understanding (NLU)
Pros and Cons Details
Cacoo
Contact Cacoo