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Cacoo Reviews & Product Details - Page 2

Cacoo Overview

What is Cacoo?

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo's intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo's user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently.

Cacoo Details
Product Website
Languages Supported
English, Japanese
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Product Description

Create diagrams online and collaborate in real-time with your whole team.

How do you position yourself against your competitors?

Ease of use: Cacoo’s intuitive interface ensures users can dive in and start creating without a steep learning curve. The platform has consistently been voted as easy to use and is applicable across various industries.

Robust collaboration features: With built-in video call and chat functionality, Cacoo facilitates seamless collaboration among team members, no matter where they are located.

Extensive template selection: Users can choose from thousands of ready-to-use diagram templates, covering a wide range of popular diagrams such as mind maps, flowcharts, and AWS diagrams. Users also have the freedom to create custom diagrams.

Flexible plans and pricing: Cacoo offers competitive and flexible plans and pricing options, making it accessible to teams of all sizes and budgets.

Exceptional support: Cacoo's support team has consistently been recognized for its support that goes above and beyond, providing assistance through online chat, email, and a dedicated online community forum.


Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,232 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Description

Nulab is a leading innovator in collaborative software solutions, offering project management, issue tracking, and cloud-based diagramming tools to over 1.2 million customers worldwide. The company’s user-friendly tools, including Backlog, Cacoo, and Nulab Pass, support team collaboration at multiple stages of the creative lifecycle.


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Recent Cacoo Reviews

Mike R.
MR
Mike R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excelent, easy to use"
It gets the job done for a very fair price. Im using it for years and still love it.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Architect design is better now"
With Cacoo it has been better for our team to design the architecture of existing and new applications, we can collaboratively expose our ideas, we...
Poltekkes M.
PM
Poltekkes M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Using library for conceptual system design"
conceptual creation of system design, can be used by conducting evaluations from various users and making revisions to improve the system design qu...
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Cacoo Media

Cacoo Demo - Video Chat
Alongside live collaboration and live chat, Cacoo also provides video chat so that you can easily discuss ideas with your collaborators. This function allows collaborators to have online meetings that take place right within a diagram.
Cacoo Demo - Template Library
Create quick and efficient diagrams using the templates pre-loaded into Cacoo. There are diagram templates for wireframing, flowcharts, brainstorming, planning, software engineering, and more. Besides these default template options, you can create your own custom templates and save them for re...
Cacoo Demo - AWS Template
Easily create AWS architecture diagrams online with Cacoo. Automatically generate professional cloud architecture diagrams with official AWS icons and shapes, and import your infrastructure directly into Cacoo to quickly get an accurate picture of your current architecture.
Cacoo Demo - Performance Review Template
Use Cacoo's template for annual employee performance reviews or to track progress on a personal goal. This template helps both employees and managers by providing a simple, structured way to organize their thoughts beforehand and guide the conversation during the review.
Cacoo Demo - UML Sequence Diagram Loop
Use Cacoo's extensive collection of UML templates, shapes, and notations. Create use case diagrams, sequence diagrams, class diagrams, activity diagrams, and more. A UML Sequence Diagram Loop visually represents a system to help you understand, modify, maintain, or document it.
Cacoo is an online whiteboard and diagramming tool designed for real-time collaboration.
Play Cacoo Video
Cacoo is an online whiteboard and diagramming tool designed for real-time collaboration.
Play Cacoo Video
Play Cacoo Video
Play Cacoo Video
Play Cacoo Video

Official Downloads

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Video Reviews

222 Cacoo Reviews

4.5 out of 5
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222 Cacoo Reviews
4.5 out of 5
222 Cacoo Reviews
4.5 out of 5

Cacoo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CacooQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Daniela R.
DR
Coordenadora de marketing
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

How things are clear and easy to get! The dashboard being unlimited is so good to create free.

The way I can share with others to join my project is really good. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I always confuse the “shapes” and “icons” buttons because of their symbols. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

I was able to diagram the entire structure of an new APP and the entire gamification process that will be used in this. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Daniela R,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on the toolbar icons as well, we will pass it on to our team to review.

FS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Cacoo?

Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, and remote team capabilities enhance communication. The platform's integration features make it an indispensable tool for boosting team efficiency and project success. It's such a great tool that I've never even needed to use customer support yet, even though I'm sure it is amazing. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Perhaps the lack of diverse shapes for wireframing is a minor issue. Other than that, there isn't much to complain about. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo proves instrumental in addressing our company's remote teams flowchart and wireframe challenges. Its user-friendly interface and diverse diagramming options facilitate seamless creation, collaboration, and sharing. With real-time editing and remote team capabilities, Cacoo enhances our efficiency, ensuring clear communication and streamlined workflows. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Fabio,

Thank you for your feedback! We're glad to hear that you find Cacoo easy to use and implement, with seamless visual collaboration and diverse diagramming options. We appreciate your suggestion about adding more diverse shapes for wireframing. Our team is working on adding more shapes to the library to enhance the usage experience.

Chi Cong N.
CN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo is very easy to draw because follow reason:

1. Drag & Drop are easy and precision when using

2. UI & UX are fine and clearly

3. Many template and useful Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

When i create smartphone mock up screen i cant add action to button to link it on others screen. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Develop new feature to add action into wireframe. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Chi Cong N,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo UI & UX clear to use and our templates useful too.

Thank you for your feedback on adding action features to wireframe templates, our team will review and consider them. As an alternative, please see the attached article on how to link objects in Cacoo.

See how Cacoo improved
Ana Luna P.
AP
CUX designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I like that it is intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

It is difficult to share designs with people who are not registered with the same company Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

It allows me to design conversational flows and makes it easy for someone else to leave me feedback comments, or vice versa. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Ana Luna P,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on sharing the diagrams as well. Diagrams can be shared with people outside of your organization via a public link, please see the attached link that explains it in more detail.

See how Cacoo improved
DIEGO JOSE R.
DR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Easy to use. It has several graphic organizer options. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

At first I was a little lost. They should create a tutorial when making your first graphic. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

It helps me with my university work. It helps to not take up so much of my time making a graph. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Diego Jose R,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on the first diagram tutorial as well, please find a link to our video tutorials attached. We also offer demo calls that help to get started with Cacoo and creating diagrams.

See how Cacoo improved
MV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo has been an absolute game-changer in my workflow, meriting an enthusiastic 8 out of 10 rating for its outstanding capabilities. The platform's intuitively designed interface is a standout feature, facilitating the quick creation of intricate diagrams without a complex learning process. Integrations with storage applications are also a great plus to bring images directly. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Limitation of uploading images over 512k in the free version of the platform. It imitates how much I can try before purchasing the plan. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Diagraming my ideas in a quick and effective way, with tools easy to learn and use, the friendly and minimal interface helps to keep my focus in the process of diagramming. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Marianela,

We're pleased to hear that Cacoo has been a valuable tool for quick and effective diagramming in your workflow. We appreciate your feedback about the limitation on image uploads in the free version and will certainly consider it as we work to improve the user experience.

Edward Z.
EZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Cacoo, una herramienta líder en la creación de diagramas, ofrece ventajas notables. Con su interfaz intuitiva y colaborativa, facilita la creación de diagramas profesionales en tiempo real. Ofrece una amplia variedad de plantillas y formas personalizables, promoviendo la eficiencia en la visualización de ideas y proyectos de manera sencilla y efectiva. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Aunque Cacoo es una herramienta sólida, presenta algunas limitaciones. La versión gratuita tiene funciones básicas, y para acceder a características avanzadas, es necesario suscribirse. Además, la velocidad de carga puede ser lenta en conexiones más débiles, afectando la experiencia del usuario en entornos con ancho de banda limitado. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Casi no he presentado ningun problema ha sido una herramienta de gran utilidad para mis trabajos universitarios Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Edward,

Thank you for sharing your experience with Cacoo. We understand the limitations of the free version and the impact of slower loading speeds. We're continuously working to improve the user experience.

PQ
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

It has many organizer options and is very versatile. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

At first I got lost trying to find the organizers. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

It helps me to be able to make graphics faster and in a simpler way. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Pablo Q,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a positive experience with Cacoo and it helps you to make graphics easier and faster.

Thank you for your feedback on the user experience as well, our team will review it.

Marco G.
MG
Doctoral Researcher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

Quickly to learn how to use it, and still the results are outstanding Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Some feature which are quite useful are not for free Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

I used Cacoo for creating diagrams and figures for my paper. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Marco G,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo easy to use and it gives you outstanding results.

Thank you for your feedback on the features and pricing as well, our team will review and consider it.

CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Cacoo?

I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most most professional charts of the lot. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so that a longer with more placeable shoulders could be created easily. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo allows me to make a large number of our organisational charts and diagrams in one place. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Charles,

Thank you for your feedback! We appreciate your suggestion about the line options and connecting lines, and we'll make sure to pass it along to our product team for consideration.