C2CRM Reviews (74)

Reviews

C2CRM Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of C2CRM, highlighting how it effectively adapts to their specific business needs. Many appreciate its intuitive interface, which simplifies daily tasks and enhances productivity. However, some users note that the mobile experience could be improved, as it is less user-friendly compared to the web version.

Pros & Cons

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siva kumar a.
SA
siva kumar a.
"Affordable, Reliable CRM with Seamless Integration"
4/5
What do you like best about C2CRM?

I appreciate how C2CRM provides reliable and accurate information efficiently. Its user-friendly platform allows easy data management. C2CRM is affordable and offers market reliability. I like the reduced headcounts and cost savings it enables, along with advanced AI features that smoothen operations, data privacy, and comprehensive dashboard for all data. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

I find that C2CRM needs to update its software to align with new technologies. Review collected by and hosted on G2.com.

Saniya S.
SS
Saniya S.
Sales
Mid-Market (51-1000 emp.)
"Highly Customizable CRM That Adapts to Your Business Needs"
5/5
What do you like best about C2CRM?

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

For teams that are often out of the office or rely heavily on mobile access, Review collected by and hosted on G2.com.

Harsh D.
HD
Harsh D.
Product Researcher
Mid-Market (51-1000 emp.)
"Useful for Lead Calculations, But Needs Better Usability"
2.5/5
What do you like best about C2CRM?

It provides me in lead calculations and even in accounting Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

It is less user-friendly and sometimes requires manual work Review collected by and hosted on G2.com.

AD
Aaron D.
.NET Developer
Small-Business (50 or fewer emp.)
"Best Service"
5/5
What do you like best about C2CRM?

I am frequently C2CRM for Customer Relationship

A great tool to manage multiple roles in Customer Relationship, Ease of Integration and

Ease of Implementation, Ease of use is the key Feature of C2CRM Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Sometime it gets complicated to use C2CRM. They can work on customer support for their clients. Review collected by and hosted on G2.com.

Kanishk D.
KD
Kanishk D.
Sales Manager
Mid-Market (51-1000 emp.)
"Great product"
5/5
What do you like best about C2CRM?

Better to use with bugs with timely disposition Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Takes time to get refresh when the lead get disposed Review collected by and hosted on G2.com.

Sattwik M.
SM
Sattwik M.
Review Freelancer(Specialist)
Mid-Market (51-1000 emp.)
"It's great and proven software for Customer Relationship Management"
5/5
What do you like best about C2CRM?

C2 CRM platform is very easy to use and it is also a value for money product for our company. After using this product our growth has increased up to 8 to 10% so we are happy with their products and hope our company will continuously make new collaborations with c2crm Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I experience to use this seamlessly. Review collected by and hosted on G2.com.

TD
Tara D.
Small-Business (50 or fewer emp.)
"Great Sales tracking tool and User friendly!"
4.5/5
What do you like best about C2CRM?

My position with my company entails mainly cold calling, Lead Generation. Customized to our business model, C2 has assisted me with building a solid pipeline, which allows me to track all of my leads and run successful email drip campaigns. Tons of tools and support are available to improve my daily tasks consistently. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

The only downfall was the way Outlook and the C2 Calendar coincide. We found our way around it to where it still worked for our team. Outside of that, C2 is constantly making new changes every month! Review collected by and hosted on G2.com.

Krunal S.
KS
Krunal S.
Sales coordinator
Small-Business (50 or fewer emp.)
"Affordable Management Tool"
5/5
What do you like best about C2CRM?

It is great service provider and it is useful for sales pipelines, marketing &customer interactions Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

it takes timeto resolve regarding the CRM Solutions Review collected by and hosted on G2.com.

PM
Paul M.
Small-Business (50 or fewer emp.)
"We have been with C2CRM since 2018 and they have been fantastic!"
4.5/5
What do you like best about C2CRM?

The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new functionality and technology integrations. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

There isn't anything to dislike. With customization, you have to understand development can take some time to complete, test and implement. In the big picture, you need to know what your deliverable dates are and what you need immediately and what can be implemented and tweaked on an ongoing basis. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"C2 provided the support we were looking for and were extremely flexible and easy to work with."
5/5
What do you like best about C2CRM?

It was able to be customized to meet the needs of our specific industry. It's also intuitive to a sales person making it a quick learn. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

I would like to see an online or written guide book on how the different functions work so I don't always have to call and take notes. Review collected by and hosted on G2.com.