C-Desk Pros and Cons

Not a bad service desk application and this can be used for other organizations (not just IT). You can set up which services you want done and then allocate them to other people on your team, they get a notification and can do it on their own time. Review collected by and hosted on G2.com.

C desk can sometimes be a bit laggy and I wish it updated quicker Review collected by and hosted on G2.com.

This is an easy to use program that can be used across different parts of our organization. Review collected by and hosted on G2.com.

I've found nothing yet that I dislike about the module. Review collected by and hosted on G2.com.

It has multiple modules like

1. E-logs

2. CRM for external and inter clients

3. Task management

4. Document repository

5. Process monitoring

6. Multimedia repository

7. Calendars & Events

8. Notice management

9. Surveys & Polls

10. Asset life cycle management

Are some of the best ones

This is an easy to use application. Its lite version can be accessed by most smart phones. It has an inbuilt chat application which is an effective communication tool. The built in SLA levels bring about a sense of accountability in the organization. Review collected by and hosted on G2.com.

Nothing as of now but I am sure there will be new features added in a period of time as per customer feedback. Review collected by and hosted on G2.com.