C-Desk
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C-Desk
By Chamunda Tech Net Services Pvt Ltd
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4.2 out of 5 stars
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C-Desk Reviews & Product Details - Page 2

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C-Desk Overview

Editedit
What is C-Desk?

This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.

C-Desk Details
Discussions
C-Desk Community
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Product Description

This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.

Seller Details
Seller
Chamunda Tech Net Services Pvt Ltd
Year Founded
2005
HQ Location
Mumbai,
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Mahesh M.
MM
Overview Provided by:
Mahesh Mehta
Business Development Manager at Chamunda Tech-Net Services Pvt. Ltd.

Recent C-Desk Reviews

SG
Steven G.Enterprise (> 1000 emp.)
3.0 out of 5
"Cumbersome Ticket Management with this tool"
C Desk is unable to integrate with systems, whichs not good, for our team. It has been not working well for our requirements without any glitches. ...
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
1.5 out of 5
"Confusing Ticket Management and Integration"
It does not have the ability to simply integrate with systems has been obstructive for our team. The software is not user friendly making it diffic...
Read more
VAIBHAV J.
VJ
VAIBHAV J.Enterprise (> 1000 emp.)
4.0 out of 5
"C-DESK THE ALL IN ONE CUSTOMER SUPPORT"
I liked it's accessibility of finding the customer details as we received a ticket or a service request. Also it knowledge base article as per the ...
Read more
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0 people requested security information

C-Desk Media

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13 C-Desk Reviews

4.2 out of 5
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13 C-Desk Reviews
4.2 out of 5
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13 C-Desk Reviews
4.2 out of 5
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C-Desk Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Here's how.
Verified User in Performing Arts
IP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about C-Desk?

Not a bad service desk application and this can be used for other organizations (not just IT). You can set up which services you want done and then allocate them to other people on your team, they get a notification and can do it on their own time. Review collected by and hosted on G2.com.

What do you dislike about C-Desk?

C desk can sometimes be a bit laggy and I wish it updated quicker Review collected by and hosted on G2.com.

What problems is C-Desk solving and how is that benefiting you?

Able to set up projects and assign certain people or departments to those projects, very helpful. Review collected by and hosted on G2.com.

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Kait H.
KH
Resolution Specialist
Internet
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about C-Desk?

This is an easy to use program that can be used across different parts of our organization. Review collected by and hosted on G2.com.

What do you dislike about C-Desk?

I've found nothing yet that I dislike about the module. Review collected by and hosted on G2.com.

What problems is C-Desk solving and how is that benefiting you?

This program can be used as a help desk for any department in your organization. Review collected by and hosted on G2.com.

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Mahesh M.
MM
Business Development Manager
Import and Export
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about C-Desk?

It has multiple modules like

1. E-logs

2. CRM for external and inter clients

3. Task management

4. Document repository

5. Process monitoring

6. Multimedia repository

7. Calendars & Events

8. Notice management

9. Surveys & Polls

10. Asset life cycle management

Are some of the best ones

This is an easy to use application. Its lite version can be accessed by most smart phones. It has an inbuilt chat application which is an effective communication tool. The built in SLA levels bring about a sense of accountability in the organization. Review collected by and hosted on G2.com.

What do you dislike about C-Desk?

Nothing as of now but I am sure there will be new features added in a period of time as per customer feedback. Review collected by and hosted on G2.com.

Recommendations to others considering C-Desk:

Yes, I would certainly recommend others to use C-Desk as it is free. Review collected by and hosted on G2.com.

What problems is C-Desk solving and how is that benefiting you?

1. E-logs

2. CRM for external and inter clients

3. Task management

4. Document repository

5. Process monitoring

6. Multimedia repository

7. Calendars & Events

8. Notice management

9. Surveys & Polls

10. Asset life cycle management Review collected by and hosted on G2.com.

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Pros and Cons Details
C-Desk