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Burst SMS Reviews & Product Details

Burst SMS Overview

What is Burst SMS?

Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API.

Burst SMS Details
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Product Description

Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API.


Seller Details
Seller
Burst SMS
Year Founded
2008
HQ Location
Sydney, Australia
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

Brad D.
BD
Overview Provided by:
Head of Innovation at Burst SMS

Recent Burst SMS Reviews

Aaron T.
AT
Aaron T.Small-Business (50 or fewer emp.)
5.0 out of 5
"A huge time-saver!"
We integrated our BurstSMS with our CRM system which manages our daily customer approvals, quotes and invoice reminders. Our CRM holds the data and...
Rongen R.
RR
Rongen R.Small-Business (50 or fewer emp.)
2.5 out of 5
"BurstSMS and Telnyx are good as their own platform but have pros and cons"
BurstSMS works as promised but it requires Zapier to integrate to our CRM
JT
Jeff T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Robust Messaging Application"
The application has no delays.Its fairly cheap to send messages using Burst SMS.Its aslo relatively simple to integrate the application with our ...
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Burst SMS Media

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6 Burst SMS Reviews

3.3 out of 5
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6 Burst SMS Reviews
3.3 out of 5
6 Burst SMS Reviews
3.3 out of 5

Burst SMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Aaron T.
AT
General Manager Business Development
Manufacturing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Burst SMS?

We integrated our BurstSMS with our CRM system which manages our daily customer approvals, quotes and invoice reminders. Our CRM holds the data and sends it to BurstSMS via Zaper which is very easy to setup and customise. BurstSMS customer support is very quick and professional when we have issues, which is very rare. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

We haven't found anything to dislike so far! Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

Removing the human task of notifying customers of job progress, approvals and invoices. Review collected by and hosted on G2.com.

Rongen R.
RR
Digital Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Burst SMS?

BurstSMS works as promised but it requires Zapier to integrate to our CRM Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

No native integration to Hubspot and 3CX. Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

BurstSMS can send SMS from our old CRM activecampaign, we have to change to change it because it requires zap to use it with Hubspot and no integration with 3CX. Review collected by and hosted on G2.com.

JT
M
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Burst SMS?

The application has no delays.Its fairly cheap to send messages using Burst SMS.Its aslo relatively simple to integrate the application with our core system inorder to send messages when payment are made and promotions for new products. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

No dislike at all.Its very much perfect. Review collected by and hosted on G2.com.

Recommendations to others considering Burst SMS:

Burst SMS configuration is simple and no much training is required in order to use the application. Relatively cheap to send messages using the application and it have no delays. Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

Burst SMS was simple to integrate with our core system inorder to send promotions messages.Its aslo relatively cheap to send messages using the application.Burst SMS is fairly affordable. Review collected by and hosted on G2.com.

Billie-Paige P.
BP
Portfolio Leasing and Marketing Coordinator (Absorbed as Prior PSM For Client at Cardinal)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Burst SMS?

Burst SMS is exceptionally affordable at 1.9 cents per text. Additionally, the ability to mass upload text lists from excel makes the process quick, easy, and streamlined. Burst allows me the ability to schedule in advance large text campaigns for our communities, thus streamlining my schedule as well as reducing the amount of time and work on my local teams. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

The only negative I have is the overseas transaction cost. Several of our company cards are unable to pay international transaction fees. Review collected by and hosted on G2.com.

Recommendations to others considering Burst SMS:

Do it! We spent numerous hours looking for affordable communication options. Burst SMS was substantially lower than any option we explored while featuring a more straightforward user interface. I challenge any company to find a more affordable option - it does not exist. Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

Burst SMS has given us the ability to reach large groups of individuals without breaking the bank. The Burst platform functionality is straightforward, which allows us to roll out the platform to recently onboarded communities with ease. Review collected by and hosted on G2.com.

CJ
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Burst SMS?

It integrated with my office booking system Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

They don't refund your remaining credit when you cancel. Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

It is a standard sms messaging service that automates your booking reminders. Review collected by and hosted on G2.com.

Elizabeth K.
EK
Customer Service Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Burst SMS?

It's so simple to use, it literally takes 10 minutes to train new hires, which cuts down on payroll while boosting productivity Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

I don't dislike anything, but one of the down sides is, this is used for marketing to our overseas clients. I really wish they'd broaden so we can use burst in the usa. Review collected by and hosted on G2.com.

Recommendations to others considering Burst SMS:

Please expand to the united states! Review collected by and hosted on G2.com.

What problems is Burst SMS solving and how is that benefiting you?

Benefits are that you can target a wide range of people instantly via text messaging, most people prefer to be contacted this way and will read a text before listening to voice mail. On the down side, it can come across as spammy, but only about 12% complain. Sales to our international consumers habe increased 38% the first quarter. Review collected by and hosted on G2.com.