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BulkSMS.com Reviews & Product Details

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more.

Product Website

Seller

BulkSMS.com

Discussions

BulkSMS.com Community

Overview by

Samantha van Putten (Customer Experience Manager)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

BulkSMS.com Media

Advanced 2-way SMS functionality that directly integrates with various platforms.

Purchase credits, upload contacts, or manage your profile using our Web App.

BulkSMS.com Demo - Developer Documentation

Easily SMS-enable your website, application or customer relationship management platform with our REST API. We offer comprehensive documentation that is easy to access and includes code samples. Our API supports Unicode and long messages, and allows for multiple webhooks to create and customise a...

Official Downloads

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Ntokozo N.

Software Developer

Information Technology and Services

Enterprise (> 1000 emp.)

1/22/2026

"Simple, Reliable Platform That Makes Bulk Messaging Effortless"

5/5

What do you like best about BulkSMS.com?

What stands out most is its simplicity and reliability. You don’t need to be a tech wizard to get started the platform is very straightforward, and sending out bulk messages feels almost as easy as firing off a single text. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Bulk SMS is easy to use but feels outdated and lacks advanced integrations. Review collected by and hosted on G2.com.

Meet G.

SDE

Small-Business (50 or fewer emp.)

9/15/2025

"BulkSMS - Fair messaging solution for business needs"

4/5

What do you like best about BulkSMS.com?

Reliability & API Access - Messages usually get delivered quickly with good uptime, and good API provisioning for developers for integrating SMS into apps and services. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Their user interface for application is very old and doesn't look modern enough, although gets the task done and keeps things simple. Review collected by and hosted on G2.com.

Response from Michelle Marais of BulkSMS.com

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Thanks so much for your feedback. We’re really glad to hear that our reliability and API access are working well for your needs. We know the interface could use a refresh - keeping things simple has been our focus, but we’re working on improvements to make it feel more modern too. Happy to be helping you keep your customers updated with offers and launches!

JORGE F.

Software engineer

Small-Business (50 or fewer emp.)

5/25/2022

"Simple and easy to use, but much easier to implement"

4.5/5

What do you like best about BulkSMS.com?

Sending alerts, very fast at a very fair price, with easy implementation Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

For now, I don't have any dislike of the tool, so there is nothing I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering BulkSMS.com:

None, just keep improving as needed. Regards. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

We have a need to be able to implement in our commercial developments the use of alerts via SMS, and with BulkSMS we solve it at a low cost and very easy to implement. Review collected by and hosted on G2.com.

Response from Michelle Marais of BulkSMS.com

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Hi Jorge,

Thank you for your thoughtful review! We’re delighted to hear that BulkSMS.com helps you send alerts quickly, reliably, and at a fair price - and that implementation has been straightforward for your commercial developments.

It’s also great to know that our platform is meeting your needs without any current drawbacks. We appreciate your encouragement to keep improving, and our team is committed to continuously enhancing the service to ensure it remains simple, cost-effective, and impactful for your business.

Thank you for choosing BulkSMS.com as your messaging partner!

Marko P.

Sales Manager at Scarpel

Small-Business (50 or fewer emp.)

12/30/2024

"Good messaging platform for smaller scale businesses to send communication updates."

4/5

What do you like best about BulkSMS.com?

New media posts about features and product. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

More atractive to new partners for sms communications and services. Review collected by and hosted on G2.com.

Response from Michelle Marais of BulkSMS.com

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Hi Marko,

Thank you for sharing your experience with BulkSMS.com! We’re glad to hear you find value in our feature updates and that our platform helps you deliver critical service updates quickly to your customers.

We appreciate your feedback about making BulkSMS.com even more attractive for new partners in SMS communications and services - our team is always looking at ways to improve and expand what we offer, so your input is very helpful.

It’s great to know that our messaging tools are supporting you in keeping your customers informed in real-time. Thanks again for being part of the BulkSMS.com community!

Dave G.

Managing director

Small-Business (50 or fewer emp.)

10/21/2024

"Verybeasy tonset up"

5/5

What do you like best about BulkSMS.com?

I got this set up in less than 30 minutes. I now save around £100 per week in resource time that i can allocate elsewhwere . My customers also get real time updates Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Havent found any yet, all works fine first time Review collected by and hosted on G2.com.

Alex G.

Service Desk Technician

Small-Business (50 or fewer emp.)

12/30/2024

"Good marketing tool"

3/5

What do you like best about BulkSMS.com?

Excellent marketing campaign tool to reach your audience directly, with very effective reach and user's response. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Sometimes, it is hard to implement correctly, especially when complying with EU privacy regulations. Review collected by and hosted on G2.com.

Angela F.

Board Trustee

Small-Business (50 or fewer emp.)

6/9/2024

"Great Product from Bulk SMS"

5/5

What do you like best about BulkSMS.com?

We use BulkSMS.com at Trust My Pet Sitter on a daily basis to keep our customers up to date with communication. SMS means we don't have to worry about them missing an important emails and messages. It is easy to implement, highly adaptable, easy to use and intregrates with our HubSpot CRM. Customer support is prompt and the team get back to you quickly if you need them. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

I haven't found anything I don't like about BulkSMS. Review collected by and hosted on G2.com.

Verified User in Farming

Mid-Market (51-1000 emp.)

9/2/2020

"Not too easy to use, we no longer use the product."

0/5

What do you like best about BulkSMS.com?

At first we thought it would fit our needs, but it no longer does. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue. Review collected by and hosted on G2.com.

Amol Annasaheb D.

Research And Development Intern

Small-Business (50 or fewer emp.)

12/30/2024

"The experience was so nice"

4.5/5

What do you like best about BulkSMS.com?

It is fast and reliable. Its great for business. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

The ui and user is not much simpler, it can be more simpler Review collected by and hosted on G2.com.

Vent T.

Systems Manager

Small-Business (50 or fewer emp.)

7/7/2024

"BulkSMS - Full featured, easy to use and great support!"

5/5

What do you like best about BulkSMS.com?

We use BulkSMS for all our transactional SMS's with ease. We have it natively integrated with ActiveCampaign and our SMS's are sent seamlessly through automations.

On the rare occasion we've needed help, their support has always been prompt, helpfuk and professional.

Our onboarding experience was great too. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing to really dislike about BulkSMS. Sent items in the desktop app doesn't seem to sync. Review collected by and hosted on G2.com.