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BulkSMS.com Reviews & Product Details

BulkSMS.com Overview

What is BulkSMS.com?

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more.

BulkSMS.com Details
Product Website
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Product Description

BulkSMS provides several products for sending and receiving SMS messages. Once registered on the BulkSMS platform, a user has access to all of them.


Seller Details
Company Website
Year Founded
2000
HQ Location
Century City, Western Cape
Twitter
@BulkSMS
7,339 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Description

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communications. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators worldwide. Our solutions include 1)SMS via Web
)SMS Integrations 3)Desktop SMS Software 4)SMS from iPhone 5)Incoming Long Numbers 6)SMS Short Codes 7)RCS


Samantha v.
SV
Overview Provided by:
Customer Experience Manager

Recent BulkSMS.com Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Not too easy to use, we no longer use the product."
At first we thought it would fit our needs, but it no longer does.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy"
The fact that it is so easy to use and works so well.
Gaurabh S.
GS
Gaurabh S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent"
Easy to use with lot of countries available
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0 people requested security information

BulkSMS.com Media

BulkSMS.com Demo - BulkSMS.com Website
Log in to or register for a new BulkSMS account directly from our home page.
BulkSMS.com Demo - SMS Integrations
Advanced 2-way SMS functionality that directly integrates with various platforms.
BulkSMS.com Demo - Web App
Purchase credits, upload contacts, or manage your profile using our Web App.
BulkSMS.com Demo - Developer Documentation
Easily SMS-enable your website, application or customer relationship management platform with our REST API. We offer comprehensive documentation that is easy to access and includes code samples. Our API supports Unicode and long messages, and allows for multiple webhooks to create and customise a...
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Video Reviews

265 BulkSMS.com Reviews

4.6 out of 5
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265 BulkSMS.com Reviews
4.6 out of 5
265 BulkSMS.com Reviews
4.6 out of 5

BulkSMS.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BulkSMS.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Dave G.
DG
Managing director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BulkSMS.com?

I got this set up in less than 30 minutes. I now save around £100 per week in resource time that i can allocate elsewhwere . My customers also get real time updates Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Havent found any yet, all works fine first time Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

We repair tech, now our customers know when their device is ready along with the cost instantly Review collected by and hosted on G2.com.

Alex G.
AG
Service Desk Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BulkSMS.com?

Excellent marketing campaign tool to reach your audience directly, with very effective reach and user's response. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Sometimes, it is hard to implement correctly, especially when complying with EU privacy regulations. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Reaching the main audience of the campaigns directly and increasing the user's interaction with the promoted item. Review collected by and hosted on G2.com.

Marko P.
MP
Sales Manager at Scarpel
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BulkSMS.com?

Easy to use, fast and simple mechanics of the platform. Can be implemented by businesses for automation. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

No specific route mentions in global scale, prices vary and platform updates. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Send customers messages about product critical services. This enables them to receive fast updates. Review collected by and hosted on G2.com.

Angela F.
AF
Board Trustee
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BulkSMS.com?

We use BulkSMS.com at Trust My Pet Sitter on a daily basis to keep our customers up to date with communication. SMS means we don't have to worry about them missing an important emails and messages. It is easy to implement, highly adaptable, easy to use and intregrates with our HubSpot CRM. Customer support is prompt and the team get back to you quickly if you need them. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

I haven't found anything I don't like about BulkSMS. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Our business can be time critical and some members were missing important emails. Using BulkSMS.com we have been able to dramatically increase timely customer response levels. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BulkSMS.com?

At first we thought it would fit our needs, but it no longer does. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Constant contact with our customers has been great but the data base was just not too easy to add and make changes to. Review collected by and hosted on G2.com.

Amol Annasaheb D.
AD
Research And Development Intern
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BulkSMS.com?

It is fast and reliable. Its great for business. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

The ui and user is not much simpler, it can be more simpler Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Its easy to reached out costumer and marketing our product and company Review collected by and hosted on G2.com.

VT
Systems Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about BulkSMS.com?

We use BulkSMS for all our transactional SMS's with ease. We have it natively integrated with ActiveCampaign and our SMS's are sent seamlessly through automations.

On the rare occasion we've needed help, their support has always been prompt, helpfuk and professional.

Our onboarding experience was great too. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing to really dislike about BulkSMS. Sent items in the desktop app doesn't seem to sync. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Reliable service that is fully compliant with local regulations around SMS sending Review collected by and hosted on G2.com.

Gaurabh S.
GS
Business Lending Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BulkSMS.com?

Easy to use with lot of countries available Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing in general, everything is very good Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Reaching out to lot of people with ease Review collected by and hosted on G2.com.

Hein L.
HL
P
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BulkSMS.com?

Support is always quick to help and queries are resolved instantly. We have not been offline for as far as I know for the 10+ years we have been with them and they alway inform us of new trends. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

There is nothing we dislike so far. They have upgrades their side side with new technology so now we have to get resources available on our side to upgrade our api Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

We use the API at various client, and they are realizing the benefits of the new way of sending documents via SMS. In the legal market this makes communication with client much easier Review collected by and hosted on G2.com.

Louis H.
LH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BulkSMS.com?

The platform is super easy to use, everything is titled and described to ensure I am doing the right thing. The support is pretty fast and has been great in the past when I was first setting it up Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

I currently have a ticket open: #1638292 but I seem to get a lack of response and am yet to recieve an update on where the process is. I did push for a response but still did not receive one, It is not super critical but it would be nice to get it closed. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

For me I required a quick SMS text response based on alerts generated by PRTG, thankfully it was supported so it was super easy to set up by adding contacts and entering the bulk sms username and password, getting some credits and away it goes sending texts when 'Down' status is received on PRTG Review collected by and hosted on G2.com.

Response from Samantha van Putten of BulkSMS.com

Thank you for your review, Louis. I am very sorry about this delay. I'll look into this for you and ask our team to revert back as soon as possible. If you haven't heard from them shortly, please reach out to me directly at hello@bulksms.com and I follow up again. Yours in messaging, Samantha.