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BSI Software Reviews & Product Details - Page 2

BSI Software Overview

What is BSI Software?

The Swiss software developer BSI provides a holistic, AI-supported platform for the digitalization of customer relationships. For Banking, Insurance, Retail, and Energy & Utilities, the BSI Customer Suite provides everything necessary for an excellent customer experience. In addition to its many years of industry expertise, this also includes BSI's CRM system with a generative 360° customer view and the AI companion. Around 230 corporate clients use BSI's software to reach over 150 million end customers across Europe. Since its founding in Switzerland in 1996, the company has proved itself as a market leader in its focus industries in the DACH region. Its clients include renowned companies such as ADAC, Raiffeisen Bankengruppe, Signal Iduna, and PostFinance. Software and people together - that's what BSI stands for. www.bsi-software.com

BSI Software Details
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Whether B2C, B2B, department or group: BSI CRM adapts to your business, your processes and your IT environment, and not vice versa.


Seller Details
Year Founded
1996
HQ Location
Baden, CH
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®

CS
Overview Provided by:

Recent BSI Software Reviews

Ajay G.
AG
Ajay G.Enterprise (> 1000 emp.)
4.5 out of 5
"User and Advisor of BSI Software"
BSI software shines by combining thorough business process and compliance control that leads to operational streamlining and risk reduction. BSI ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"BSI software"
The Dashboards are a great visual for data.
TANMOY G.
TG
TANMOY G.Enterprise (> 1000 emp.)
4.5 out of 5
"A great tool to boost your business with Digital Customers"
BSI CRM gives a 360 degree view & a linkage between the company & the customer & works efficiently thereby helps in customer support. Robust r...
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BSI Software Media

BSI Software Demo - 360°- View
360°- View
BSI Software Demo - Real time customer support
Real time customer support
BSI Software Demo - KPIs, Sales Funnel & Oportunity Tracking
KPIs, Sales Funnel & Oportunity Tracking
BSI Software Demo - Analyze sales activities
Analyze sales activities
BSI Software Demo - Key Account Management
Key Account Management
Answer a few questions to help the BSI Software community
Have you used BSI Software before?
Yes

17 BSI Software Reviews

4.3 out of 5
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17 BSI Software Reviews
4.3 out of 5
17 BSI Software Reviews
4.3 out of 5

BSI Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Brandon Y.
BY
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BSI Software?

Simplicity at it's finest. It was a unique experience! Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

The customer support team took forever to get back to me. Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

Helping link all of our satellite offices. Review collected by and hosted on G2.com.

Sunny B.
SB
Assistant Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BSI Software?

BSI CRM gives us a 360-degree view of the customers. It is a linkage between company and customer which gives them seamless performance. This works in every industry and tracks all the data of the company as well as customers. Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

BSI CRM needs to upgrade its feature for customer betterment like New Tasks, Business Cases etc. Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

We are looking for a never-ending bond with customers to meet our target. This can be only done through strong CRM. Review collected by and hosted on G2.com.

Shashank S.
SS
Senior Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BSI Software?

It's easy to navigate, understand and use. Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

Lack of some key functionalities with the product. Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

It is solving the problem of managing different parts of the business on a single platform. Review collected by and hosted on G2.com.

Chiranjeevi M.
CM
Senior Engineer Reliability Rotating(Technical Asset Operations)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BSI Software?

The way helps customer s meet their product requirement Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

The Interface can be still improved to enhance the overall Review collected by and hosted on G2.com.

Recommendations to others considering BSI Software:

Must recommend Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

All the bussiness and asset related activities Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BSI Software?

it is very user friendly and very helpful application for business needs Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

nothing as such but there should be more options avilable for adding customer details easilu Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

it help me to easily maintain my customer records on the go Review collected by and hosted on G2.com.

MH
Member of the Board
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BSI Software?

the trustful collaboration and the product reliability Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

I can not say anything negatives about the product or the employees Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

all crm-related issues and the organization of the sales- and distrubition-units Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about BSI Software?

It contains modules for Sales, Marketing, Service, Contact Center and Reporting. BSI CRM is available both on premise and on demand and runs on the usual (Java) application servers and databases Review collected by and hosted on G2.com.

What do you dislike about BSI Software?

I don't find anything that is disliked till now Review collected by and hosted on G2.com.

Recommendations to others considering BSI Software:

It contains modules for Sales, Marketing, Service, Contact Center and Reporting. BSI CRM is available both on premise and on demand and runs on the usual (Java) application servers and databases Review collected by and hosted on G2.com.

What problems is BSI Software solving and how is that benefiting you?

Contact center and reporting feature is good Review collected by and hosted on G2.com.