Browse AI Reviews & Product Details

when it works, which is about 1 out 10 to 15 attempts, the robots returns random results, phony webpages and unrelated results. Review collected by and hosted on G2.com.

1 succesful attempt out of 10 or 15 attempts is NOT a good product:

This is no jokes, I was extracting hyperlink on a webpage to help with our workflow and up our efficiency... a worthy idea, but when I spend more than 24 hours to receive only half of what I was hoping to get, I reached out to them and ask if I was doing something wrong.

They have ignored me entirely. They've even kicked me out because, after 3 weeks of this nightmare, I was getting no help, no assistance, and the bad person in "customer service", instead of helping me resolve my issue and stand behind the product THEY sell. Just emptied my credits so that I can no longer use any of the robots I CREATED.

As per the email I received, my cancelation is supposed to take effect in 2 weeks, and it was written in the email that I could still use the credit until then... but guess what, no more credit, they've EMPTIED it claiming that I have failed at meeting their terms and condition. No specific, still no help, and a sour and bitter taste.

I was already mad, and who wouldn't? You spend hours trying to have a tool work for you and you get 0 help from anyone.

This business is run by a bunch of kids, with next to 0 experience in customer service, in integrity or in the honor to stand strong behind your own product.

They are trying to push their customer to use automatic robot, but guess what, I tried. and the 2 robots worked on schedule, but return any but good data. Seriously, I was targeting a country, and the robots returned results for a different country.

And, obviously, charge me for the work, even if the data was erroneous.

When I told them that, they claim that the robot works fine and to try again... like seriously not even saying we'll credit you for the bad results.

But they are pushing for automation. I want them to be honest about their product and to warn their user that it will take HOURS of your day to get 1 robot to gather 1 page of data from 1 website.

That is not efficient, that is a fraudulent company. Too me, this looks like one of these start up who try to make huge amount of money and then flee to the other side of the planet, in a place where no one can sue them... well, British Columbia has a strong consumer protection agency. Let's see how long they'll stay here after that!

FYI, I left 1 robot open for them to see what erroneous results I was getting, the agent then start using the robot to see if it works. The robot was set for 25 items maximum. The agent ran a task with the robot (and charge me for it), then change the 25 maximum to 100 maximum (So they can charge me more) and ran the robot again to get data. Proud of herself, she emails me saying, your robot works great, I changed the maximum and the data have been extracted.

the data she referred too was 100% the wrong data, again, since the robot was not working properly.

And then they canceled my account. claiming Terms and Conditions issue.

Don't, if you can, don't buy into this crap company. They are not good human beings. Crooks and laziness transpired on every step of the experience I had with them. Horrible. Review collected by and hosted on G2.com.

Browse AI has streamlined my web scraping and data automation projects. Setting up bots requires no coding, various integrations with Google Sheets and Zapier make scraping easier - and a lot faster.

But what truly sets Browse AI apart is its customer service. The team is very committed and responsive, superfriendly and very helpful in fixing problems and answering questions. Review collected by and hosted on G2.com.

Haven't found a single I dislike about Browse AI. Review collected by and hosted on G2.com.

We like the way of how we extract the information of websites easily, and the integrations with google sheets Review collected by and hosted on G2.com.

We'd like to implement more integrations with MS Office suit of apps Review collected by and hosted on G2.com.

Facilidade para utilização e facilidade de integração Review collected by and hosted on G2.com.

Não existe a versão em Português. Assim que for disponibilizada essa ferramenta ganhará outros rumos. Review collected by and hosted on G2.com.

The UX is all point-and-click, and it's incredibly easy to integrate with whatever automation or database you want to use. Everything is no-code, so as a non-technical person I felt empowered to be able to do anything I needed with a bit of learning and testing. Review collected by and hosted on G2.com.

A couple more pre-built integration (ex: to my CRM Pipedrive) would help reduce my costs a bit by reducing use of Zapier. Review collected by and hosted on G2.com.

BrowseAI is a fundamental no-code tool in my market research workflows, allowing me to obtain data that otherwise would require coding skills. Whenever I've encountered any issues, their Customer Support has provided solutions (even some customised features). Review collected by and hosted on G2.com.

I'd appreciate an option to buy extra credits. Review collected by and hosted on G2.com.

It has a really generous free plan - even if I have 5 robots at the moment, each performing weekly tasks, I still don't use all available credits. That gives me lots of time to test the service before upgrading. Review collected by and hosted on G2.com.

It may depend on your needs, but I didn't find anything that would limit what I can do with Browse.ai. However, if I must point out something, it would be a lack of taking a screenshot of a precisely (manually) defined area of a webpage. Hopefully, this will come soon. Review collected by and hosted on G2.com.

Great bot scrapping without having to download a desktop product to your computer. The team where amazing and so supportive- we had our bot scrapping health care evidence in no time! Review collected by and hosted on G2.com.

Trying to understand some of the significant steps as a new user Review collected by and hosted on G2.com.

Browse AI is fabulous and has saved us many many days of development time allowing us to focus on the core features of our platform rather than data capture. Customer Support has always been super responsive and very very helpful. I strongly recommend Browse AI to anyone who needs to implement web data capture for their project. Review collected by and hosted on G2.com.

The only downside is the inability to edit your robot once it's been created. That said, Customer Support is super responsive and will make any changes you require. Review collected by and hosted on G2.com.

How easy it is to setup a scraper and just set and forget with the monitor, fastest customer support ive witnessed they even helped me with a Robot I set up which had to scrape data ran behind some firewall. Google sheet is important as intergration/; it was fairly easy to map data. set and forget. Get to receive errors in emails if anything happens Review collected by and hosted on G2.com.

Its still pricey for me right now as i dont need much credits starting up Review collected by and hosted on G2.com.