--- title: Brown Paper Tickets Reviews meta\_title: 'Brown Paper Tickets Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Brown Paper Tickets works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Brown Paper Tickets Reviews & Product Details Event ticketing and registration tools for any gathering. Improving the live entertainment industry, one ticket at a time. * * * Seller [Brown Paper Tickets](https://www.g2.com/sellers/brown-paper-tickets) Discussions [Brown Paper Tickets Community](https://www.g2.com/products/brown-paper-tickets/discuss) Solution Type Best-of-Breed Overview by Melissa Jong Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/brown-paper-tickets/pricing) ## Top-Rated Alternatives [ ![Eventbrite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![TicketSpice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TicketSpice") TicketSpice 4.8/5(420) ](https://www.g2.com/products/ticketspice/reviews) [ ![Ticket Tailor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ticket Tailor") Ticket Tailor 4.8/5(198) ](https://www.g2.com/products/ticket-tailor/reviews) [ View All Alternatives ](https://www.g2.com/products/brown-paper-tickets/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) LM Lisa M. President and Owner Small-Business (50 or fewer emp.) 3/12/2026 "Easy and Reliable Ticket Purchasing Experience" 3/5 What do you like best about Brown Paper Tickets? I used Brown Paper Tickets to purchase tickets for events and found the experience easy and reliable. It's simple to navigate and quick, which made buying tickets easy. It's online and phone-friendly, with a straightforward delivery process that was direct in my email and easy to find via the subject line. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? There wasn't anything Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? I used Brown Paper Tickets to purchase event tickets. The experience was easy and reliable, with a simple navigation and quick process. It's online and phone friendly with a straightforward delivery process, direct in my email and easy to find. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael L. B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael L. B.") MB Michael L. B. General Manager Mid-Market (51-1000 emp.) 10/24/2023 "Owe our small non profit over $11k and no one responds" 0/5 What do you like best about Brown Paper Tickets? It was easy to post and search events as a seller and buyer Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? They don't pay business. We have received nothing from them. No way to talk to someone and email s are not responded to Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? Selling event tickets online Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BB B. S. B. Executive Director Small-Business (50 or fewer emp.) 3/22/2021 "Simple Ticketing Application at an Affordable Price (if they survive COVID-19 Shutdown)" 3.5/5 What do you like best about Brown Paper Tickets? In addition to offering online ticket purchases, I can also purchase custom paper tickets that can be sold. The product also accommodates comp tickets and free tickets to designated people. Customer Service is great. Free events are free - no charge or fees! Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? There is no real season package ticket. They do offer an awkward workaround that is confusing to partons and the event ushers. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? This product provides an affordable solution to offering online ticket sales. We are able to collect the names of the buyers for future communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 7/24/2018 "Easy ticketing for local events, conferences, etc." 4/5 What do you like best about Brown Paper Tickets? Lost of local events listed in the application; easy to buy tickets to shows, company networking events, etc. that the bigger companies don't support. Good search function by area. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? Not much I can think of really. maybe allow for more payment options and make the UI a bit more intuitive? overall I think it's a good platform for ticketing of local events and is often the only option for local conferences or speakers. Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: Good ticketing platform for local events. Definitely worth a look if you need to ticket an event for your company. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? very helpful for us to buy tickets for small local conferences and events. Allows us to send staff to local speakers, technical events, or conferences. Review collected by and hosted on G2.com. Show More 12/28/2018 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ram J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ram J.") RJ Ram J. Senior Software Engineer Consumer Services Enterprise (\> 1000 emp.) 7/26/2018 "Easy to use platform for ticketing services" 4.5/5 What do you like best about Brown Paper Tickets? It is very very easy to use. All the events that you create gets validated and reviewed and then they get live. So yes the process is this simple. All the features they are providing are pretty good. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? The only thing I dislike could be the cost is a bit higher according to my opinion, otherwise it is a good platform and I have not experienced any problems from here as of now but will keep this review updated. Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: I would recommend this to all those who use such services. Just don't think that their price is a bit high instead look at the support and features/functionalities they provide. At least give it a try. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? Being a software company, our company host many events like seminars and competitions and all. So, yes I have used this site to host an event and it went well organized because of this platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") UB Verified User in Building Materials Small-Business (50 or fewer emp.) 7/26/2018 "Different Experience Selling Tickets" 4/5 What do you like best about Brown Paper Tickets? I like that you can choose different currencies regarding ticket sales. This shows me that this company can grow globally. They will reimburse you for ticket processing costs from your credit card processor. HOW COOL IS THAT!? Hands down the best feature compared to other companies that want to make money off of fees. This helps me keep my ticket prices low. Super low fees of only a dollar. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? So far there hasn't been anything I dislike. I only wished that more people knew about them and they would use this company rather than Eventbrite. Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: I would definitely recommend you try to use Brown paper tickets it is basically free for charity events and fundraising and your customers only pay a $1 fee rather than those pesky 7-15 dollar fees that eventbrite charges. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? Selling tickets at 0 to low cost to my business and my customers do not pay high ticket fees. Review collected by and hosted on G2.com. Show More 11/13/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 7/26/2018 "Brown Paper Tickets" 4/5 What do you like best about Brown Paper Tickets? As a producer, I find the system is very accessible and easy to use to set up ticketing and I am happy with the tech support. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? The system is transaction based not patron based. So my organization can not track a patron's buying history over time nor it is collected and accessible toward developing a relationship with that person. So while BPT allows ticket sales, my organization will need other systems for relationship management, fundraising, etc. Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: The fees charged to the ticket buyers are competitive. If you have several events over time it be better to try another system where you can embed the costs of using a system into the ticket prices themselves. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? As an administrator who has set up box offices, I don't like that the system is not branded to the organization. The patron who starts on the organizations website might be confused when they go to buy tickets - it is clearly to a 3rd party system. If customers have questions or issues - Who do they talk to? I think a branded online sales system on my website is a much better idea. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 7/26/2018 "Needs improvement " 2/5 What do you like best about Brown Paper Tickets? There’s not much to like about this app it’s pretty terrible the best thing you could see is the event you would like to go to but they can’t seem to populate that information. They have a good mission but you forget about it within 2 min Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? Just about everything they don’t even ask me what types of events I’m interested in attending and don’t have any sort of on boarding process to get to know me so they are unable to provide a unique experience Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: If you’re looking to quickly pick up some tix just get on Eventbrite it stubhub Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? I am not solving a business problem with brown paper tickets Review collected by and hosted on G2.com. Show More 7/27/2018 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 7/25/2018 "Socially/environmentally responsible and great customer service, even if it is a small company" 4.5/5 What do you like best about Brown Paper Tickets? I've used it off and on since 2008. For events and trade shows. Ease of use is quite high. I've always gotten a quick reply to email or phone calls for support. I've never used it for events larger than 200 people. Lots of good reporting options. They make it so easy to schedule multiple events and it's also easy to go in and block out certain days. They've also kept me on my game by making sure everything is correct. Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? Brown Paper Tickets is a little messy visually. I realize it's a back-end made for utility, but it can be a bit confusing the first time you try to enter information. They're a bit of a smaller company, and while customer service is great, making a ton of changes on the fly is not ideal. Best for more matured events, especially if you're printing the tickets. Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations. You should use Brown Paper Tickets. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 7/25/2018 "They handle all the ticketing and tracking for my fundraising events." 4/5 What do you like best about Brown Paper Tickets? This got 8 points only because they have some really great functions/features that take a little bit of dedication to get down. But their customer service is AMAZING. The program is easy to build your promotional material for your event. Once it is loaded, you can access multiple links for access to your event from different venues, such as website, Facebook, Twitter, electronic newsletter, etc. It's great! Review collected by and hosted on G2.com. What do you dislike about Brown Paper Tickets? The price is a little high, especially compared to other non-profit ticket sellers. I struggled a bit with the proper language to use as a nonprofit organization. For instance, we should avoid using "ticket sales" and present "suggested donation" instead. Brown Paper Tickets had a limited selection. After discussing this with them, they helped me work out the best solution, which was "admission donation" Review collected by and hosted on G2.com. Recommendations to others considering Brown Paper Tickets: I highly recommend this service because of its intuitive interface and its amazing customer service. Review collected by and hosted on G2.com. What problems is Brown Paper Tickets solving and how is that benefiting you? I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Brown Paper Tickets? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Brown Paper Tickets ](https://www.g2.com/products/brown-paper-tickets/discussions/new) GU Guest User What is Brown Paper Tickets used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-brown-paper-tickets-used-for) ![Karen Palmer G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen Palmer G.") KG Karen Palmer Gershenfeld • Last activity over 3 years ago Has anyone rec'd a refund for canceled due to Covid events? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/has-anyone-rec-d-a-refund-for-canceled-due-to-covid-events) [ View all Discussions ](https://www.g2.com/products/brown-paper-tickets/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/brown-paper-tickets/pricing) Brown Paper Tickets Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b828d46989730740b08bd23f66e27db/eventbrite.png "Product Avatar Image") Eventbrite 4.3/5(915) [ Compare Now ](https://www.g2.com/compare/brown-paper-tickets-vs-eventbrite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d7fa0d3b127659029c099186b852414c/ticket-tailor.png "Product Avatar Image") Ticket Tailor 4.8/5(198) [ Compare Now ](https://www.g2.com/compare/brown-paper-tickets-vs-ticket-tailor) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_24d6741cade163b168d6e57be93d3092/eventzilla.png "Product Avatar Image") Eventzilla 4.4/5(166) [ Compare Now ](https://www.g2.com/compare/brown-paper-tickets-vs-eventzilla) ##### ##### Brown Paper Tickets Features Registration Event creation User registration process Payment processing Marketing and Communications Event website creation Email automation Email customization [ View More Features ](https://www.g2.com/products/brown-paper-tickets/features) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Box Office](https://www.g2.com/categories/box-office) ##### Explore More [Which academic advising platforms offer consolidated scheduling across multiple departments and institutions?](https://www.g2.com/discussions/which-academic-advising-platforms-offer-consolidated-scheduling-across-multiple-departments-and-institutions)[Best tools for forecasting cloud usage costs](https://www.g2.com/discussions/what-are-the-best-tools-for-forecasting-cloud-usage-costs)[Best identity verification software](https://www.g2.com/discussions/any-recommendations-for-best-identity-verification-software) [What regulatory compliance requirements for research data management should operations managers in enterprise organisations consider when evaluating scientific data management systems?](https://www.g2.com/discussions/what-regulatory-compliance-requirements-for-research-data-management-should-operations-managers-in-enterprise-organisations-consider-when-evaluating-scientific-data-management-systems%20)[What are the best enterprise mobility management solutions for managing thousands of corporate smartphones and tablets securely?](https://www.g2.com/discussions/what-are-the-best-enterprise-mobility-management-solutions-for-managing-thousands-of-corporate-smartphones-and-tablets-securely)[Which application shielding vendors avoid vendor lock-in and keep pricing transparent as your app scales to a larger user base?](https://www.g2.com/discussions/which-application-shielding-vendors-avoid-vendor-lock-in-and-keep-pricing-transparent-as-your-app-scales-to-a-larger-user-base) [Show MoreShow Less](javascript:void(0);)