User-Friendly Interface: Brivo Access Control is known for its intuitive and user-friendly interface, making it easy for users to navigate and manage access control settings. The system's simplicity saves time and reduces the learning curve for administrators.

Flexible Access Options: Brivo offers a variety of access options, including keycards, mobile credentials, and biometric authentication. This flexibility allows users to choose the method that best suits their needs and preferences, enhancing convenience and efficiency.

Real-Time Monitoring and Reporting: Brivo provides real-time monitoring of access events, allowing administrators to track and manage access to different areas remotely. The system's reporting capabilities provide valuable insights into user behavior, enabling proactive security measures and enhancing overall safety.

Integration Capabilities: Brivo Access Control seamlessly integrates with other security systems, such as video surveillance and intrusion detection systems. This integration creates a comprehensive security ecosystem, streamlining operations and providing a centralized management platform.

Scalability and Growth: Brivo Access Control is designed to accommodate the evolving needs of businesses and organizations. It offers scalability, allowing for the easy expansion of access control capabilities as your operations grow. This scalability ensures that the system can adapt to your changing requirements over time.

Reliability and Support: Brivo Access Control is known for its reliable performance, offering high uptime and ensuring uninterrupted access control functionality. Additionally, Brivo's customer support team is responsive and knowledgeable, providing assistance whenever needed. Review collected by and hosted on G2.com.

Cost: Some users have found Brivo Access Control to be relatively expensive compared to other access control solutions. The pricing structure and ongoing subscription fees may not fit every budget, particularly for small businesses or organizations with limited resources.

Mobile App Performance: Although Brivo offers a mobile app for convenient access control management, some users have reported occasional performance issues or glitches with the app. These issues may impact the user experience, especially for those who heavily rely on mobile access control management. Review collected by and hosted on G2.com.

I like that I can speak with someone directly regading my issue(s) and they take the time to provide step by step assistance as needed. If further investigation is needed, they provide feedback and follow-ups to ensure the issue has been resolved.

Other competitors require you to send an initial email for support and then you have to wait for a call back or reply. Review collected by and hosted on G2.com.

I have not expierenced a downside with Brivo to date. My questions have always been answered and my issues have been resolved. I am confident with the service I receive with Brivo. Review collected by and hosted on G2.com.

The tech support rep that I was dealing with was absolutely amazing. I was unfamiliar with the programming software but they stood with me and walked me through the entire process. Customer was extremely happy with the results and I learned so much from the rep that day. Review collected by and hosted on G2.com.

As a professional installer I think brivo products are great for small and moderate sized applications but it would be nice to see the company compete with some of the more high end systems that are designed for integrations. Review collected by and hosted on G2.com.

It seems to work well but if you have any issues with billing or customer support you will be out of luck Review collected by and hosted on G2.com.

Slow and non response Billing

Slow and non response Customer Support

Sales support is not helpful at all Review collected by and hosted on G2.com.

Easy installation, setup and to use system. Lots of options to fit any scale of security badge/door/lock requirements. Camera system compliments the security system. Support is easy to work with. Documentation details every setup. Review collected by and hosted on G2.com.

Documentation on some of their newest products needs more information. Feel as if it takes more time for them to release details on their expanded product line. Review collected by and hosted on G2.com.

I like the remote opening or locking of doors and the ability to lockdown everything with one button. This is important in the event that chaos happens in your facilities. Review collected by and hosted on G2.com.

I would prefer more control over some of the features for myself. It seems like too many things such as renaming of doors can only be done by Brivo and not the Super Users of the system. Review collected by and hosted on G2.com.

User Friendly,

not combersome like other access controls

Fluid with DHCP or static IP address Review collected by and hosted on G2.com.

the Favorite thing would be user friendly, out of all the access control panels brivo is the easiest to use. Review collected by and hosted on G2.com.

It is the most intuitive system for access control that I have ever used. Review collected by and hosted on G2.com.

There are no true wiring diagrams easily accessible for my technicians. Review collected by and hosted on G2.com.

Dependable product, quality devices. Innovative interfaces, not always the most intuitive though Review collected by and hosted on G2.com.

Customer service has degraded significantly in the last 6 months. Emails go unanswered, calls unresolved, email responses received are vague.

When trying to reactivate service for a new customer at an existing brevo location, often the form required is ignored and we have to wait until a technician is on site to keep reaching out to brivo until we find somebody who will help us. Review collected by and hosted on G2.com.

Product Quality - always meets expectations and provides the best of the best to our clients. Especially higher end clients that are looking for good quality and promised secured space that is safe for their employees. Review collected by and hosted on G2.com.

I do not have anything bad to state about Brivo. Review collected by and hosted on G2.com.