Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great program."
4.5/5
What do you like best about brightwheel?

I like that I can use the computer, phone or tablet to check on class ratios and for checkin and out. I like that parents and teachers can communicate easily throughout the day. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I would like for teachers from different classes to be able to see posts from other room or be able to communicate between rooms. Also I wish there were some way that 5 day kids could be checked in easier for parents.

I can't delete wrong charges from billing. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"We love Brightwheel!"
4.5/5
What do you like best about brightwheel?

As a Director, I appreciate that my parents and teachers can communicate without having to go through the Front Office. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I wish i has the ability to share a photo with all of the parents at one time, the way I can send a message. Review collected by and hosted on G2.com.

KP
Kristy P.
Owner/director
Small-Business (50 or fewer emp.)
"All in one"
5/5
What do you like best about brightwheel?

I love how it does so many different things for us in one app. I love the billing feature I love the parent communication and ability to send photos etc Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Um not much

Helpful things would be adding more details to incident report for teachers to fill out

Having it to where teachers can see their time in and out for payroll etc

Allowing parents to see their running balances

End of the year tax amounts paid by each parent even for those kiddos no longer there

And I think that’s it Review collected by and hosted on G2.com.

HT
Heather T.
Director
Small-Business (50 or fewer emp.)
"Amazing!"
5/5
What do you like best about brightwheel?

Ive only used brightwheel for a couple months but they have the best customer service I have ever seen. The message ability to get an answer with in a couple of minutes is absolutely AMAZING! We have gotten so much great feedback from parents. Also its a great way to document and have everything there at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Some downside is there is times it is not very user friendly. There is also some differences between apple devices and android. Review collected by and hosted on G2.com.

Davida F.
DF
Davida F.
Early Childhood Director
Small-Business (50 or fewer emp.)
"We love Brightwheel!"
5/5
What do you like best about brightwheel?

Messaging to parents and multimedia capabilities Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

As an administrator, I would like to be able to access photos from a computer with greater ease.We use these photos for our newsletters. Right now it is very difficult to look at multimedia. You have to go into each childs account individually. Review collected by and hosted on G2.com.

SM
Sheila M.
Director
Small-Business (50 or fewer emp.)
"Love Brightwheel"
5/5
What do you like best about brightwheel?

Our favorite thing about Brightwheel is the drastic increase in daily communication with parents! It is a great communication tool. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Nothing really to dislike. There is a little break in period as everyone gets used to using the program. Review collected by and hosted on G2.com.

Molly O.
MO
Molly O.
Teacher
Enterprise (> 1000 emp.)
"Great for check-ins/outs"
4.5/5
What do you like best about brightwheel?

The primary function I used was for students to check in to class. Even though this is for pre-schools/day cares, I used it in my 12th grade classroom because I have flexible seating and not a seating chart. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Nothing - I think it's a great product! Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great Program"
5/5
What do you like best about brightwheel?

Currently we use the billing and payment feature, the check in program,,the ratio per class. I love the new immunizations feature in the future. We also love the ease to communicate with parents. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Don't really have any dislikes. I like all the features that are currently available even if don't currently use them. Review collected by and hosted on G2.com.

LS
Linda S.
A Child's World Director
Mid-Market (51-1000 emp.)
"Great experience and Great customer service"
5/5
What do you like best about brightwheel?

Every growing and changing. They listen to ideas and try and implement them. Very helpful if there is a question. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Wish there was a way to see infants needs all at once instead of clicking in each child. But heard their maybe a new update about reminders that could take the place of seeing the whole room. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great Platform for Parents and Teachers"
4/5
What do you like best about brightwheel?

It is an efficient way for parents and teachers to communicate and it’s great for keeping parents informed throughout the day. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Some features need to be developed. For instance, profile editing could be easier for parents who want to change their contact information. These changes should not always have to go through a brightwheel employee. It is such a waste of time to do that. Review collected by and hosted on G2.com.