K.E S.
KS
K.E S.
Administrator /Food Manager-Director
Small-Business (50 or fewer emp.)
"Improving Integrations and Stronger State Licensing Compliance Performance"
4.5/5
What do you like best about brightwheel?

It has improved a lot since I started using it in 2022. The integrations have helped, and the performance around state licensing compliance keeps getting better over time. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Support: when you need help quickly, it can sometimes be hard to get an answer. Review collected by and hosted on G2.com.

rachel b.
RB
rachel b.
Director
Small-Business (50 or fewer emp.)
"Paperless Billing and Better Parent Communication with brightwheel"
5/5
What do you like best about brightwheel?

We started using brightwheel mainly to simplify billing, but it really handles most of our daily needs. We love being paperless, and also the improved parent communication. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I think the only improvement I could ask for is a cheaper monthly cost. Review collected by and hosted on G2.com.

Georgia G.
GG
Georgia G.
Owner and Provider
Small-Business (50 or fewer emp.)
"Easy Billing, Seamless Enrollment Forms, and Simple Photo Sharing with Parents"
5/5
What do you like best about brightwheel?

I love the ease with billing, the integration with state enrollment forms, and the ease of sharing photos and videos with parents. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I believe the cost is a little steep. I also wish that uploading menus could be done with integration into the food program platforms. Review collected by and hosted on G2.com.

LSKC D.
LD
LSKC D.
Director
Small-Business (50 or fewer emp.)
"Connecting with Real-Life Helpers Who Truly Want to Support You"
5/5
What do you like best about brightwheel?

I really enjoy the way you are able to connect to real-life workers who truly want to help you! Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I do not find that their reporting is as advanced as I would like. Review collected by and hosted on G2.com.

Jennifer R.
JR
Jennifer R.
Owner/Director
Small-Business (50 or fewer emp.)
"One-for-Everything Software for the Childcare owner and teachers alike"
4.5/5
What do you like best about brightwheel?

Having a “one-for-everything” type of software. It has helped me save time by pulling reports knowing everything is in the same spot. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Not being able to chat with someone immediately to resolve issues immediately. Review collected by and hosted on G2.com.

Olivia V.
OV
Olivia V.
Small-Business (50 or fewer emp.)
"Streamlined Enrollment, Fantastic Usability"
4/5
What do you like best about brightwheel?

I like that Brightwheel is easy to use, and I find the help on there to be very helpful whenever I needed it. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I would like to be able to use brightwheel to streamline our enrollment process, specifically documents. I also think it could be improved by allowing alerts when staff or children's files are going to be expiring, like shot records or things of that nature. Review collected by and hosted on G2.com.

Kate F.
KF
Kate F.
Small-Business (50 or fewer emp.)
"Brightwheel: Streamlining Enrollment and Communication"
5/5
What do you like best about brightwheel?

I find brightwheel to be an excellent way to communicate with my families and our staff. The billing platform really makes it much easier to keep track of invoices that have been paid on different schedules and to know exactly where the money is coming and going. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

The subsidy billing portion is a little confusing sometimes. Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Assistant Director
Small-Business (50 or fewer emp.)
"Easy, User-Friendly Experience That Parents Love"
5/5
What do you like best about brightwheel?

It is easy to use and user friendly. Parents also like it. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Billing isn't our favorite because we have to change bills individually at times. Review collected by and hosted on G2.com.

Lexie P.
LP
Lexie P.
Customer Service Specialist
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Real-Time Updates and Easy Payments—A Total Game-Changer"
5/5
What do you like best about brightwheel?

I love seeing my kids photos on one app for both kids. I love that the teachers are able to leave me messages and notifications and updates at any time and easy to message the teachers on my end as well Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Nothing much I like pretty much everything about the app Review collected by and hosted on G2.com.

Hannah B.
HB
Hannah B.
school director
Mid-Market (51-1000 emp.)
"Real-Time Messaging Keeps Teachers and Admins Seamlessly in Sync"
4/5
What do you like best about brightwheel?

Messaging feature allows all teachers and admin to be in sync in real time. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

The enrollment features are a little generic, and our process is a little more nuanced. Review collected by and hosted on G2.com.