KM
Katie M.
Owner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We love brightwheel"
4.5/5
What do you like best about brightwheel?

Our parents love the communication. As management I love the ability to track what is happening in the classrooms as well as the ability to have 30 minute head counts. I truly believe that having Brightwheel helps to show families that we are professionals rather than babysitters. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

We would Love a clear all button for messages from the families. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Best childcare program by far! "
5/5
What do you like best about brightwheel?

Brightwheel is very easy to use for staff and parents. Child check in and/or check out is very quick. We've saved a lot of time at our program by using brightwheel. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Billing could use some improvements. It would be very helpful if parents could pay on the app. It would also be nice for parents to see their total balance due and whether they have a credit. Review collected by and hosted on G2.com.

Keely M.
KM
Keely M.
Substitute teacher
Small-Business (50 or fewer emp.)
"Very easy to use for organization"
5/5
What do you like best about brightwheel?

I love how easy it is to have access to student information throughout daycare and connect with families easily. We also use it as our time punch system. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I have nothing that I dislike about brightwheel. Review collected by and hosted on G2.com.

JM
Jeanette M.
Owner
Small-Business (50 or fewer emp.)
"Great communication tool "
5/5
What do you like best about brightwheel?

Easy of use for teachers and parents, billing is easy to manage Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

There is no ability to send a report at the end of the day only, all posts are live time Review collected by and hosted on G2.com.

Brooke M.
BM
Brooke M.
Owner Director
Small-Business (50 or fewer emp.)
"Great for my School!"
5/5
What do you like best about brightwheel?

The ease of use is the best part and parents love it. The team is awesome with taking feedback and replying to questions, so great customer service! Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

A few minor things, but nothing anyone really notices. As an admin, I have a few requests and customer service has responded to help and offered to send to their development team. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Overall positive, definitely some work needs to be done"
3.5/5
What do you like best about brightwheel?

We love the ability to communicate with the parents. We also like the ability to send a message out to all parents immediately. We like that parents can sign in and out on tablets. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

We don't like how small the attendance count is on the screen. We wish that we could have photo albums uploaded. We wish it was easier to find and look at the student profiles from the mobile devices. Review collected by and hosted on G2.com.

CM
Christina M.
Program Director
Small-Business (50 or fewer emp.)
"Great tool for teachers, parents & admin!"
5/5
What do you like best about brightwheel?

Being able to monitor, communicate and record important information that will help assure kids get the best education they can. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Adapting to changes; however I appreciate when necessary changes/addi Review collected by and hosted on G2.com.

JM
Jessica M.
Assistant Director
Small-Business (50 or fewer emp.)
"Overall, wonderful and great. "
5/5
What do you like best about brightwheel?

Keeping the families connected all day long. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Few changes in payroll process would be nice. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Parents Love It!"
5/5
What do you like best about brightwheel?

Ease of it all. It has the potential to save time on paperwork for the teachers and the director when using all the features. User friendly, even some of the less tech savvy teachers enjoy it. Parents love it! Less papers for them to remember to grab and share. Info sent to whoever the parents want to have access. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Occasionally freezes, but very rarely and when it has the Brightwheel team fixes it fast. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Good experience, but still have some issues."
4/5
What do you like best about brightwheel?

The user interface is great and easy to follow. Our staff is able to access the app through their iphones or our ipads. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Unable to be in the check-in room and look up players, need to go into a different part of the app to do this. Review collected by and hosted on G2.com.