SM
Surya M.
Sr Software Manager
Mid-Market (51-1000 emp.)
"Very flexible and adaptable"
3.5/5
What do you like best about Brightspot?

There are a lot of features available for administrators to control what users can see, along with flexible UI forms and permission settings. The platform is also highly adaptable for developers, making it easy to implement and extend feature sets. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Performance can occasionally be problematic, and there are times when SOLR issues arise unexpectedly. Additionally, users have mentioned that completing simple tasks often requires too many clicks, which can be frustrating. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Dynamic and Informative"
5/5
What do you like best about Brightspot?

Brightspot is a great CMS tool for the Economist Intelligence Unit. Our prior content management system had so many limitations that the BSP CMS is incredibly refreshing and allows so much more leniency. It's allowed our analysts a lot more freedom to create articles while at the same time offering easy features. This has helped our analysts and subedit team to process and publish so much quicker but still quite efficiently. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

I'm on the Operations side of the house and am an Admin on the tool. I've sometimes found it a bit difficult to create and set limited roles. Other than that, the tool is great! Review collected by and hosted on G2.com.

Natalie S.
NS
Natalie S.
SWD Engineer In Test
Mid-Market (51-1000 emp.)
"Helping out where ever they can"
4/5
What do you like best about Brightspot?

We do a conference every year that is hosted on Brightspot and they have help us out so we could get it going. Now that we have been doing this conference for 5 years it is still working great. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Brightspot can be slow at times that makes our calls slow. Review collected by and hosted on G2.com.

Andres M.
AM
Andres M.
Frontend Web Developer
Mid-Market (51-1000 emp.)
"Publishing made easy and fast friendly code"
4/5
What do you like best about Brightspot?

A larger CMS offers a wide range of tools and makes it easier to adapt to changes in development and future requirements. It provides flexibility for both creating and managing content, as well as accommodating evolving needs over time. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Sometimes, web support can be slow to respond, and technical support tends to share ideas or issues directly with the owner developers at Brightspot. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Director, Digital Services
Mid-Market (51-1000 emp.)
"Best-of-breed CMS solution"
5/5
What do you like best about Brightspot?

Brightspot's thorough analysis of our existing platform and thoughtful consultation to identify how to migrate our existing content and integrate our content workflows has made this CMS switch (almost) painless. Their customer support is first-rate! Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Coming from a homegrown solution, workflows in Brightspot tend to require a few more clicks than our custom solution. Review collected by and hosted on G2.com.

RE
Rachel E.
Senior Editor
Mid-Market (51-1000 emp.)
"Click-heavy, but feature packed"
4/5
What do you like best about Brightspot?

BrightSpot offers a wide range of unique features, such as the capability to collaborate with team members across different areas, as well as numerous AI-driven innovations. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

It DOES take a large amount of clicks to do even small changes, which is an annoying obstacle when you’re in a hurry. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
II
Verified User in Individual & Family Services
Enterprise (> 1000 emp.)
"CMS done right with unbelievable configurability"
4.5/5
What do you like best about Brightspot?

It allows for some powerful content creation options. We have 40+ custom types and allow our app developers the ability to define their own types as well. Our company hosts multiple 'sites' on Brightspot and have hundreds of content creators and thousands of pages of content. We even have non-employee content creators. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

There are so many configurable options available that sometimes it can be difficult to figure out where a certain attribute is configured. Review collected by and hosted on G2.com.

Jen R.
JR
Jen R.
VP, Digital
Mid-Market (51-1000 emp.)
"Brightspot empowers team to do more without relying on Dev"
4.5/5
What do you like best about Brightspot?

After our instance was set up, both our editorial and product teams found they could achieve a great deal independently, without having to depend on our Dev team for every minor task. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Our editors would appreciate it if the editing tool menu offered more options, making its editing capabilities more comparable to those found in MS Word. Review collected by and hosted on G2.com.

Linda V.
LV
Linda V.
VP Retention
Small-Business (50 or fewer emp.)
"Brightspot makes it easy to build and maintain our website"
5/5
What do you like best about Brightspot?

Brightspot is easy to use and their team sets you up for success. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

Sometimes there is less flexibility than we'd like in design/layout. Review collected by and hosted on G2.com.

Verified User in Publishing
IP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great team backing an exciting product"
5/5
What do you like best about Brightspot?

It was easy to connect to our pre-existing headless setup when we switched from one of our old CMS platforms to BrightSpot. We were also able to create new content types in the GUI using ECTS. Review collected by and hosted on G2.com.

What do you dislike about Brightspot?

While the ease of using ECTs was a definite advantage, we discovered a significant drawback as we neared the end of our migration. We found that we had less integration with many of the features that the documentation claimed were available. Review collected by and hosted on G2.com.