This map pack shows the average ranking for keywords within a specific mile radius of my business location. Review collected by and hosted on G2.com.
It could be more user-friendly, and it would help to have easier access to the training videos. Review collected by and hosted on G2.com.
BrightLocal has the best tools to give us a sense of how we are ranking for SEO keywords in our market. Their competitor analysis is also very insightful, and gives us actionable items to work on with our digital agencies. Review collected by and hosted on G2.com.
Because of all the tools and options available, it can be a little difficult to navigate or find where you are looking to go the very first time. Review collected by and hosted on G2.com.
Citation Building for Websites if Very Amazing they take the whole process smoothly.
Ranking Tracking and review management very Use full. Review collected by and hosted on G2.com.
little high price for the full tool and adding extra for citation building Review collected by and hosted on G2.com.
Brightlocal was communicative during the update process, informing me of any issues, next steps, impediments, and work-arounds. Review collected by and hosted on G2.com.
Some, who do not appreciate interaction, may prefer a more automated directory citation update service like Yext. Review collected by and hosted on G2.com.
BrightLocal provides an all-in-one solution to improve local search rankings, manage citations, and oversee reputation management with an easy-to-use dashboard. Review collected by and hosted on G2.com.
SImple to use system, no complaints from me. Review collected by and hosted on G2.com.
Bright local is easy to use, due to GUI (graphical user interface). Its simple to view rankings, and everything associated with the software. Review collected by and hosted on G2.com.
I cant think of any. Overall its an excellent product. Review collected by and hosted on G2.com.
For me, using Bright Local is very helpful for those users who need to get reviews and ratings for their work. You can also easily navigate the bright local website based on your frequency of use, and the customer support is also notifying you that they are there to help you if you need it. The bright local has an excellent Ease of Integration. Review collected by and hosted on G2.com.
To be honest, there's nothing yet that I dislike about Bright Local as far as I am using it. Because every time I use it, I can easily get what I need. But there is just one thing that I am experiencing that is not a big deal for me. It is that there's a time when you are going to search for a client in the bright local search bar and it is not showing up, but when you continuously press the next button, you will see what you are looking for. But again, it's not a big deal. Only a few normal things happen on every website. If ever other users are also experiencing that situation and request to fix it, I am sure it can be done with the bright local ease of implementation. Review collected by and hosted on G2.com.
Hello Joseph
Thank you for taking the time to share your detailed feedback. We’re thrilled to hear that our platform has been helpful in simplifying the process of obtaining reviews and ratings for your work. It's great to know that you find our website user-friendly and our customer support responsive and proactive.
We also appreciate your positive comments about the ease of integration. Our team is dedicated to ensuring a seamless experience for our users, and your feedback reassures us that we are on the right track.
Regarding the search functionality issue you mentioned, we sincerely apologize for any inconvenience it may have caused. We take all user feedback seriously, I have passed this on to the Product Managers and we will look into this matter to improve the search experience as soon as possible.
Thank you once again for your valuable feedback. If you have any further suggestions or need assistance, please do not hesitate to reach out to our customer support team.
Best regards,
Easy to use and great customer service (thanks Bethel!) Love the local grid feature Review collected by and hosted on G2.com.
It runs a little slow but it's worth the wait! Review collected by and hosted on G2.com.
BrightLocal has a ton of options, all of which appear to be useful for somebody attempting to rank SMEs on Google at a local level. The interface is reasonably intuitive and navigation between applications is quite easy. The onboarding videos (Bright Academy) are among the best I've ever used. The support can only be described as superior. Review collected by and hosted on G2.com.
There isn't a lot to dislike. As an agency, I'd prefer more options with white labelling. I believe the platform would benefit from administrators being able to exert more granular control over user groups, although, in fairness, there is a workaround that goes some way toward solving that (relatively minor) issue. Review collected by and hosted on G2.com.
Hello Tony
Thank you immensely for taking the time to share your experience with BrightLocal. We're thrilled to hear that you find our platform valuable for ranking SMEs on Google at a local level. It's heartening to know that our wide array of options and intuitive interface have been instrumental in simplifying your optimization efforts.
Your praise for Bright Academy is truly appreciated. We strive to offer comprehensive resources to empower our users, and your feedback on the onboarding videos reaffirms our commitment to delivering top-notch educational content.
We understand your feedback regarding white labeling options for agencies, and rest assured, we're continuously exploring ways to enhance our platform's capabilities in this aspect. Additionally, we appreciate your suggestion regarding granular control over user groups, and while we do offer workarounds, we're dedicated to refining our system to better meet the needs of agencies like yours.
It's gratifying to hear that BrightLocal has been instrumental in solving various challenges associated with local search optimization.We're delighted to play a role in streamlining your workflow and helping you achieve success in local search rankings.
Once again, we genuinely appreciate your feedback and your ongoing support of BrightLocal. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We're here to support you every step of the way.
I really like their customer service. They are always quick to respond. Review collected by and hosted on G2.com.
The user interface is a bit clunky, but otherwise, their customer service team makes up for it with tons of help. Review collected by and hosted on G2.com.
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How Much Does BrightLocal cost?
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