Brightidea is a versitile and easy platform to use. Brightidea staff are helpful and easy to work with. Brightidea has given our company a great platform for our innovation department. Review collected by and hosted on G2.com.

I would like to see Brightidea be a little bit more user friendly with some of the advanced features. On occasion it is hard to find specific settings because they are hidden in different places. Review collected by and hosted on G2.com.

So far, everything I've been asked to do, configuration-wise, by my campaign sponsors, I have been able to do. That SO wasn't the case with our previous ideation software partner. I cannot tell you how happy I am with the product and the support. Review collected by and hosted on G2.com.

It was tricky to initially learn because of the wide variety of functionality. There are still a few functions I have to get comfortable with. Review collected by and hosted on G2.com.

The ability to modify forms and fields and add widgets as and when necessary. Review collected by and hosted on G2.com.

The technical support team. Arrogant enough to assume they know how you use the platform better than you do. They argue with you about features which did exist and no longer exist, and then proceed to tell you that they never existed and you are wrong. TERRIBLE.

The customer knows what they are talking about. DO not argue with your custmoer. These are basics. Review collected by and hosted on G2.com.

Very easy to use. Aligns with needs on our projects and what we're trying to do. Does what it is supposed to and helps us move things forward. Review collected by and hosted on G2.com.

Looking forward to its being able to add additional features and functionality in ways we're chaning in the future. Review collected by and hosted on G2.com.

A lot of features and the team is continuously rolling out new features which are relent to the user experience.

If I need any help, the customer service from people like Jimmy helps me promptly. Review collected by and hosted on G2.com.

UI/UX is not so good and there are limitation for the team to improve on the UI/UX. There are limited features in the mobile app too and the team is not improving it despite the recommendation I provided. Review collected by and hosted on G2.com.

The tool's flexibie and comprehensive suite of modules enables seamless collaboration across our large organization. Brightidea has excellent customer support which has built a mutally beneficial relationship with our company's Admins. Review collected by and hosted on G2.com.

I like 99% of the tool. A few improvements on allowing different types of voting for projects and also upgrades on how the results can be tabulated would be to only things I can think of improving. Review collected by and hosted on G2.com.

It has helped us streamline our ideation process helping our team provide better visibility and an increase in ideas from our employee base. Review collected by and hosted on G2.com.

I'd love to see a higher sense of urgency for some of the bugs I've noticed, but both Jimmy from Idea Box and Brian from support have been very responsive and helpful! Review collected by and hosted on G2.com.

Easy way for employees to contribute feedback to the company. Review collected by and hosted on G2.com.

The default of only 2 admins, it's a bit nuts. Honestly. Review collected by and hosted on G2.com.

The support of the product and the ease of use. Review collected by and hosted on G2.com.

Report optionshard to find, you need to know where to look, having to pull multiple reports for all the data you want/need and then compile them together, etc. Review collected by and hosted on G2.com.

Brightidea makes it easy for our teams to submit ideas, share ideas, and move ideas forward. We have used it on several diverse initiatives, and we have found that the software is super flexible and accommodates many different programs.

The customer service is excellent - we meet with Zita every month and go through our needs and updates. She is quick to respond and the organization is constantly working to understand what they can do better to serve our group. Review collected by and hosted on G2.com.

I wish we could include guests in the voting or review process. We have had many initiatives that use an outside jury, and the process to include them can be cumbersome. Review collected by and hosted on G2.com.