# Brightidea Innovation Management Reviews
**Vendor:** Brightidea  
**Category:** [Idea Management Software](https://www.g2.com/categories/idea-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 214
## About Brightidea Innovation Management
With over 2 million users world wide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management and Hackathon software and services. Here at Brightidea, we believe that innovation is too important to be left to chance, and that every individual deserves an opportunity to have their voice heard. Our focus is not only giving organizations the ability to readily crowdsource ideas and build on strategic plans, but also back every idea with complex data points to help you track, manage, and prioritize ideas to ensure the best ideas always win. We are designed to fit any size, scale, or level of maturity when it comes to idea or innovation management. Brightidea helps you harness the power of ideas to help you foster a culture of innovation within the company. Most recently, we&#39;ve added the Whiteboard. Brightidea Whiteboard gives your team a place to brainstorm in your own infinite space via a browser. Create stickies for new ideas, upload images, draw with dynamic pen and marker tools, emote with rich reactions, leverage smart tools like timers to keep your meetings on track, and utilize all of your favorite idea and innovation management templates. Wherever you&#39;re at in your innovation journey, our platform &amp; people will help you get to the next level.



## Brightidea Innovation Management Pros & Cons
**What users like:**

- Users highlight the **ease of use** of Brightidea, appreciating its intuitive interface and seamless integration with tools. (6 reviews)
- Users commend the **incredible customer support** of Brightidea, highlighting their knowledge and commitment to problem-solving. (5 reviews)
- Users love the **customization options** in Brightidea, allowing for tailored solutions and enhanced project management. (3 reviews)
- Users appreciate the **user-friendly features** of Brightidea, enhancing idea management and customization significantly. (3 reviews)
- Users commend the **ease of use and implementation** of Brightidea, enhancing their innovation management experience significantly. (3 reviews)
- Automation (2 reviews)
- Ease of Management (2 reviews)
- Implementation Ease (2 reviews)
- Innovation Management (2 reviews)
- Users appreciate the **user-friendly interface** of Brightidea, which enhances idea management and collaboration effortlessly. (2 reviews)

**What users dislike:**

- Users find **limited features** of Brightidea hinder intuitive use and customization, complicating the innovation management process. (3 reviews)
- Users find the **difficult setup** of Brightidea Innovation Management to be intensive but appreciate the exceptional customer support. (2 reviews)
- Users find Brightidea&#39;s platform **unintuitive** , making it challenging for non-experienced users to navigate effectively. (2 reviews)
- Users find the **learning curve steep** , making it difficult for newcomers to navigate and utilize the platform effectively. (2 reviews)
- Users find the **limited customization options** of Brightidea frustrating, hindering intuitive use and functionality. (2 reviews)
- Limited Reporting (2 reviews)
- Mobile Functionality (2 reviews)
- Not Intuitive (2 reviews)
- Users find the **complex setup** of Brightidea challenging, though customer support helps ease the process. (1 reviews)
- Users find **design limitations** in Brightidea Innovation Management, feeling its UI/UX lacks modern application standards. (1 reviews)

## Brightidea Innovation Management Reviews
  ### 1. If you want to collect ideas, It does what it needs to. Beyond that, your results may vary.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Brightidea Innovation Management?**

The templates are pretty straight forward once you figure them out.  There are also a ton of different products to use. initiative landing pages and submission forms are quite customizable. Their hackathon template / product seems to be well thought out.

**What do you dislike about Brightidea Innovation Management?**

Brightidea's use beyond simple idea submission and very simple judging and tracking is quite limited.  Bringing in a casual user to the platform as a reviewer or one off initiative pipeline manager is extremely difficult because of how unintuitive the system is.  It appears from the outside that the system has quite a lot of technical debt from development over the years. Built in system metrics are quite limited, not very customizable, and often the selectors act up. If you would like to export data from the platform to build your own dashboard, you will have the joy of contenting with 3-4 different excel exports to get your data and then piece it back together into one cohesive story.

For a non experienced user - it is very hard to get familiar with the platform quickly and spun up on tasks.  Completing action items often leads you through 4-5 different screens and the process ends up being rather disorienting. This often lead to my initiative sponsors trying to use the brightidea platform, but ultimately asking for their submissions in an export to review and act on outside the platform.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

They make it relatively easy to set up pipelines for idea submissions, which is handy. If we just made an internal form, it wouldn't guide us through the process of idea selection.

  ### 2. One tool for idea management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek . | Senior Lead - Innovation Strategy , Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Brightidea Innovation Management?**

Easy to learn, implement and mange. Some features like the Business impact tab, merge ideas, link ideas really add value.

**What do you dislike about Brightidea Innovation Management?**

The UI/UX is something that is not at par with the modern day applications.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Idea collation

  ### 3. Robust innovation/idea management tool with outstanding customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward C. | UX Design Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Brightidea Innovation Management?**

The ease of low/no-code creation of new initiatives on the platform with very robust automation capabilities as well as great customer support.

**What do you dislike about Brightidea Innovation Management?**

Cost per license limits our team's ability to scale as effectively.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

A user-friendly platform for idea/innovation submission and lifecycle tracking. Brightidea is far superior to the other tools that would otherwise be used in our legacy system catalog.

  ### 4. BirghtIdea helped me in handling project requests from other teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Brightidea Innovation Management?**

The best thing about BrightIdea is the ease of integration with other tools that we are using. It is easy to use and implement it in our processes. The app provides us with a good interface for customer support. Even if the requests come in at a small rate, the longevity of the execution means that ideas remain in the pipeline for long periods of time and we end up using the app often, to provide updates to the requester.

**What do you dislike about Brightidea Innovation Management?**

Jira Server integration was not available a while ago, but I understand this feature is in the works.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

BirghtIdea helps us intake project requests from people outside of our team.

  ### 5. Look no further in your search for an Innovation Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhimanyu S. | Vice President - Innovation Office , Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Brightidea Innovation Management?**

Brightidea is very easy to use. The user interface is free of clutter, predictive and visually appealing.
The tool offers a number fo great features that other software we were trying to retrofit cannot compete with. Yoou can ealisy build landing pages for initiatives, create multiple workflow, assign scorecards to evaluate and judge ideas and set custom notifications and alerts.

The support team has been awesome and they helped us through every step of the implementation cycle, understanding oour requirements, configuring each module, creating training documentation and being on top of our wish list. 

We've seen impressive adoption all thanks to how easy it is to manage ideas on Brightidea.

**What do you dislike about Brightidea Innovation Management?**

Lack of a good mobile app.
Some pages and templates could be more customizable since each company looks at Innovation from a different lense.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea is our centralized Innovation platform. It has allowed us to track innovation ideas across the firm all in one place.
We can identify duplicate ideas, run reports on areas with the highest interest and benefits.
Host multiple hackathon like events on Brightidea. 
Create complex workflows to manage ideas and run them through a framework to becoming commercial opportunities.

  ### 6. Kal Tire Experience Brightidea

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan B. | Innovation advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2025

**What do you like best about Brightidea Innovation Management?**

Brightidea has been the solution for the management of innovation ideas within our organization. It is a very intuitive and easy to use software, and the support provided by the company is fast.

**What do you dislike about Brightidea Innovation Management?**

The instructions with rules are sometimes a bit confusing, and therefore sometimes fail.
The output reports could be more customizable.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

In the old days, ideas and all their information were managed with an excel spreadsheet and in windows folders. Today it is all in one place and easily accessible.

  ### 7. Top Notch Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Brightidea Innovation Management?**

I have to say the support staff at Bright Idea are incredible. Both in terms of their knowledge and willingness to take the time out of their day to help problem solve and trouble shoot. If you are new to innovation they are great for helping you get started and build up your program.

**What do you dislike about Brightidea Innovation Management?**

Workload to set up is pretty intensive but that would be the case for any platform like this and again, the customer support in getting it built is exceptional.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

WE have used bright idea to help farm innovative ideas. We have a handful of projects that we have implemented coming out of bright idea.

  ### 8. Great Software for Organizing All your Ideas

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lee C. | Innovation Leader - East Coast, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Brightidea Innovation Management?**

I like the use of webstorms and the abilty to link ideas from one webstorm to the next. I also really liek the parent/child relationship you can create between ideas. Often times we end up with similar ideas and the ability to link them together eliminates the muddiness of the infomation being scatterede between many similar ideas. The setup and manipulation fo the worflows is easy and has an easy learning curve.

**What do you dislike about Brightidea Innovation Management?**

The biggest fault with Bright Idea is the lack of a mobile application that is functional and easy to use. They have an app for at least iOS, but it is buggy and zero improvements hve been made on it in the last 3 years. It has objectivly gotten worse, not better.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We review and house many many solutions that vendors bring to us. Without this software we would have an impossible task in front of us. We are saving innumerable hours by having a repository of solutions at our finger tips that we can organize, sort and prioritize.

  ### 9. Brightidea Platform - Our one-stop shop for sharing ideas

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Brightidea Innovation Management?**

The ability to customize the different interfaces for our different focus areas has been incredibly helpful in organizing ideas across the company. As we pivoted in our management strategy of ideas (targeting challenges, solutions, and pilots), BrightIdea allowed us to get creative and develop environments for these three areas separately. While the information is kept separate in these individual environments, it's easy to link ideas together to show the progression of an idea from stage to stage.

**What do you dislike about Brightidea Innovation Management?**

We are still working through how to work with our craft users who don't have emails and can register/log-in. In order for this to truly be a one-stop-shop for all ideas at DPR, we'd like for our craft and  trade partners to be able to submit, access, and comment on ideas ... while still having the ability to limit what they can and cannot access when in the site. This has proven more difficult than we realized, however we have worked through a process to allow this.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Creating a single source of truth for all of the ideas in the company. Sharing of lessons learned/pilot history/etc. is crucial in a company as large (or larger) as ours - Brightidea has helped with idea awareness by providing a single spot where everyone can go to see the latest information on solutions we've tried or are currently testing.

  ### 10. An exceptional tool that effectively facilitates the management of a culture of innovation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lucas L. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Brightidea Innovation Management?**

Brightidea boasts several key functionalities that help automate innovation workflows. Its user-focused design and extreme flexibility make it an ideal choice for organizations looking to foster creativity and progress. Despite the ability to build complex processes within the tool, it remains relatively easy to use and understand from an administrative perspective, making it a powerful and accessible solution for innovation management

**What do you dislike about Brightidea Innovation Management?**

I wish there was a simpler way to import and manage roles within the tool. Additionally, stronger integration with Teams would be a welcome improvement, as it could significantly boost the effectiveness of campaigns.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It helps us facilitate, track, and manage a variety of innovation use cases, including crowdsourced campaigns focused on problem-solving and business improvements, and ongoing idea submissions that can be organized departmentally or by business units. Brightidea helps us better manage and prioritize ideas.

  ### 11. Fantastic tool for crowdsourcing ideas from within your organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric L. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Brightidea Innovation Management?**

My favorite thing about Brightidea is how quick and easy it is to setup new sites that are tailor-made for a department or initiative. After having administered our main innovation intake portal for a while, the many scoring and idea management tools were simple to deploy for different uses, like tracking project statuses, assigning accountability to leaders, and moving ideas through management workflows.

**What do you dislike about Brightidea Innovation Management?**

Customized reports, task management, and file management are areas in which I struggled using Brightidea, but the customer success team was always ready to find solutions. This included support for integration with PowerBI through an API for more control over reporting on ideas and their statuses.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea provides a repository for ideas from across our organization, accessible anytime of the day and from anywhere our employees are located. This is a crucial feature for us since two-thirds of the workforce is in field operations and we operate 24 hours a day. Much of the benefit we have seen from Brightidea is in Continuous Improvement focused on process and tools, which aligns with corporate targets in increased efficiency and cost savings.

  ### 12. An Incredible And Outstanding Tool For Managing And Organizing Ideas.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary N. | IT Consultant , Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Brightidea Innovation Management?**

Brightidea is a powerful and advanced tool for managing and organizing ideas. I like the fact that Brightidea is user friendly with variety of features and great customer support. With it, it's very easy and quick to submit and collaborate on ideas.

**What do you dislike about Brightidea Innovation Management?**

Since I started using Brightidea until today i haven't encountered any challenges.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

I like the ability to customize the different interfaces for our different focus areas which has been so helpful in organizing ideas across the organization. Getting started with Brightidea is extremely easy and straightforward.

  ### 13. Bringing people together, opening line of sight

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about Brightidea Innovation Management?**

I like how BI allows all in our organization to meet on one social media style site where conversations can happen in a line of sight to everyone else.  It flattens the field to allow all ideas and comments to happen.  It's a great space to host hackathons, design challenges and other innovations.

**What do you dislike about Brightidea Innovation Management?**

It takes a lot to learn and run challenges, but it's getting easier.  Pipelines are tricky from the back-end sometimes.  The new Whiteboard feature could be cool with some UX fixes.

**Recommendations to others considering Brightidea Innovation Management:**

Ensure you have the culture up front to use such a platform.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

District and site based concerns.  Brainstorming, idea submissions.

  ### 14. Robust Idea Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin G. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Brightidea Innovation Management?**

The BrightIdea platform has been a major boost to our firm as to how we can promote the concept of ideation and innovation. It is an incredibly easy to use platform for our staff with fantastic customer support, and we can easily customize it to suit our needs. We have only rolled it out to our staff for a little over a month now, but we have amazing feedback from our users about it already!

**What do you dislike about Brightidea Innovation Management?**

Some of the interface for the setup is a bit clunky and confusing, and not everything can be customized easily unless you know HTML coding to dive into the details. I love the unlimited user feature for our staff, but the per user pricing on the admin side could be a bit more flexible.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Having a central platform for our staff to submit ideas and collaborate with others on innovation.

  ### 15. Great and amazing platform for collaboration and ideation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer B. | IT Manager, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Brightidea Innovation Management?**

What i like best about this great platform is how it is simple and easy to learn and manage. It makes it extremely easy to submit and collaborate on ideas. It helps our company to rank innovative ideas to implement for sparkathon and other similar recognition. Simple and easy to implement, learn and manage.

**What do you dislike about Brightidea Innovation Management?**

I love Brightidea 99%. I have been using it for quite a long time and i haven't yet experienced any challenges.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea has a very responsive and great customer support which has built a mutually beneficial relationship with us. The templates are pretty straightforward once you figure them out.

  ### 16. Innovation Process partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Brightidea Innovation Management?**

Collaborative solution provider.  Listens to organization needs and works to develop a roadmap not just sell a package.
Good Quick Start information and great training support which is essential given the wide range of customiztion available which can be intimidating. 

Customer support began with highly technical and business support members on the call to ask and answer question and to guide us to the right level of support needed quickly rather than starting with sales and escallting.  Our needs were communicated internally at Bright Idea helping us to move more quickly and efficiently.

**What do you dislike about Brightidea Innovation Management?**

Initially, we felt like Brightidea was to large and complex for our needs.  We had to go do some comparative product analysis before we could apprecitate Bright Idea.  It would have been helpful to have had some competitor  analysis info up front.

IT support / integration was a little bumpy and was passed around a while.  To be fair, our IT support availability may have contributed to delays.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We haven't rolled out yet, however our key problems are: 1) Corportate memory or ideas and quantifying Ideation efforts;  2) Lack of standard process for rating and follow through;  3) the need for transparency for idea processing to enhance participation.   We belive that the flexibility of the ideation capture, standardizing our process pipeling, and the adding transparency to idea rating, stakeholder review, and selection process will enhance our Innovation efforts considerably.  Brighidea IdeaBox will give us the tools to build, benchmark/quantify, and improve our Innovation efforts.

**Official Response from Omari Starks:**

> Thank you for sharing your positive experience with Brightidea! We are glad to hear that our collaborative approach and training support have been beneficial for your organization. We appreciate your feedback about the initial complexity and will take your suggestions into consideration for future improvements. We look forward to supporting your innovation efforts as you continue to utilize Brightidea.

  ### 17. Simple and effective for all kinds of ideation and collaboration!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erin H. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Brightidea Innovation Management?**

We're a large company with a wide variety of needs. Brightidea gives us the capability to cull new ideas from across the corporation in a way we wouldn't be able to do otherwise. For the administrators, it's a simple tool to learn and manage, and for users, Brightidea makes it easy to submit and collaborate on ideas. For us, it's great to have a resource we can turn to to answer the question: "I have an idea for x, what do I do with that?"

**What do you dislike about Brightidea Innovation Management?**

The downsides to me, specifically, pertain more to the admin-side of the tool. There are definitely glitches we've grown accustomed to work around because it's almost easier that way, like adding pictures to a challenge page, header graphic dimensions, or changing font size/text/color in a Rich Text box, etc. I also seem to run into the same conversation with other admins and challenge sponsors about running excel reports, e.g. report options being kind of all over the place/having to know where to look, having to pull multiple reports for all the data you want/need and then compile them together, etc. A lot of our initiatives rely on the reporting and it makes for a less hands-off experience for the admin when they have to keep pulling reports and piece-mealing things for challenge sponsors.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We're able to crowdsource ideas virtually across our company, reaching a larger audience than we could've pre-Brightidea.

  ### 18. Brightidea is now an integral part of our global innovation ecosystem!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Brightidea Innovation Management?**

Easy to spin up new initiatives - even for non-SW engineers. 
Democratizes ideation.
Several niche options depedning on the type of event.
Very successful tool to host hackathons - team formation, ideation, documention, assessment.
Fantastic customer support - shout out to Justin Gonzalez who has been our go to person for the past 3 years!

**What do you dislike about Brightidea Innovation Management?**

Their blog feature could definitely use an upgrade!
Some limitations to advanced yet easy web page creation (sharepoint pages are cooler now. BI still needs CSS knowledge to hack into the page for advanced setup).
Mobile app has some catching up to do.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Democratizing ideation across our global sites in a very large organization. 
Helps us ideation past silos. 
Aids us in evaluating events like Hackathons and Engineering conferences.

  ### 19. Amazing opportunity how to create and experience innovations together

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrik S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 15, 2024

**What do you like best about Brightidea Innovation Management?**

I like the best the fact that Brightidea is user-friendly tool with huge number of great features and also the customer support.

**What do you dislike about Brightidea Innovation Management?**

Maybe some details regarding widget creation.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

- changing mindset by focusing on identification of customers unmet needs
- to share Innovative products, technology ideas or competitive products by showing their unique benefits

  ### 20. Great platform for crowdsourcing new ideas

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Brightidea Innovation Management?**

Brightidea is easy for all of our employees to use, from posting ideas to voting and commenting on ideas. Single sign-on integrates Brightidea with our tech stack seamlessly. Behind the curtain, Brightidea helps me manage ideas through whatever pipeline I choose to configure.

**What do you dislike about Brightidea Innovation Management?**

Posting images to the Brightidea file library is a little cumbersome. It would be nice to be able to drag and drop images directly into challenges or blog posts.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea gives all employees an equal voice in our innovation efforts. Great ideas don't always come from the corner office. In our construction industry, we cannot afford to miss the voice of our professional craftsmen.

  ### 21. Brightidea offers a product that s unique and valuable to our company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Brightidea Innovation Management?**

Brightidea is a versitile and easy platform to use. Brightidea staff are helpful and  easy to work with. Brightidea has given our company a great platform for our innovation department.

**What do you dislike about Brightidea Innovation Management?**

I would like to see Brightidea be a little bit more user friendly with some of the advanced features. On occasion it is hard to find specific settings because they are hidden in different places.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea is providing our company with a platform for new and implemented innovations. We are able to showcase these innovations across our company. We also use the platform for information repository on many different issues.

**Official Response from Omari Starks:**

> Thank you for sharing your feedback with us.  We appreciate your suggestion, our team is constantly working to improve the platform. Your input is invaluable in helping us achieve that goal. Please let us know if there is anything else we can do to make your experience with Brightidea more seamless.

  ### 22. In love with the Brightidea experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Net L. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Brightidea Innovation Management?**

So far, everything I've been asked to do, configuration-wise, by my campaign sponsors, I have been able to do.  That SO wasn't the case with our previous ideation software partner.  I cannot tell you how happy  I am with the product and the support.

**What do you dislike about Brightidea Innovation Management?**

It was tricky to initially learn because of the wide variety of functionality.  There are still a few functions I have to get comfortable with.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We have a large employee population in a wide variety of companies under one umbrella.  Brightidea supports enterprise-wide campaigns in a way that is easily manageable.

  ### 23. A pretty good ideation platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Brightidea Innovation Management?**

The ability to modify forms and fields and add widgets as and when necessary.

**What do you dislike about Brightidea Innovation Management?**

The technical support team. Arrogant enough to assume they know how you use the platform better than you do. They argue with you about features which did exist and no longer exist, and then proceed to tell you that they never existed and you are wrong. TERRIBLE. 
The customer knows what they are talking about. DO not argue with your custmoer. These are basics.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Provides a net to catch ideas from the rest of the business

  ### 24. Cool Tool that Helps You

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirby B. | Vice President - ESG & Sustainability Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Brightidea Innovation Management?**

Very easy to use.  Aligns with needs on our projects and what we're trying to do.  Does what it is supposed to and helps us move things forward.

**What do you dislike about Brightidea Innovation Management?**

Looking forward to its being able to add additional features and functionality in ways we're chaning in the future.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

How do I solicit informaiton and reviews on new ideas and approaches in working to solve our problems.

  ### 25. One stop innovation portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about Brightidea Innovation Management?**

A lot of features and the team is continuously rolling out new features which are relent to the user experience. 
If I need any help, the customer service from people like Jimmy helps me promptly.

**What do you dislike about Brightidea Innovation Management?**

UI/UX is not so good and there are limitation for the team to improve on the UI/UX. There are limited features in the mobile app too and the team is not improving it despite the recommendation I provided.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It helps me in managing new innovation ideas within the organization starting from new ideas to collaboration for incubation. It can help me to send regular updates to colleagues too but the newsletter format is not so nice.

  ### 26. Enterprise-capable Collaboration Tool with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Brightidea Innovation Management?**

The tool's flexibie and comprehensive suite of modules enables seamless collaboration across our large organization.  Brightidea has excellent customer support which has built a mutally beneficial relationship with our company's Admins.

**What do you dislike about Brightidea Innovation Management?**

I like 99% of the tool. A few improvements on allowing different types of voting for projects and also upgrades on how the results can be tabulated would be to only things I can think of improving.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It allows us to run corporate wide challenges, hack-a-thons, crowdsource innovative ideas, crowdsource scoring of the ideas, and collaboratively build priority lists for our team.

  ### 27. Intuitive Centralized Innovation Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos A. | Financial Planning and Analysis Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2023

**What do you like best about Brightidea Innovation Management?**

It has helped us streamline our ideation process helping our team provide better visibility and an increase in ideas from our employee base.

**What do you dislike about Brightidea Innovation Management?**

I'd love to see a higher sense of urgency for some of the bugs I've noticed, but both Jimmy from Idea Box and Brian from support have been very responsive and helpful!

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It provides increased user visibility and provides a clear workflow for our employee base. This in turn provides better dialogue and communication within the company and better outcomes.

  ### 28. BrightView Ideas!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve B. | SVP of Product, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Brightidea Innovation Management?**

Easy way for employees to contribute feedback to the company.

**What do you dislike about Brightidea Innovation Management?**

The default of only 2 admins, it's a bit nuts. Honestly.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Enabling employees to easily provide feedback and ideas.

  ### 29. Great tool and very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** mark k. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about Brightidea Innovation Management?**

The support of the product and the ease of use.

**What do you dislike about Brightidea Innovation Management?**

Report optionshard to find, you need to know where to look, having to pull multiple reports for all the data you want/need and then compile them together, etc.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

allowing inovation

  ### 30. User-Friendly, Smart, Collaborative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah W. | Director of Research, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Brightidea Innovation Management?**

Brightidea makes it easy for our teams to submit ideas, share ideas, and move ideas forward. We have used it on several diverse initiatives, and we have found that the software is super flexible and accommodates many different programs.
The customer service is excellent - we meet with Zita every month and go through our needs and updates. She is quick to respond and the organization is constantly working to understand what they can do better to serve our group.

**What do you dislike about Brightidea Innovation Management?**

I wish we could include guests in the voting or review process. We have had many initiatives that use an outside jury, and the process to include them can be cumbersome.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

They have created a space for team members to submit ideas and have other team members provide feedback and potential collaborations. They have also created a seamless way for us to review ideas and rank them to better understand which ideas should move forward.

  ### 31. IdeaBox

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Brightidea Innovation Management?**

IdeaBox keeps our Innovation group organized on our idea submittals and projects that we are implementing.  The crowdsourcing feature is why we purchased the software.

**What do you dislike about Brightidea Innovation Management?**

More personalized training for setup would have been nice.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Keeping track of our idea submittals in an organized and process driven method.

**Official Response from Omari Starks:**

> Thank you for your feedback. We appreciate your suggestion and will take it into consideration as we continue to improve our training process. Please let us know if there is anything else we can assist you with.

  ### 32. Versatile and Customizable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Brightidea Innovation Management?**

BrightIdea provides a lot of resources and continuous support regarding its product. The platform can be very versatile in the applications within the organization, so having plenty of resources is useful in utilizing the features.

**What do you dislike about Brightidea Innovation Management?**

The BrightIdea platform can be very complex, so the learning curve can be steep when training other users. The user interface can also be not very intuitive or not up to date to more user friendly interfaces.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

They're providing a versatile platform that can keep up with the idea management of a diverse organization. It has been instrumental in driving the innovative culture of our organization and archiving our past initiatives as a reference and as a jumping point for future ventures.

  ### 33. Great product for idea generation and better people to help customize it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Owen T. | Sr Principle, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about Brightidea Innovation Management?**

The product was designed to capture and manage ideas and with the help of Brightideas we were able to customize it to meet our needs. The browse function is well done which makes it easy to find ideas that are most impactful to each user.

**What do you dislike about Brightidea Innovation Management?**

There are aspects of the product which aren't flexible enough so we had to find work arounds which does great some cumbersomeness in the final product. The product was designed to have a small group of decision makers which made it hard to have multiple groups participate as taking ownership of an idea.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It allows for easy collaboration on ideas between our business units and our field engineers to help drive conversations to others that would not have had inputs before.

  ### 34. Great to work with, and loved tool by end users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Brightidea Innovation Management?**

Its wonderful idea and innovation management software that helps our company to rank innovative ideas to implement for sparkathon and other similar recoginition.

**What do you dislike about Brightidea Innovation Management?**

I am not an end user, but I work with the end users who are using brightidea. I am in procurment so I do not know what they dislike in detail about brightidea.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We have thousands of ideas submitted in our sparkathon for ideas for innovation and brightidea makes it easy to choose a winner who merits winning, and to sort through subissions.

  ### 35. A collaborative and engaging idea management platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Brightidea Innovation Management?**

I like how the platform is easy and intuitive to use, from both an end user and administrator perspective. The pipeline management, adding rules, using the available tools etc are easy to understand how to use and the initiative playbooks can be used to help guide you if you have any questions. I like how there are various types of initiatives you can implement depending on your requirements and what you want to achieve, and the boxes are easy to duplicate and change if you need to add or tweak initiatives.

The support at Bright Idea is great. If you have any technical problems or questions the support team get back to you very quickly and always help to solve your issue. They also have innovation consultants who help advise how to get the most out of your platform, they are very talented and friendly individuals.

**What do you dislike about Brightidea Innovation Management?**

It can be time consuming to customize the finer details of the website due to the complexity of the HTML code. Although you can change the main templates on the website easily, it would be great if you could change the finer details in an easier way.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

It is allowing a centralised place for people to submit ideas and these ideas to be stored, managed and evaluated. This makes our innovation process much easier and smoother. I like how people can collaborate around innovation through commenting and voting, and the extra enagagement features that can be offered such as the blog posts. The software also allows us to report and track engagement and users through its dashboards, which is a huge benefit so we can understand what works well / what needs to be improved by monitoring engagement levels etc.

  ### 36. Best idea management platform in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** January 14, 2023

**What do you like best about Brightidea Innovation Management?**

The platform is very user friendly, having used others in the past, Brightidea is more engaging for the users as well as easy to use for the administrators and evaluators. It has a great level of customization available to users, which means that as a company we can tailor it to fit our brand and our specific needs. As an example, we have used different idea boxes to fit different time horizons - something that is critical for us in order for ideas to be evaluated by the right people in the organization.

The ease of changing each box to fit your needs is without a doubt one of the best things about Brightidea, and it's great to see more innovations within the company coming in this space, continuously updating this product.

Brightidea also offers consultancy advice for their customers, which goes beyond the product offering. They have talented individuals in their teams able to provide advice on best practice innovation management, how to engage employees to improve intrapreneurship programs, etc.

**What do you dislike about Brightidea Innovation Management?**

Brightidea is focusing on getting new features in the market e.g. whiteboard and others, whilst for us it would be more important to prioritize continuous improvement of their core product. As an example, as complex organizations, we might not fit the more basic ways of evaluating ideas in terms of workflow, and we are slightly restricted in assigning evaluators based on general categories instead of, for instance, having the option to add sub-categories and branches creating dependent questions. Other than this, Brightidea offers a great deal of flexibility to meet everyone's needs.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea helps us crowdsource ideas in a user friendly, engaging and consistent manner. It also contributes to our goal to have an idea management platform that promotes different types of participation and collaboration. Not every has a great idea, but many are able to bring value to the platform through providing feedback, connecting the dots or simply giving kudos to their colleagues' ideas.

Brightidea has also supported our team in better managing our innovation pipeline across different innovation horizons. 
Brightidea helps us crowdsource ideas in a user friendly, engaging and consistent manner. It also contributes to our goal to have an idea management platform that promotes different types of participation and collaboration. Not every has a great idea, but many are able to bring value to the platform through providing feedback, connecting the dots or simply giving kudos to their colleagues' ideas.

  ### 37. Revolutionary product with a comprehensive free trial and support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Brightidea Innovation Management?**

Solution has been designed to minimize the barrier to entry of implementation. It's easy to use, robust and the ROI from ideas from the organization are showing. Jimmy from Ideabox has been a pleasure to work with.

**What do you dislike about Brightidea Innovation Management?**

Training resources may require an update and refreshed though still are relevant and very useful.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

A centralized repository for brainstorming ideas, unique platform that allows a democratic ability to convey ideas thoughts from all facets of the business.

  ### 38. Expanding Idea and Innovation Management to K-12 Education

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin D. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Brightidea Innovation Management?**

Brightidea is a highly flexible platform, allowing the customization needed to launch an innovation initiative AND track winning ideas in a project pipeline. The user experience is clean and easy. The Idea Boards page is a very visual way to show ideas while also allowing users to filter in a number of ways. 

My clients find the user experience very easy, especially when it comes time to move top ideas from an ideation initiative to a project showcase site. Having everything on one platform makes so much sense.

**What do you dislike about Brightidea Innovation Management?**

In K-12 education, there is a desire for a crowd-based platform that allows for complete anonymity (not requiring users to log in at all). While I don't agree with this, it seems to be a desire for this market. Other than that, Brightidea has all of the features and functionalities needed to manage a crowd-based innovation program! It's fantastic.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Brightidea allows K-12 education leaders to incorporate a structured stakeholder feedback process into their decision-making, whether for strategic planning, elevating student voice, or gathering stakeholder input for other initiatives. Currently, many of my clients have launched crowd-based student voice events that combine the power of Brightidea with the ideas of our youth! These are beneficial to the community, both students and educators!

  ### 39. Intuitive system with great support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda O. | Sustainability Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Brightidea Innovation Management?**

My company has used BrightIdea to crowdsource innovation for years. It is an easy-to-use platform with robust evaluation tools. The BrightIdea staff are always extremely responsive and helpful from anything from philosophical questions to technical glitches.

**What do you dislike about Brightidea Innovation Management?**

Making the platform intuitive and easy to use has minor drawbacks limiting customizability, but there are always ways to work around limitations.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

As a large organization, Brightidea allows our company to reach into different parts of the business that the Innovation team doesn't typically interface with, allowing us to source more and better ideas than we would have otherwise.

  ### 40. Great product from a great company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dorit K. | ALM Analyst and Project Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2018

**What do you like best about Brightidea Innovation Management?**

Firstly we like the product. The UI, the flexibility we have as administrators, the analytics and the various judging tools. The platform is easy to use and is liked by our employees and managers. 

Secondly, the BrightIdea platform continuously improves, and new features are added at a desirable pace. 

Thirdly, and most importantly, are the tremendous support and attention from our account manager Justin Gonzalez,  the support portal and the quick response to any issue we have.

**What do you dislike about Brightidea Innovation Management?**

We are delighted with the platform. The only thing I can think of is that we would like to see more support for load balancing of the judging tools and a better way of managing it when we need to shift evaluators. 
I would be happy to elaborate if needed.

**Recommendations to others considering Brightidea Innovation Management:**

Great software and great support

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We use the BrightIdea platform for idea gathering, rating and selection. We mainly run company-wide or department hakathons. We have implemented many ideas, and this has increased our business efficiency.

  ### 41. Brightidea Innovations

**Rating:** 4.5/5.0 stars

**Reviewed by:** colin n. | Solutions Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about Brightidea Innovation Management?**

Allows our teams to generate new ideas and innovations to help the Business expand these ideas into new solutions to make the company more productive

**What do you dislike about Brightidea Innovation Management?**

Nothing much. Tend to think the Help pages are well out of date and need to reflect the screens you see in the current version

**Recommendations to others considering Brightidea Innovation Management:**

Ensure you educate your teams about how to get the most out of the application

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

BrightIdea helps the Business decide how to proceed on the optimum innovations to keep the company on the front foot in the market place

  ### 42. Intuitive and streamlined ideation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Brightidea Innovation Management?**

The very intuitive and streamlined setup to facilitate ideation. The pipeline arrangement with status and steps makes it very simple and easy to encourage and track ideas and their review and processing.

**What do you dislike about Brightidea Innovation Management?**

While I realize that customization is going to be specific to each entity that utilizes the platform, there is a certain lack of ability to customize pipelines that can be annoying at times because of lot the ideas are very simple to implement and won't affect the general structure of the platform.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

The ability to coordinate and streamline the ideation process and maintain a full record of the process from initial conceptualization through to implementation.

  ### 43. There are many more tools than different companies' applications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Brightidea Innovation Management?**

Challenge and Trend app is my favourite. And you can assign any ideas to relevant people

**What do you dislike about Brightidea Innovation Management?**

Some report tool does not provide enough data.For example ideas owners unit and sub unit is not clear

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

When I convey the idea to the relevant unit or person, if the evaluator does not like the idea, they can reject the proposal, but can only write a comment as a reason for rejection. I think it would be better if the admin could enter the rejection reasons into the system with certain templates and if these templates were presented to the evaluator as a list. Because when the ideas are withdrawn from the system, the reasons for rejection are different. If reasons become patterns, Reports are more make sense.

  ### 44. IT IS NOT JUST ABOUT THE PLATFORM BUT THE SERVICE

**Rating:** 4.0/5.0 stars

**Reviewed by:** brigitte c. | Innovation Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Brightidea Innovation Management?**

Bright Idea was challenging to manage 2 years ago, it can be quite complex and with not much flexibility on the visual side of the challenges. Nevertheless, what I have seen during the last year is a reason to believe in the product. They have been adapting quickly to clients' needs, the back end is constantly changing to make the experience more simple and intuitive. Yes, I still feel we are in the middle of changes when using the platform, but the UX has improved a lot during the last year. That paired with the level of client service that we received from Bright Idea, is enough reason for us to recommend the product and keep it as our idea management system.

**What do you dislike about Brightidea Innovation Management?**

The poor flexibility for the visual construction of the home of the challenges (design, colors, letters, pictures, videos). I do not enjoy how the export of data from the platform works, it is difficult to find what export is the one containing what you need. Finally, in general, the set-up of the pipeline, access, and all challenge details is still pretty complex and from different places in the platform.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We are really democratizing ideas at my organization, we are finding different use cases to open opportunities for all to be part of the solution, it has increased transparency of the process and allocation of resources, as well as elevated the recognition of the employees who want to be and are part of the change and action.

  ### 45. Great platform to jumpstart idea collection, review and tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2023

**What do you like best about Brightidea Innovation Management?**

Ease for anyone to jumpstart an innovation challenge, and Zita is a great asset to support how to use the Bright Idea Platform. She gave very good pieces of advice.

**What do you dislike about Brightidea Innovation Management?**

The UI/UX is not so intuitive, and there is limited option to customize the color, layout, etc.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Digital transformation to have new ideas coming in.
However, we also have a problem collecting existing WIP ideas and organization of the internal symposium, which the platform is not so friendly yet.

  ### 46. Contributes to Employee Voice and Value

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Brightidea Innovation Management?**

Brightidea is a one-stop shop for all innovative and creative ideas. It is a place where voices are amplified and can be seen by the right people to enact change.

**What do you dislike about Brightidea Innovation Management?**

Reminding people to use the site with fidelity. It is a struggle to have users continually on the platform. Is there any way Brightidea can help make the site more exciting for users?

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Amplifying employee voice, encouraging collaboration across the district, providing opportunities to see others' ideas, and having students utilize the platform for different events.

  ### 47. customizable innovation platform with room for improvements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Brightidea Innovation Management?**

people are very helpful and friendly, and the interface affords us the ability to easily create multiple initiatives throughout  the year and deploy them.

**What do you dislike about Brightidea Innovation Management?**

leaves some things to be desired in terms of customizability and external users. Interface could be less bulky

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

Bright idea creates a solution for our programs by allowing users to put their ideas and submissions all in one place that can be easily reviewed by a jury and commented on by peers

  ### 48. Excellent Product and Outstanding Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer P. | Senior Technical Writer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about Brightidea Innovation Management?**

BrightIdea is intuitive, easy to use, and best of all has helped as an organization to allow the best ideas to win. Also, I have to mention our service and support teams. I have never been disappointed in the speed with which someone has answered a question. Whether it's a question to Donny or to Brian in Service, or Veronika - we are ecstatic with the level of service at every level.

**What do you dislike about Brightidea Innovation Management?**

This isn't a dislike, but more of a request - I wish that the analytics were deeper. I would love even a CSV dump of selected fields in an initiative.

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We have solved the problem of too many administrative and overhead tasks for our twice-annual innovation sprint.  We have saved approximately 40 hours in work for each innovation sprint. 

Additionally, we have been delighted to discover that we have a secondary use for BrightIdea as well! We have moved to SAFe Agile and are utilizing BrightIdea for our Accelerator Week every program increment. This has been an unexpected and fantastic additional return on our ROI.

  ### 49. I really like Brightidea, it works great for our company.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jordan O. | Project Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Brightidea Innovation Management?**

I like how easy it is to use. It is a pretty user friendly platform, does not take to much to get a grip on what you are doing.

**What do you dislike about Brightidea Innovation Management?**

I wish there was more collaboration in the team workspace. It would be really nice if you could have multiple people working in the space at the same time. Or if you could have people working in a file at the same time, similar to how you can have multiple people working in a word doc save out on Teams.

**Recommendations to others considering Brightidea Innovation Management:**

Use all of the products that are available to you! There are so many different ways to collect information or ideas from employees

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We are mainly using BI to collect innovative ideas within the company. We have recently used some of the timed forums, they have been very helpful. We have realized keeping an open "suggestion box" has allowed people to drop ideas in at any time.

  ### 50. Brightidea allows us to properly assign and flow ideas with visibility and traceability at all steps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reza R. | Associate Industrial Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Brightidea Innovation Management?**

Allows quick and easy access for posting ideas from around the shop. Allows visibility and automatic delegation to subject matter experts in that area. It has specific steps and questions that give the flow a structured design.

**What do you dislike about Brightidea Innovation Management?**

Lacking in customizability for the command center and reports. Action Item views are set in one aspect and can not be changed. Rules have a lot of options but could use more field completions (ex: Option A chosen from multiple choice question, then execute X, Y, Z).

**What problems is Brightidea Innovation Management solving and how is that benefiting you?**

We are now seeing ideas that have been aging for a while and getting priority on them. We now have proper resources and equal participation on ideas for each of the categories.


## Brightidea Innovation Management Discussions
  - [What makes Brightidea unique?](https://www.g2.com/discussions/what-makes-brightidea-unique) - 1 comment, 1 upvote
  - [Who can I gather ideas from?](https://www.g2.com/discussions/who-can-i-gather-ideas-from) - 1 comment, 1 upvote
  - [Who are your customers?](https://www.g2.com/discussions/7111-who-are-your-customers) - 1 comment, 1 upvote
  - [What is Brightidea?](https://www.g2.com/discussions/7110-what-is-brightidea) - 1 comment, 1 upvote

- [View Brightidea Innovation Management pricing details and edition comparison](https://www.g2.com/products/brightidea-innovation-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+11%3A15%3A50+-0500&secure%5Bsession_id%5D=b1acdcc2-2c2b-47b8-8390-cdbd088f7f76&secure%5Btoken%5D=c570de1a45fe315582d8482b650c440fcbbe9bfd55755a666b8d594331050693&format=llm_user)
## Brightidea Innovation Management Integrations
  - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews)

## Brightidea Innovation Management Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Analytics**
- Analytics

**Design Tools**
- Drawing
- Marker Colors
- Mind Mapping
- Templates
- Drag-and-Drop

**Collaboration Tools**
- Collaborative Editing
- Task Management
- Notes and Comments

**Collaboration**
- Integrated Communications
- Native Communications
- Board Overview
- Screen Sharing

**Feedback**
- Ranking
- Commenting

**Platform Basics - Hackathon Software**
- Collaboration
- Registration
- Workflow

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Execution**
- Team Collaboration
- Project Management
- Task Management

**Communication Tools**
- Voting
- Commenting

**Visual Tools**
- Styles and Themes
- Image Import
- Custom Icons

**Idea Sources**
- External Idea Generation
- Internal Idea Generation

**Ideation - Hackathon Software**
- Idea submission
- Idea crowdsourcing

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Roadmapping**
- Roadmaps
- Timelines

**Integrations**
- CMS Integrations
- Sharing

**Mind Map Availability **
- File Formats
- Cloud Storage Integration
- Mobile Application
- Desktop Availability

**Hardware**
- Required Hardware
- Bring Your Own Device

**Idea Collection**
- Idea Campaigns
- Surveys
- Forums
- Suggestion Box
- Mind Mapping

**Analytics - Hackathon Software**
- Dashboards

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Software Offering**
- In-Browser
- Desktop App
- Mobile App

** Security**
- Permissions
- Single Sign-On (SSO)

**Integrations**
- Gamification
- Project Planning

**Agentic AI - Mind Mapping**
- Autonomous Task Execution
- Decision Making

**Agentic AI - Idea Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Collaborative Whiteboard**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Agentic AI - Visual Collaboration Platforms**
- Autonomous Task Execution
- Natural Language Interaction

## Top Brightidea Innovation Management Alternatives
  - [Ideanote](https://www.g2.com/products/ideanote/reviews) - 4.7/5.0 (283 reviews)
  - [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews) - 4.5/5.0 (41 reviews)
  - [Aha!](https://www.g2.com/products/aha/reviews) - 4.4/5.0 (355 reviews)

